One Step Beyond Cyber

This episode of One Step Beyond Cyber is focused on helping auto dealerships grow through proactive leadership and a well-built service department. Don Andres joins our host, Scott Kreisberg, for a conversation that will help dealership leaders and fixed operations directors grow their businesses. Don is the Owner and President of Auto SCT Consulting & Training. He is also the author of  "Why Auto Service Departments Fail to Grow." If you found this interview entertaining, leave us a like and comment below to let us know what you'd like to see next in Season 4 of One Step Beyond Cyber!

Chapters
1:59 Introduction to Don Andres
4:59 Where Today's Dealerships Struggle
8:35 The Definition of Service Absorption
11:46 Why Some Dealers Experience Growth Stall and How To Overcome It
24:56 Using Technology in the Service Department
31:34 What Causes Growth? Leadership or Process?
36:42 What Dealer Leaders Can Do Right Now to Grow Their Service Department


Want to learn more about how One Step Secure IT can help keep your business stay safe? Click the link below.

https://www.onestepsecureit.com/beyond-cyber-contact#beyond-cyber-contact-form

____________________________________________________

Hosted by: Scott Kreisberg - CEO & Founder of One Step  

Produced by One Step Secure IT

LinkedIn: https://www.linkedin.com/company/onestepsecureit/

Facebook: https://www.facebook.com/OneStepSecureIT/  

Twitter: https://x.com/onestepsecureit 
____________________________________________________

About Don Andres
LinkedIn: https://www.linkedin.com/in/don-andres-8876448/
Don's Website: https://www.autosctconsulting.com/
Don's Book: https://www.autosctconsulting.com/book-media

Podcast Video One Step Secure IT - YouTube
Learn about our services  https://www.onestepsecureit.com/

Host by: 
Scott Kreisberg - CEO & Founder of One Step

Produced by One Step Secure IT

----
LinkedIn:
https://www.linkedin.com/company/onestepsecureit/mycompany/

Facebook:
https://www.facebook.com/OneStepSecureIT

Twitter:
https://twitter.com/onestepsecureit

This episode of One Step Beyond Cyber is all about training high performing salespeople. Jim Effner joins our host, Scott Kreisberg, to discuss the intangibles an individual must have to be a successful salesperson while sharing stories of what they've seen while leading sales teams in their respective fields. Jim is the founder and President of P2P group, which specializes in sales training for financial services professionals. He is also the author of "Bridge Your Gap". If you found this interview entertaining, leave us a like and comment below to let us know what you'd like to see in Season 4 of One Step Beyond Cyber!

Chapters
1:42 Jim's background and why he founded P2P
4:11 The mindset behind selling in the financial advising industry
5:47 Are great salespeople born that way? Or can they be taught?
10:00 The importance of hunger
13:43 Who should you recruit? A seasoned salesperson or a recent college grad?
18:58 Jim shares a story about a sales leader taking ownership of recruiting their team
21:50 The Three C's Framework
27:20 The importance of Trust
34:00 What's one thing salespeople can do right now to become a high performer?




Want to learn more about how One Step Secure IT can help keep your business stay safe? Click the link below.

https://www.onestepsecureit.com/beyon...

Produced by One Step Secure IT

Podcast Video One Step Secure IT - YouTube
Learn about our services  https://www.onestepsecureit.com/

Host by: 
Scott Kreisberg - CEO & Founder of One Step

Produced by One Step Secure IT

----
LinkedIn:
https://www.linkedin.com/company/onestepsecureit/mycompany/

Facebook:
https://www.facebook.com/OneStepSecureIT

Twitter:
https://twitter.com/onestepsecureit

One Step Beyond Cyber's third episode of Season 4 features an exciting conversation about the future of AI and why so many businesses are looking to Secure AI to keep their company's data safe. Scott Kreisberg is joined by Jimmy Hatzell (CEO and Co-Founder of Hatz AI) as they discuss why Jimmy started Hatz AI, how AI is impacting businesses across every industry and what business leaders can do now to implement AI safely and stay ahead of the AI adoption curve.

Chapters
1:55 What is Hatz AI?
2:37 Why Jimmy started Hatz AI
6:13 Why AI is different from any other business technology we've seen
8:20 What parts of business are most impacted by AI
12:33 Preparing for the future of AI
14:42 How SMBs should approach AI adoption
18:24 What does responsible AI use look like
21:56 How Hatz became an AI-first company
25:19 Three things a CEO can do to help their company safely use AI


Want to learn more about how you can get your business set up on Hatz's Secure AI platform? Click the link below.

https://www.onestepsecureit.com/beyond-cyber-contact#beyond-cyber-contact-form

Podcast Video One Step Secure IT - YouTube
Learn about our services  https://www.onestepsecureit.com/

Host by: 
Scott Kreisberg - CEO & Founder of One Step

Produced by One Step Secure IT

----
LinkedIn:
https://www.linkedin.com/company/onestepsecureit/mycompany/

Facebook:
https://www.facebook.com/OneStepSecureIT

Twitter:
https://twitter.com/onestepsecureit

One Step Beyond Cyber's second episode of Season 4 features an exciting conversation about entrepreneurship and the importance of electronic recycling. Our host, Scott Kreisberg, is joined by Sarkes Mkrdichian Jr (CEO, Techbros Electronic Recycle) as they discuss how Sarkes got into the electronic recycling business, lessons they've learned from growing their businesses and where they see AI impacting the future of business operations.

