openSAP Invites

openSAP Invites

By SAP SETechnology
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openSAP Invites episodes

  • Episode 16: Learn About DevOps & the Benefits for SAP Environments

    Welcome to openSAP Invites! I’m your host Elisabeth Riemann and today, we’re learning all about DevOps with SAP experts Dirk Lehmann and Boris Zarske. Dirk and Boris demystify the term DevOps and explain in refreshingly practical terms what it actually means and how by adopting this approach, we can increase the all-important agility and quality of development projects. Whatever your role and experience, this episode will shine a light on the key aspects you need to know!

    Stay tuned to learn from their extensive SAP developer experience, lighthouse projects, and the latest openSAP course “Efficient DevOps with SAP.”

    Guest: Dirk Lehmann

    DevOps evangelist and continuous delivery expert at SAP

    In his current role, he is part of the CI/CD Product Management team, helping SAP’s product teams on their CI/CD and DevOps journey.

    Since 2001, Dirk has worked in various roles at SAP in the area of Development and Operations. Together with his former team, “TwoGo by SAP“, he established the first continuous delivery implementation at SAP, delivering value daily to customers.
    Dirk is a frequent speaker at international conferences on DevOps and Continuous Delivery and co-organizer of DevOpsDays Zurich.

    Follow Dirk on SAP Community | Twitter | LinkedIn

    Guest: Boris Zarske

    Product manager at SAP in the Cloud and Lifecycle Management area

    He is responsible for DevOps and lifecycle management topics related to SAP Business Technology Platform.

    Together with colleagues from other areas, Boris is forging the overall DevOps story for SAP. He has broad experience in system provisioning topics and enterprise architecture and is a regular speaker at SAP events, such as SAP TechEd.

    Follow Boris on SAP Community | Twitter | LinkedIn

    Show Notes:

    Additional Downloads:

    • Download transcript as PDF file.

    Learning Opportunities

    openSAP courses:

    • Efficient DevOps with SAP

    References & Recommendations

    • DevOps SAP Community page
    • SAP Help Portal page about DevOps with SAP BTP
    • Learning Journey – DevOps with SAP BTP
    • Best Practices for SAP BTP guide
    • Tutorials for CI/CD

    Webinars

    • Recording from webinar series on DevOps essentials with SAP: https://webinars.sap.com/sap-user-groups-k4u/en/ccoe#201008
    • Recording from SAP Community Call on “Efficient DevOps with SAP BTP” (2020-10): https://www.youtube.com/watch?v=FFCiU0ZUHXA

    Hosted by Elisabeth Riemann – Senior Knowledge Consultant & Product Manager, openSAP

    Social Media

    Twitter: @ElisabethRiema1

    LinkedIn: linkedin.com/in/elisabeth-riemann-213838131

    37 min
  • Thought Leaders Episode 12: Building Resilience to Succeed and Thrive

    Welcome to a special Thought Leaders episode with Dr. Gail Gazelle, a highly sought-after and in-demand physician, coach, and speaker who is dedicated to helping others build everyday resilience.

    This is a powerful episode in which Dr. Gazelle shares her extensive knowledge and coaching experience to help us embrace a growth mindset, develop our emotional intelligence, and use mindfulness techniques to focus on our individual strengths and cast damaging, self-limiting thoughts aside. Wherever we are in life’s journey, we all need resilience. Dr. Gazelle says resilience is more than getting through, it’s about thriving, being our best, getting knocked down, and standing up ten times stronger.

    Guest: Dr. Gail Gazelle

    MD, MCC

    Dr. Gail Gazelle is a former hospice physician, part-time Harvard Medical School Assistant Professor, and Master Certified Coach for physicians. A long-time mindfulness practitioner and educator, she’s a certified mindfulness meditation teacher.

    Dr. Gazelle has had her own resilience journey, moving on from a childhood that included severe abuse, and building a life that includes much success, joy, and laughter.

