About this episode:

Sara Harrup is a Brisbane-based governance professional, executive coach, and the founder of Unique Mind Co. She is regarded as a pioneer in neuroinclusive governance design: the intentional design of board environments, systems, processes, and relational styles to anticipate a wide range of neurocognitive profiles, so that people do not need to mask, disclose their neurodivergence, or request adjustments in order to participate fully.

Sara is Deputy Chair of the Australian Charities and Not-for-Profits Commission, Chair of Jabiru, and Non-Executive Director at HCI. She coaches neurodivergent executives and board directors, and provides training and consulting on neuroaffirming leadership to organisations seeking to move beyond awareness into genuine structural change.

Sara is Autistic and ADHD, and a person with disability, and speaks openly about what it means to govern well when your body and mind work differently, and what boards lose when they are designed with narrow assumptions about how Director’s bodies and minds are built.

Key Takeaways:

• The role that Boards play in governance

About this episode:

Sarah James is the founder of The Sensory Specialist, a Melbourne-based business providing families, schools and organisations with sensory tools. A former psychology teacher and mum of two, Sarah works with councils, schools and major venues to design sensory-friendly spaces. In this episode we explore accessibility, neurodiversity and the practical work of making everyday public environments neuroinclusive.

Key Takeaways

• Why sensory inclusive public spaces are important for children and adults
• How sensory aids can assist in the classroom
• How the NDIS shaped the landscape.  

Description:

Madeleine Jane Lobsey spent decades in the arts and global leadership development before being diagnosed as autistic and ADHD at 48 and realising she’d been building neuroinclusive spaces long before she had the language for it. 

Named as a Top 50 Australians Over 50 in 2025, she founded Wondiverse, a neuroinclusion social enterprise. She also runs WonderPlay Studio, a neuroinclusive co-working and event space in the heart of Sydney.

In this episode we explore neuroinclusive design and building spaces that suit all neurotypes.

Key Takeaways

• Why neuroinclusive co-working spaces are needed

• Workspace zoning for different work styles

• The importance of predictability, choice and community 

• Neurodivergent thinking, systems and problem solving

• Why we should play when we work

• Using a later in life diagnosis of Autism and ADHD to channel creativity. 

Link to information about the WonderPlay Studio: WonderPlay Studio: A Space for Co-Working Creativity

About this episode:

Gary Mortimer is a Professor of Retail Marketing and Consumer Behaviour at Queensland University of Technology. He has over 25 years of retail industry experience, and is currently the Chair and Independent Director of Services and Creative Skills Australia.

In this episode we tackle an alarming trend in retail - customer aggression - and its impact on psychosocial safety for retail workers. 

Gary shares the latest data on what is and isn’t working, and how we can create safer workplaces in a sector that employs around 10% of Australians.

Key Takeaways:

• The definition of Customer aggression

• Highlights from SacSA’s Customer Aggression Report

• What’s working and what’s not

• The impact on Retail employee inclusion and psychosocial hazards in retail environments.

Links:

• Research can be found here: SaCSA Releases New Report Highlighting Impact of Customer Aggression on Retail Workforce and Businesses - Service and Creative Skills Australia (SaCSA)

About this episode:

Meet Storm Menzies, founder of ByStorm Beauty, a brand on a mission to make beauty accessible, fun and inclusive. Drawing on her own lived experience, Storm designs accessible beauty tools, helping people feel confident and seen.

Storm is passionate about inclusivity and creates beauty products that celebrate diversity and remove barriers in self-care.

ByStorm Beauty is breaking traditional beauty norms with product designed to be unapologetically empowering.

Key Takeaways

• why accessible beauty matters

• how inclusive product design is reshaping the beauty industry

• Storm’s journey from beauty customer to retail supplier and what it takes to get an accessible product into the Australia beauty category.

About this episode

On this episode of Open Wired, host Natalie Phillips-Mason talks with award winning disability advocates Lisa Cox OAM and Paul Nunnari PSM PLY about disability representation in the media. They explore why representation matters, how organisations can get it right, and what businesses lose when disability inclusion is ignored. From Breaking Bad to Autistic Barbie, this episode is full of insights and candid commentary.

Takeaways

• Why representation matters

• The brands doing it well

• How to avoid tokenism

• The disability dollar and commercial impacts of exclusion   

• How to make shopping more inclusive and accessible. 

Sources

Home - Media Diversity Australia

Home | Inclusively Made

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Open Wired is a series hosted by Natalie Phillips-Mason, Founder of Inclusive Change. Natalie has candid conversations with people solving inclusion challenges. Sometimes unpolished but always authentic, the series explores inclusion within workplaces, boardrooms, retail and physical spaces. Guests include award-winning leaders from private sector and Not for Profit, entrepreneurs, executives and retailers. Whether you lead, practise, or are simply navigating this work yourself, you'll come away with practical insights and ideas worth borrowing.

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