Onpointe with Ron Gailey

Orem, Utah or "Family City USA" is committed to treating their employees like family and making the city of Orem an amazing place to work. In this insightful episode we dive deep with Mayor Dave Young, Keri Rugg, and Carson Hardy about how to implement a comprehensive survey aimed at understanding employee sentiments, needs, and expectations.From Mayor Young's vision to Keri Rugg's strategic insights and Carson Hardy's on-the-ground execution, they share the collaborative effort that led to a...

Get ready to be blown away by Peachtree Corners, Georgia!Peachtree Corners is the premier locale for testing all things tech and smart city. What started with a vision and an autonomous vehicle test road has grown into a world-renowned technology sandbox for ambitious and visionary innovators. You will learn a lot from Louis, even if you aren't looking to grow your technology sector. Louis shares the key ingredients for Peachtree Corners' success and why their citizens support the ...

City planning is multi-dimensional and involves coordinating with many different people to get it right. Colby Collins shares how knowing your core values can give you a clear direction forward in planning and team building even when you don't have all the answers.www.onpointe-insights.com

Norton Bonaparte has been the City Manger of Sanford Florida since September 2011. Shortly after beginning his service in Sanford Trayvon Martin was shot and killed. This episode is not so much about what happened in that incident, which has been covered many times over, but it is about the lessons learned, and what every city leader needs to know about preparing for the unexpected.

On this episode José Madrigal, City Manager of Durango Colorado, explains how he developed his unique leadership training series. We cover core values, training methodology, and most importantly how he got directors, managers and supervisors to buy in with the program, stay engaged, and take ownership of the training.Learn more about how OnPointe helps city leaders prioritize the needs of their residents and employees by visiting Onpointe-Insights.com/resident-surveys

In this episode Casey Lucius, Assistant City Manager of Marco Island, Florida shares with us the best advice she has ever received and how it can help anyone be extraordinary.

Rushford Lee of REDKOR Brands shares with us why it is important for cities and towns to have good branding, and why branding is so much more than just a logo.You can find out more about how OnPointe Insights helps city leaders at www.onpointe-insights.comWatch the video version on YouTube here: https://youtu.be/Tg8soDpjiHM

In this episode Traci Leach and Mindi Hurley share with us strategies and best practices that they use in order to help build connection in their community and work with residents who sometimes try to use the city services to "fix their neighbor."You can find out more about how OnPointe Insights helps city leaders at www.onpointe-insights.comour podcast is also on YouTube:https://youtu.be/A-Mlh-NK78E

“We can’t sit in city hall and feel like we know what is best for people in neighborhoods without asking them what’s important to them. Sometimes we might not like the answer that they give us, or they might not deliver the message in a way that is polite, but we’ve chosen service, we are servant leaders." - Milton DohoneyMilton recently released a book called "It Always Begins With Leadership" where he shares decades of experience on what it takes to be a leader in a complex world.You can ge...

In this episode we discuss what a citizen academy is and how it helps foster better relationships between citizens and leaders. Clayton and Shelly share what they have learned from years of doing these academies to help other cities interested in starting their own!To view the full video version head over to YouTube here: https://youtu.be/cZOYK9c2BsQTo learn more about how OnPointe Insights helps City Leaders get high quality citizen feedback and research visit www.onpointe-insights.com