    Dr. Gazelle is the author of Everyday Resilience. A Practical Guide to Build Inner Strength and Weather Life’s Challenges, released in August 2020. She’s a well-respected thought leader and incredibly popular podcast guest. Her work has also been featured in such diverse venues as the New England Journal of Medicine and O, the Oprah Magazine.

    We’re thrilled to welcome Dr. Gail Gazelle to openSAP Invites Thought Leaders.

    Show Notes:

    Additional Downloads

    • Download transcript as PDF file.

    References & Recommendations

    • Dr. Gail Gazelle (2020) Everyday Resilience: A Practical Guide to Build Inner Strength and Weather Life’s Challenges – https://www.gailgazelle.com/resilience-book/
      • ISBN-10: 1647395011
      • ISBN-13: 978-1647395018
    • https://www.gailgazelle.com/
    • https://www.gailgazelle.com/everyday-resilience-course/
    • https://www.gailgazelle.com/guided-meditation-for-physicians/
    • https://www.gailgazelle.com/newsroom/
    • https://www.gailgazelle.com/free-resources/

    Social Media

    Facebook: Everyday Resilience https://www.facebook.com/groups/168195281375550 

    Twitter: @GailGazelleMD

    Hosted by Elisabeth Riemann – Senior Knowledge Consultant & Product Manager, openSAP

    Social Media

    Twitter: @ElisabethRiema1

    LinkedIn: linkedin.com/in/elisabeth-riemann-213838131

    48 min
  • Episode 15: Learn About How to Start Building Powerful Chatbots with SAP Conversational AI

    Welcome to openSAP Invites! I’m your host Elisabeth Riemann and in this episode, we’re learning all about AI chatbots with Karsten Schmidt, Managing Director of SAP Conversational AI. Karsten helps us understand the key benefits of building and using enterprise-ready chatbots for SAP and third-party solutions and we discover how chatbots are streamlining business processes and transforming the user experience. We talk about the past and the future of AI, while focusing on what you need to know today to get started with bot building.

    I’m sure you’ll be inspired by Karsten’s enthusiasm and expertise and that it won’t be long until you’ve successfully built and integrated your own chatbots!

    Guest: Karsten Schmidt

    Managing Director of SAP Conversational AI

    Karsten invests into cutting-edge technologies to drive new business ideas and loves to drive research projects and create innovative software solutions.

    He balances his time between applied research and Cloud-scale product development. Previously he’s helped incubate Fiori, Sports, Health, Conversational AI, Data Intelligence, and Intelligent Robotic Process Automation at SAP. And the next ventures are in the making…

    Karsten enjoys working with startups, SAP ecosystem, customers, and partners to learn and share. 

    Show Notes:

    Additional Downloads:

    • Download transcript as PDF file.

    Learning Opportunities

    • openSAPMOOC: How to Build Chatbots with SAP Conversational AI
    • SAP Help Portal: Learning Journey
    • SAP Tutorial Navigator
    • SAP Discovery Center Mission: https://discovery-center.cloud.sap/#/missiondetail/3327/3369/

    References & Recommendations

    • SAP Conversational AI platform: https://cai.tools.sap/login 
    • SAP Community: https://community.sap.com/topics/conversational-ai
    • SAP Help Portal: SAP Conversational AI
    • YouTube: SAP Conversational AI
    • First chatbot “Eliza” https://en.wikipedia.org/wiki/ELIZA

    Social Media

    • LinkedIn: Karsten Schmidt
    • LinkedIn: Paul Pinard
    • LinkedIn: SAP Conversational AI
    • Twitter: SAP Conversational AI

    Hosted by Elisabeth Riemann – Senior Knowledge Consultant & Product Manager, openSAP

    Social Media

    Twitter: @ElisabethRiema1

    LinkedIn: linkedin.com/in/elisabeth-riemann-213838131

    46 min
  • Thought Leaders Episode 11: Reimagine the Future in a Post-Pandemic World

    Welcome to openSAP Invites. I’m your host Robert Nichols, and I’m excited to welcome two futurists from Tata Consultancy Services (TCS), Frank Diana and Kevin Benedict.   Frank and I first worked together on an openSAP thought leaders course called “Reimagining the Future: A Journey Through the Looking Glass”.   A course that explained that we can no longer predict the future, but instead must rehearse it. 