Podcast Video One Step Secure IT - YouTube
Learn about our services  https://www.onestepsecureit.com/

Host by:
Scott Kreisberg - CEO & Founder of One Step

Produced by One Step Secure IT

----
LinkedIn:
https://www.linkedin.com/company/onestepsecureit/mycompany/

Facebook:
https://www.facebook.com/OneStepSecureIT

Twitter:
https://twitter.com/onestepsecureit

Podcast Video One Step Secure IT - YouTube
Learn about our services  https://www.onestepsecureit.com/

Host by: 
Scott Kreisberg - CEO & Founder of One Step

Produced by One Step Secure IT

----
LinkedIn:
https://www.linkedin.com/company/onestepsecureit/mycompany/

Facebook:
https://www.facebook.com/OneStepSecureIT

Twitter:
https://twitter.com/onestepsecureit

Season 4 of One Step Beyond Cyber kicks off by challenging a dangerous assumption: that cloud platforms and identity suites like Microsoft 365 or Google are “secure by default.” Our host, Scott Kreisberg, is joined by Greg Scasny (CTO, Blueshift) and One Step's cybersecurity expert Tim Derrickson to unpack where that belief breaks down, the real business impact of a compromise, and how leaders should think about modern security in the AI era.

Podcast Video One Step Secure IT - YouTube
Learn about our services  https://www.onestepsecureit.com/

Host by: 
Scott Kreisberg - CEO & Founder of One Step

Produced by One Step Secure IT

----
LinkedIn:
https://www.linkedin.com/company/onestepsecureit/mycompany/

Facebook:
https://www.facebook.com/OneStepSecureIT

Twitter:
https://twitter.com/onestepsecureit

Our host Scott Kreisberg, CEO of One Step Secure IT, sits down with Anebi Agbo, Chief Joy Officer at Shipman Cleaning Company, Entrepreneur & Investor, to talk about his journey, his challenges, and the question many are quietly asking: “Is the American Dream dead?” 

If you’re looking for real talk, inspiration, and a boost to carry you into the new year, this is the episode.

Podcast Video One Step Secure IT - YouTube
Learn about our services  https://www.onestepsecureit.com/

Host by: 
Scott Kreisberg - CEO & Founder of One Step

Produced by One Step Secure IT

----
LinkedIn:
https://www.linkedin.com/company/onestepsecureit/mycompany/

Facebook:
https://www.facebook.com/OneStepSecureIT

Twitter:
https://twitter.com/onestepsecureit

It’s the season finale of One Step Beyond Cyber. We’re closing out this season with a big conversation—how small and mid-sized businesses can unlock AI the right way. Our guest, Christopher Carter, is a globally recognized AI cloud expert, best-selling author, and founder of Approyo. Together, we dive into why clean data matters, how private AI is becoming accessible, and what every leader needs to know about securing their business in the AI era.  

About our Christopher Carter: 
My Author page:  https://bit.ly/47Fdyb1
Approyo: https://bit.ly/3NYuTTC
My LinkedIn:  https://bit.ly/45BfeBf
@ccarter1969  @Approyo

Podcast Video One Step Secure IT - YouTube
Learn about our services  https://www.onestepsecureit.com/

Host by: 
Scott Kreisberg - CEO & Founder of One Step

Produced by One Step Secure IT

----
LinkedIn:
https://www.linkedin.com/company/onestepsecureit/mycompany/

Facebook:
https://www.facebook.com/OneStepSecureIT

Twitter:
https://twitter.com/onestepsecureit

Podcast Video One Step Secure IT - YouTube
Learn about our services  https://www.onestepsecureit.com/

Host by: 
Scott Kreisberg - CEO & Founder of One Step

Produced by One Step Secure IT

----
LinkedIn:
https://www.linkedin.com/company/onestepsecureit/mycompany/

Facebook:
https://www.facebook.com/OneStepSecureIT

Twitter:
https://twitter.com/onestepsecureit

Discover how we can assist you in identifying and closing gaps in your IT strategy to help keep your business safe, scalable, and secure. https://www.onestepsecureit.com/beyond-cyber-contact#beyond-cyber-contact-form

In this episode, Scott Kreisberg and CISSP Tim Derrickson break down:

• Why many SMBs remain below the poverty line—even after buying expensive tools.
• The simple, practical steps that move you above the line (without breaking budgets).
• How to avoid being reactive and start leading with resilience.
• What it really feels like to operate above the line—and why it matters for your survival.

Cybersecurity isn’t just about tools. It’s about strategy, awareness, and leadership.

Podcast Video One Step Secure IT - YouTube
Learn about our services  https://www.onestepsecureit.com/

Host by: 
Scott Kreisberg - CEO & Founder of One Step

Produced by One Step Secure IT

----
LinkedIn:
https://www.linkedin.com/company/onestepsecureit/mycompany/

Facebook:
https://www.facebook.com/OneStepSecureIT

Twitter:
https://twitter.com/onestepsecureit

Cyber insurance has evolved—have you kept up?

In this episode, we reconnect with Joseph Cook from The Arizona Group for an in-depth look at how cyber liability insurance has changed over the past two years. From rising claim costs to policy exclusions and shifting underwriting standards, we unpack what business leaders need to know to stay covered—and stay ahead.

We dive into:

• How cyber insurance conversations have shifted since 2023
• Why many businesses still misunderstand what’s actually covered
• The growing list of requirements and what insurers expect in 2025
• The fine print: exclusions, clauses, and claims timing
• How to align your cybersecurity posture with your policy terms

Whether you're renewing soon or reconsidering your entire strategy, this episode serves as your crash course in navigating today’s cyber insurance.

Podcast Video One Step Secure IT - YouTube
Learn about our services  https://www.onestepsecureit.com/

Host by: 
Scott Kreisberg - CEO & Founder of One Step

Produced by One Step Secure IT

----
LinkedIn:
https://www.linkedin.com/company/onestepsecureit/mycompany/

Facebook:
https://www.facebook.com/OneStepSecureIT

Twitter:
https://twitter.com/onestepsecureit