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How much did you understand? Here are 10 listening and comprehension questions to help you understand the article and practise your English skills.
Conversation Section
If you're a One2oneacademy student, here are some thought-provoking conversation questions to help you practise and reflect.
Let’s talk! Our conversation course is designed to help you build confidence, think in English more naturally (without translating in your head), and expand your vocabulary.For more information about our exam preparation course, conversation course, or our signature Business English course, why not book a free test lesson?
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Here are 10 random full names commonly used in IELTS Listening tests for dictation practice:
Listen carefully and write down what you hear.
Last weekend, the university organised a trip to the countryside for first-year students. The coach departed from the campus at half past eight in the morning and arrived at Greenfield Park just after ten o’clock. During the visit, students took part in team-building activities, enjoyed a picnic lunch, and explored the local nature trails. At the end of the day, everyone gathered near the lake for a group photograph before returning to the city. The event was considered a great success, helping new students make friends and feel more comfortable in their new surroundings.
Question: When did the university organise the trip?
Answer: Last weekend.
Question: Who was the trip organised for?
Answer: First-year students.
Question: What mode of transport did the students use for the trip?
Answer: Coach.
Question: What time did the coach leave the campus?
Answer: Half past eight in the morning.
Question: Where did the coach arrive?
Answer: Greenfield Park.
Question: What type of lunch did the students have during the trip?
Answer: A picnic lunch.
Question: Name one activity the students took part in during the visit.
Answer: Team-building activities.
Question: Where did everyone gather at the end of the day?
Answer: Near the lake.
Question: What did the group do before returning to the city?
Answer: Took a group photograph.
Question: Why was the event considered a great success?
Answer: It helped new students make friends and feel more comfortable in their new surroundings.
Learn how to interpret graphs, present data confidently, and use key business vocabulary to make your presentations stand out. Perfect for professionals who want to communicate more effectively at work!
Season 1 / Episode 3
Discover how to navigate professional dining scenarios with confidence in this episode of the One2One podcasts. We explore "The Savoury Elegance" lesson plan, designed for professionals in sectors such as law, accountancy, medicine, and project management.
This engaging lesson uses realistic role-play tasks to help learners improve their small talk, ordering skills, pronunciation, and vocabulary, all while practising British etiquette. Perfect for anyone looking to enhance their English for the workplace in social and formal dining situations.
Season 1 / Episode 2 - Message taking
In this second edition, you will learn how to take a message correctly, how to use greetings, and how to apply empathetic voice tones.
Company Culture
First, we need to acknowledge that company culture influences how we interact with people on the phone. There are three main styles: formal, casual, and semi-formal. Each has its own unique approach.
This lesson plan will focus on formal company culture, which is common in industries such as accounting, law, and medicine.
This situational lesson plan is aimed at an intermediate level to help students integrate into a work environment. There is a series of tasks where you will change the outcome depending on how you interact.
Task
You work for the IT department as a software engineer for a company called “GMT Systems”. You work alongside your colleague, Peter Thompson, who is the department's head.
It's Monday morning, and Peter has told you he needs to attend a last-minute meeting with all the department heads.
Your task is to take messages for him while he is away. He has told you he will be available after lunch, around 2pm.
THE CALL
It's 9:45 am, and you are working at your desk. The phone is ringing, pick it up and answer it. Remember, you are working for the IT department. When you answer, you should clearly state a greeting for the time of day, the department you work for, your name, and an offer to help.
Note:
You should use an empathetic tone and stress points to sound sincere. It demonstrates a genuine want and need to help. If you’re not sure how to apply this, ask your language instructor to show you.
Task Two
The client asks to speak to Peter. How will you respond?
Key:
Greeting
Department name
Your name
Offer to help
He wants to leave a message. How will you respond?
You will need some key information:
Purpose of the call
Clients name
Clients company
Contact details
At the end of the call, confirm that you will pass the message onto Peter and include an end greeting.
Season 1 / Episode 1
This episode of One2one podcasts is about phone etiquette. If you are someone who wants to improve on small talk, communicate with your work colleagues, or improve your job prospects, this series of podcasts will be of interest. Situational learning can be very effective because it puts students in situations that require quick thinking, often reducing translation time.
This lesson will help you master professional phone skills at work.
In Task 1, your line manager asks you to call a client. You will first speak with a receptionist, who will ask you questions. Depending on your responses, the receptionist will connect you to the appropriate person.
Many students prefer to skip small talk and get straight to business. However, this approach does not suit every workplace culture and can sometimes be seen as extremely rude. Avoiding small talk may prevent professional relationships from developing, which can ultimately affect your reputation, bonus, and profit margins.
Task 1
You should introduce yourself, explain that you are calling on behalf of your line manager, and offer alternative dates and times for a conference call.
Task 2
Once you have agreed on a meeting time, return to the office. Provide feedback on your call and draft a formal email to confirm the meeting details.
Task 3
For the final task, you will host a conference call. Make sure to introduce your manager to the client, and vice versa, clearly stating each person’s background.You will learn how to troubleshoot common issues, such as poor audio or video quality or a weak internet connection.
At the end of the call, you will be asked to close the meeting.If you are curious about business English and want a deeper understanding to gain an advantage at work, contact us via the contact form on our website. Join us on Instagram.
IELTS equips individuals not just with language proficiency, but with the practical communication skills and confidence needed to thrive in a globalised, multicultural work environment.
In this episode we discuss how the theory behind the IELTS exam helps you to get ready to integrate into the workforce.
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Today's episode focuses on developing your listening skills, whether you are taking an exam or for work. Listen carefully and write down what you hear in the lines provided below. You will hear 15 random telephone numbers presented in different sentences.
1. You can reach the office on __________.
2. For customer service, please call __________.
3. If you have any questions, dial __________.
4. The reservation line is available on __________.
5. To speak with a representative, contact __________.
6. For technical support, please call __________.
7. You can reach the clinic on __________.
8. If you'd like to book an appointment, dial __________.
9. For inquiries, please call __________.
10. You can reach the help desk on __________.
11. For more information, contact __________.
12. If you have feedback, please call __________.
13. For event details, dial __________.
14. You can reach our support team on __________.
15. If you need assistance, call __________.
*LETTER WRITING TASK*
A magazine is seeking contributions from its readers for an article titled "The Book That Interested Me the Most." Write a letter to the editor of the magazine about the book that influenced you the most. In your letter, you should:
- Describe what the book is about.
- Explain how the book influenced you.
- State whether you believe this book is likely to influence other people as well.
Instructions: You need to write at least 150 words. Begin your letter with: "Dear Sir or Madam."
Improve your writing skills here.
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