    I thought it would be fascinating to bring Frank back, along with Kevin, and have a discussion four years later about the concepts introduced in the openSAP course regarding possible future scenarios for our standard way of living. These possible future scenarios are founded in science and technology – Internet, Social, Mobile, Cloud, Data & Analytics, and are impacted by innovation accelerators such as the Internet of Things, Renewable Energy, 3D printing, Blockchain and more.  These in combination with emerging and future accelerators such as climate change, rising energy demand, an aging population, or a changing notion of work, all of have a profound impact on our standard of living – our health, how we learn, how we transport, how we produce and use energy, how we communicate, work and eat. 

    Frank, Kevin and I discuss, with a particular focus on the impact of the pandemic on future possible scenarios for our standard way of living.

    Guest: Frank Diana

    Leader, Speaker, Futurist at Tata Consultancy Services

    Frank is a recognized futurist, thought leader and frequent keynote speaker. He has served in various executive roles throughout his career and has over 30 years of leadership experience. At TCS, he is a thought leader and advisor in the context of business, societal and economic evolution. He blends a futurist perspective with a pragmatic, actionable approach – leveraging horizon scanning and storytelling to see possible futures. His leadership experience obtained through various executive roles connects practical realities with the need to focus on an emerging future filled with complexity and change.

    Guest: Kevin Benedict

    Partner, Futurist at Tata Consultancy Services

    Kevin is an optimistic futurist, and passionate advocate for using technology for social good. He writes and speaks globally on emerging and disruptive technologies, business strategies and marketing trends. He loves building teams, innovating, designing new strategies and winning. He is curious and loves communicating complex concepts and evangelizing best practices. He hosts a variety of online tv channels where he has interviewed hundreds of executives and thought leaders on industry trends and emerging technologies. He loves writing, is a social media expert, SAP Mentor alum, current SAP Influencer program member and global speaker on the deeper strategies of business and technology transformation.

    Show Notes:

    Additional Downloads

    • Download transcript as PDF file.

    References & Recommendations

    • Courses
      • openSAP MOOC: Reimagining the Future: A Journey Through the Looking Glass
        • Available now in self-pace mode https://open.sap.com/courses/tcs1-tl
      • openSAP MOOC: The Business Opportunities of a Digitally Transformed Economy
        • Also available in self-pace mode https://open.sap.com/courses/dit2/items/36hJAzNsXEe824lR5BXHZX

    Publications

    • Frank Diana’s Blog
      • https://frankdiana.net/
      • https://frankdiana.net/book-library/
      • Articles by Kevin Benedict
        • SAP’s Vaccine Collaboration Hub – An Interview with Michael Byczkowski
          • https://www.linkedin.com/pulse/saps-vaccine-collaboration-hub-interview-michael-kevin-benedict?trk=public_profile_article_view
        • Social Engineering – Mind Manipulation at Scale
          • https://www.linkedin.com/pulse/social-engineering-being-used-manipulate-populations-kevin-benedict?trk=public_profile_article_view
        • The Missing Ecosystem – Bringing Order to Sustainability Chaos
          • https://www.linkedin.com/pulse/missing-ecosystem-bringing-order-sustainability-chaos-benedict?trk=public_profile_article_view

    Social Media

    • YouTube Channel:
      • Reimagining the Future https://www.youtube.com/channel/UCzZzdXMxoI_mu4m5pA-aNQA
    • Twitter:
      • Frank Diana
        • @frankdiana
      • Kevin R. Benedict
        • @krbenedict
    • LinkedIn:
      • Frank Diana
        • https://www.linkedin.com/in/fdiana
      • Kevin Benedict
        • https://www.linkedin.com/in/kevinbenedict

    Hosted by Robert Nichols – Senior Knowledge Consultant & Project Manager at SAP

    Social Media

    Twitter: @robertnichols

    LinkedIn: https://www.linkedin.com/in/robert-r-nichols

    41 min
  • Episode 14: Learn About SAP Business Technology Platform with SAP Discovery Center Missions

    Welcome to openSAP Invites! I’m your host Elisabeth Riemann and in this episode, we’ll be learning all about the business benefits of SAP Business Technology Platform with Nis Boy Naeve, Vice President Platform Adoption​ at SAP SE.

