Recorded at Online Retailer 2016 in Sydney, we chat with Anna Stockley, Head of Digital for Mecca Brands, about utilising user-generated content to attract and engage customers.
• Leverage rating and reviews to foster trust, authenticity
• Create customers advocates and brand ambassador to spread positive word of mouth
• Learn about what works and what doesn’t to optimise your UGC
Anna Stockley, Head of Digital, MECCA Brands