Communication is the bloodstream of change, but not all messages are created equal. This focused Microlesson explores the fundamental difference between One-Way and Two-Way communication and why the mix you choose can make or break your change initiative.

Successful change leaders understand that effective communication is a balance between sharing necessary information and actively listening to the people affected.

Tune in to master the most critical component of change management and ensure your communication strategy is driving, not derailing, your project.