    He talks us through key use cases and explains how we can experience the software for ourselves by completing our first SAP Discovery Center Missions! Nis Boy shares his love of all things sci-fi, his customer-driven perspectives, and extensive SAP expertise.

    It’s a good one! So, sit back, buckle up, and enjoy the ride!

    Guest: Nis Boy Naeve

    Vice President of SAP Business Technology Platform Business Development

    Nis Boy Naeve is a long-term industry expert who has held various positions at SAP SE. He offers a rare combination of strong technical understanding, business acumen and design thinking. Nis Boy is currently working on offering the best end to end experience for SAP’s Business Technology Platform. He and his team help customers and partners explore the business value of the platform and to quickly to realize their projects.​

    In his 25-year career at SAP, Nis Boy has held various positions from development, project & program management to chief product ownership and product management. He played an essential part in driving the UX and technology direction. He is also a patent-holder and published author on user experience and interface design.​ Nis Boy was and is always focused on making customers and partners successful.

    Show Notes:

    Additional Downloads:

    • Download transcript as PDF file.

    References & Recommendations

    • https://podcast.opensap.info/cloud-platform/2021/01/28/sap-cloud-platform-episode-68-teched-2020-recap-and-rebranding-insights/
    • SAP Discovery Center: https://discovery-center.cloud.sap/
    • Mission Catalog: https://discovery-center.cloud.sap/missions
    • Service Catalog: https://discovery-center.cloud.sap/viewServices
    • YouTube Videos
      • From Inspiration to Implementation with SAP Discovery Center: https://www.youtube.com/watch?v=j–wHs2N6CE
      • Business Use Case Implementation with SAP Discovery Center Missions: https://www.youtube.com/watch?v=j3tSxHWWhCU
    • Articles and Blogs
      • https://www.technologymagazine.com/brochure/sap-preparing-businesses-change-through-innovation
      • Discovery Center – Service Catalog: Service Roadmap Information: https://blogs.sap.com/2021/03/11/discovery-center-service-catalog-service-roadmap-information/
      • SAP Discovery Center Gets a Fresh Look: https://blogs.sap.com/2020/11/16/sap-discovery-center-gets-a-fresh-look/

    Social Media

    • Nis Boy Naeve LinkedIn: https://www.linkedin.com/in/nis-boy-naeve-3400754/
    • SAP Application Development and Integration Twitter: https://twitter.com/sapcp

    Hosted by Elisabeth Riemann – Senior Knowledge Consultant & Product Manager, openSAP

    Social Media

    Twitter: @ElisabethRiema1

    LinkedIn: linkedin.com/in/elisabeth-riemann-213838131

    42 min
  • Episode 13: Learn the Benefits of SAP Fieldglass and its Use Cases

    Welcome to openSAP Invites! I’m your host Elisabeth Riemann and in this episode, we’re learning all about SAP Fieldglass, SAP’s Vendor Management System, its benefits, and key use cases with Amber Roth, Global Head of the SAP Fieldglass presales team and Amanda Slevar, Director of Solution Advisory for SAP Fieldglass.

    Stay tuned for their fascinating insights into the SAP Fieldglass portfolio and how its supporting customers. We’ll find out what’s new, what’s to come in 2021, and how we can learn more!

    Guest: Amber Roth

    Global Head of the SAP Fieldglass presales team

    Amber Roth is the global head of the SAP Fieldglass presales team and has been with the company for almost 12 years. She plays an integral role in bringing innovation and strategy to our customers while working with product management to communicate market trends and customer needs. Her passion lies with the customer and being able to showcase how SAP Fieldglass can truly transform their business.

