Gartner’s CFO Podcast

Only CFOs Can Manage the Enterprise Risks of ‘AI Stalls’


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“To get this off the ground, we’re going to have some spend that doesn't actually materialize into impact on the top or bottom line.” — Alexander Bant, Gartner Chief of Finance Research

Episode highlights:

  • Stall 1: Cost overruns — Why CFOs need to think differently about AI cost (5:35)
  • Stall 2: AI misuse in decision making — How to ensure automated decisions drive profitability (7:48)
  • Stall 3: External (dis)trust — Protecting trust with customers, regulators and investors (9:53)
  • Stall 4: Rigid mindset — Workflow transformation requires the right mental approach (11:39)
  • The organizational risks of ignoring the four AI stalls (14:13)

Nearly every CFO will spend more on AI in 2024. But for many organizations, this gold rush for new revenue and efficiency will have unintended consequences that extend well beyond operations. Alexander Bant, Chief of Finance Research at Gartner, breaks down how CFOs can manage and even control the four AI stalls putting enterprise growth at risk.

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