In this conversation with John Kelvie we cover what it means for automated testing and DevOps in conversational space as well as:
• Why you need to test conversations
• How to start testing conversations
• Design considerations when testing
• The importance of use case selection
• How to recommend relevant initial use cases
• Why he started the Conversational Construction Guide initiative
This is definitely one not to be missed because industry insights into how to truly optimize your conversational experiences aren’t easily accessible or digestible.
Conversational Collective: https://www.convocollective.org/guide/
#ConversationalAI #ConversationDesign #ConversationalAITesting #ConversationalDevOps