    Amber holds a bachelor’s degree from the University of Illinois Urbana-Champaign. In her spare time, you’ll find her chasing around her two small kids or practicing yoga to mentally recover from the chaos!

    Guest: Amanda Slevar

    Director of Solution Advisory for SAP Fieldglass

    Amanda Slevar is a Director of Solution Advisory for SAP Fieldglass. She brings over 15 years of contingent labor management and services procurement expertise to prospective customers to design solutions to fit their current needs – and build toward an innovative future program. She also has experience in management consultation, team building, professional development, strategic implementation, and company collaboration. Amanda holds an MBA from Canisius College, and spends her free time chasing her three-year old son!

    Show Notes:

    Additional Downloads:

    • Download transcript as PDF file.

    Learning Opportunities on openSAP

    • openSAP courses:
      • This Is SAP Fieldglass
      • Getting Started with SAP Fieldglass  

    References & Recommendations

    Customer stories: https://www.fieldglass.com/resources/customer-success

    Webinars:
    https://www.fieldglass.com/resources?field_resource_type_target_id%5B0%5D=791#block-views-block-resource-categories-block-1

    Social Media

    • LinkedIn: https://www.linkedin.com/company/sapfieldglass/mycompany/verification/
    • Twitter: https://twitter.com/SAPFieldglass
    • SAP Community: www.fieldglass.com
    • Facebook: https://www.facebook.com/sapfieldglass/
    • YouTube: https://www.youtube.com/sapfieldglass
    • Instagram: https://www.instagram.com/sapariba_sapfieldglass/

    Hosted by Elisabeth Riemann – Senior Knowledge Consultant & Product Manager, openSAP

    Social Media

    Twitter: @ElisabethRiema1

    LinkedIn: linkedin.com/in/elisabeth-riemann-213838131

    35 min
  • Episode 12: Learn to Define & Execute an Enterprise Integration Strategy with SAP Integration Solution Advisory Methodology

    Welcome to openSAP Invites! I’m your host Elisabeth Riemann and in this episode, we’re learning all about SAP Integration Solution Advisory Methodology with Katrin von Ahsen, Product Expert for Intelligent Enterprise Technology at SAP.

    Katrin explains SAP’s integration strategy, outlines customer use cases, and shares her expert insights so we can learn how to define and execute holistic integration strategy for your enterprise. We also talk about her highlights from the openSAP course, SAP Integration Solution Advisory Methodology, and find out about new developments.

    Guest: Katrin von Ahsen

    Product Expert for Intelligent Enterprise Technology

    Katrin von Ahsen is a product expert for Intelligent Enterprise Technology at SAP. She is responsible for enhancing and rolling out the SAP Integration Solution Advisory Methodology and supports the rollout of SAP’s Intelligent Enterprise Strategy with focus on technology aspects.

    Katrin is a frequent speaker on integration topics at SAP TechEd, SAP Community, SAP User Groups, and more. She has more than 20 years of experience with SAP integration technology and concepts in various roles, ranging from consulting to program and product management.

    Show Notes:

    Additional Downloads:

    • Download transcript as PDF file.

    Learning Opportunities on openSAP

    • openSAP course SAP Integration Solution Advisory Methodology

    References & Recommendations

    • https://sap.com/integration-methodology
    • https://help.sap.com/doc/221f8f84afef43d29ad37ef2af0c4adf/HP_2.0/en-US/500a46f27a261014ba6a9420b00213f1.html

    Social Media

    • LinkedIn: https://www.linkedin.com/in/katrin-von-ahsen-ab57405/
    • Twitter: https://twitter.com/kvahsen
    • SAP Community: https://people.sap.com/katrin.ahsen

    Hosted by Elisabeth Riemann – Senior Knowledge Consultant & Product Manager, openSAP

    Social Media

    Twitter: @ElisabethRiema1

    LinkedIn: linkedin.com/in/elisabeth-riemann-213838131

    31 min
  • Thought Leaders Episode 10: Distant Socializing - Learn How SAP Is Connecting & Protecting Its Workforce

    Welcome to a special Thought Leaders episode with Nina Strassner, head of Diversity and People programs, and Cawa Younosi, Head of H.R. Germany at SAP SE. This is our personal invite to you to join our casual lunchtime chat where we discuss the personal challenges of working from home and the importance of good routines. Since COVID social distancing means that many of us are working remotely, Cawa and Nina have become expert enablers of distant socializing! Stay tuned to hear about their daily struggles and successes and learn what motivates and inspires them to drive pioneering HR projects at SAP.

    I’m your host, Elisabeth Riemann. Let me introduce you to Nina Strassner and Cawa Younosi.

    Guest: Nina Strassner

    Head of Diversity and People Programs, SAP SE

    Nina is part of Cawa Younosi’s Management Crew and is responsible for diversity measures and HR programs for SAP employees in Germany. Before joining the SAP management team in 2019, Nina previously worked as a lawyer and specialist in labor law for almost 12 years. She’s a lecturer and business editor, has published a book on family and labor law topics, she writes columns in Brigitte MOM and Wirtschaftswoche, and has a “Golden Blogger 2018” badge on her backpack.

    Nina’s is happy mother of two and lives in Kiel, in the very North of Germany with an overweight cat, she says, and an annoyingly sporty husband. She grew up in a small town in the Swabian Alb in southern Germany, and then made her way to Dresden, Sydney Australia and Stellenbosch South Africa, to the Baltic Sea, from where she now regularly travels to meet with her team and colleagues at SAP HQs in Walldorf, Germany.

    Social Media

    Follow Nina on Twitter: @DieJuramama

    Web page: https://www.juramama.de/ (German only)

    LinkedIn: https://www.linkedin.com/in/nina-strassner/

    Guest: Cawa Younosi

    Head of HR Germany, SAP SE

    As head of HR for SAP in Germany, Cawa Younosi provides opportunities for people to excel, even if their resume is a bit different than what recruiters typically look for. His own experiences taught him to find the possibilities that lie beyond a conventional way of thinking. In the late 1980s, when war was tearing apart his home country of Afghanistan, Cawa’s parents put him on an airplane at the age of 14 to Europe. As an unaccompanied minor, he was accepted as a refugee and put in a children’s home and later in foster care. Despite such a difficult beginning, he thrived; he learned the language, made friends, and exceled in school in the German capital city of Bonn. Diverse backgrounds weren’t unusual in that city, because many children of foreign diplomats lived there. After graduation, he married his high school sweetheart and started his own small business.

    Cawa joined SAP as a lawyer in the legal department. Now, as an HR leader, Cawa fights passionately for equal opportunity – for all people of cultural and ethnic origin, age, gender, sexual orientation, gender identity or expression, mental and physical abilities, and different living and working conditions. “My main concern is that we create the framework conditions to offer everyone the same access opportunities”, he says. Equal opportunity is about fairness. “It is also about giving SAP a critical advantage in attracting and retaining the best and brightest so we can stay ahead of the pack and really stand out as an employer of choice”, says Cawa. It is often the unorthodox choices and ideas that, when coupled with a goal, can drive innovation. Cawa’s recipe for success is based on that kind of thinking. “I feel if you level with people and find common objectives, you can forge strong business alliances and friendships. And if you put trust in people, there is no end to what you can achieve together.” And it works. Cawa drives forward dozens of unconventional and pioneering projects in the field of HR, making SAP shine both in employer rankings and internal job satisfaction surveys.

    Social Media

    Follow Cawa on Twitter: @CYounosi

    LinkedIn: https://www.linkedin.com/in/cawa-younosi-younosi/

    Show Notes:

    Additional Downloads

    • Download transcript as PDF file.

    References & Recommendations

    • Clubhouse app https://www.joinclubhouse.com/
    • Mural digital workspace for visual collaboration https://www.mural.co/

    Hosted by Elisabeth Riemann – Senior Knowledge Consultant & Product Manager, openSAP

    Social Media

    Twitter: @ElisabethRiema1

    LinkedIn: linkedin.com/in/elisabeth-riemann-213838131

    51 min
  • Episode 11: Learn How to Automate & Optimize Processes with SAP AI Business Services

    Welcome to openSAP Invites! I’m your host Elisabeth Riemann and in this episode, we’ll be learning about SAP AI Business Services with Senior Product Manager, Jana Wuerth. Jana explains how we can kick-start our own intelligent processes and gain lots of practical, hands-on experience. Join us to learn more about SAP’s approach to Artificial Intelligence and Machine Learning as Jana talks us through some key use cases and scenarios. Whether you’re new to SAP AI Business Services, or more experienced, stay tuned to hear about the latest SAP AI Business Services innovations, understand how it’s enabling the Intelligent Enterprise, and discover what’s to come in 2021.

    And for fans of podcasts, like you and me, Jana has some very exciting news to share!

    Guest: Jana Wuerth

    Senior Product Manager for SAP AI Business Services

    Jana Wuerth is a senior product manager for SAP AI Business Services. Her focus is the go-to-market strategy and commercialization topics, and she is always on the look-out for new opportunities to infuse AI into various business processes to improve efficiency and automation rates.

    Jana has been with SAP for over 10 years and has experience in a number of roles, from consulting to solution management and product management. Taking the best out of these experiences, she is always enthusiastic about new approaches.

    Show Notes:

    Additional Downloads:

    • Download transcript as PDF file.

    Learning Opportunities on openSAP

    • openSAP course Use SAP AI Business Services to Kick-Start Your Intelligent Processes

    References & Recommendations

    • Data Attribute Recommendation
      • Use Machine Learning to Classify Data Records
      • Classify Data Records with the SDK for Data Attribute Recommendation
    • Document Information Extraction
      • Use Machine Learning to Extract Information from Business Documents and Enrich Data
      • Use Machine Learning to Process Business Documents
    • Service Ticket Intelligence
      • Use Machine Learning to Process Service Requests
    • Document Classification
      • Use Machine Learning to Classify Documents (Trial Account)
      • Use Machine Learning to Classify Documents (Enterprise Account)
    • Business Entity Recognition
      • Use Pretrained Machine Learning Models to Process Unstructured Text
      • Use Custom Machine Learning Models to Process Unstructured Text  
    • Invoice Object Recommendation
      • Use Machine Learning to Get Recommendations of Invoice Financial Objects

    Discovery Center Missions:

    • Document Information Extraction
      • Automate data extraction from business documents with AI and Intelligent RPA
    • Service Ticket Intelligence
      • Automate Ticket Handling with Service Ticket Intelligence
    • Data Attribute Recommendation
      • Enrich your master and transactional data with AI-based data attribute recommendations

    Social Media

    • LinkedIn: https://www.linkedin.com/in/jana-wuerth-7787b8191/

    Hosted by Elisabeth Riemann – Senior Knowledge Consultant & Product Manager, openSAP

    Social Media

    Twitter: @ElisabethRiema1

    LinkedIn: linkedin.com/in/elisabeth-riemann-213838131

    31 min
  • Thought Leaders Episode 9: How to Lead in Tumultuous Times

    Welcome to a special Thought Leaders episode with V.R. Ferose in which we discuss leadership in tumultuous times and explore what it takes to navigate a crisis successfully.

    Ferose talks to us about the leadership challenges and opportunities of 2020/21, explains what we can learn from the empathy and truth of great leaders past and present, and emphasizes why it’s absolutely essential to walk the talk!

    Ferose shares his views on a leader’s responsibility in times of crisis, reflects on the importance of creating communities, and explains why it’s important to personally “check in” when everything is uncertain and in flux. We also hear how SAP Academy for Engineering is responding to the pandemic by adapting in-person programs to cater for a remote and virtual experience.

    Guest: V.R. Ferose

    Senior Vice President, Head of SAP Academy for Engineering, SAP SE

    Based in Palo Alto, USA, Ferose heads the SAP Academy for Engineering. The mission of the organization is to create the next generation of engineers involved in solving some of the most complex problems in the world.

    Ferose was formerly head of the Globalization Services unit and responsible for enabling the global adoption of SAP products worldwide. At 33, he became Managing Director of SAP Labs India and held this post for over 5 years, during which he transformed SAP Labs India into an innovation hub. In 2012, the company was recognized as a “Great place to work” in India for the very first time. 

    Ferose is Chairperson on the Board of Specialisterne USA, a not-for-profit foundation with the goal to create one million jobs for people with autism and similar challenges. He is founder of the non-profit India Inclusion Foundation, which aims to bring the topic of inclusion to the forefront in India. This foundation’s initiatives include the India Inclusion Summit, The Inclusion Fellowship ,and The Inclusive Walkathon.

    Ferose has co-authored a best-selling book on people with disabilities, GIFTED. The book has been translated into four Indian regional languages. The Kannada translation won the prestigious Karnataka Sahitya Academy Award. He also authored “Innovating the World: The Globalization Advantage” and “GRIT: The Major Story”. Ferose teaches “Personal Leadership” at Columbia University, New York and is a columnist for New Indian Express and Mint. 

    Honors & Achievements

    • ‘Young Global Leader’ in March 2012 by the World Economic Forum
    • ‘India’s Top 40 under 40’ – 2014 by Economic Times and Spencer Stuart.
    • ‘Rising star’ at SAP by Business Insider in 2016
    • ‘Happiness Hall of Fame’ inductee at Stanford in 2016.
    • Eagle Award by Disability Rights Advocates (DRA) 2016 for advancing equal rights for people with disabilities.
    • AUCD award by Senator Tom Harkin in March 2017 for his groundbreaking initiative at SAP – ‘Autism at Work’.
    • Leadership Energy Award, Kuala Lumpur in November 2017 for showing that Diversity and Inclusion makes business sense.
    • Lifetime achievement award for Global Philanthropy in 2018 by Transperfect 
    • India Living Awards for Thought Leadership in 2018 by Global Adjustments
    Show Notes:

    Additional Downloads

    • Download transcript as PDF file.

    References & Recommendations

    • Leadership in Tumultuous Times

    • Jamil Zaki (2019) The War for Kindness: Building Empathy in a Fractured World
      • ISBN-10 : 0451499247
      • ISBN-13 : 978-0451499240
    • Viktor Frankl (2019) Man’s Search for Meaning
      • ISBN-10 : 0807092150
      • ISBN-13 : 978-0807092156
    • Dr Kalam’s definition of “Who is a leader?”: https://www.youtube.com/watch?v=PG9AD9i74PQ

    • Breaking the Sugar Habit- The story with Gandhi: https://www.youtube.com/watch?v=vZ9K6YtEHAQ

    • Two Leadership lessons from Jacinda Arden: https://www.youtube.com/watch?v=mxJkc3kVOGU

    • Satya Nadella on Team work and Empathy: https://www.youtube.com/watch?v=nq8rEeJ4Tak

    • What will learning look like in a post pandemic world: https://www.forbes.com/sites/sap/2020/06/12/what-will-learning-look-like-in-a-post-pandemic-world/#7a8ebfbd6b61

    • 5 ways to design our lives for impermanence: https://www.forbes.com/sites/sap/2020/03/20/5-ways-to-design-our-lives-for-impermanence/#417e27ff4b2e

    • Designing for inclusion: https://idronline.org/designing-for-inclusion/

    • Related episode: https://podcast.opensap.info/opensap-invites/2020/07/22/thought-leaders-episode-4-mastering-the-art-of-lifelong-learning/

    Social Media

    All details about Ferose at: http://www.ferosevr.com

    Follow Ferose on Twitter@VRFerose

    Hosted by Elisabeth Riemann – Senior Knowledge Consultant & Product Manager, openSAP

    Social Media

    Twitter: @ElisabethRiema1

    LinkedIn: linkedin.com/in/elisabeth-riemann-213838131

    43 min

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