In Episode 80 we interviewed Paul Barker of Vigilance Consulting who answered our questions regarding Operational Resilience. Paul covered the core components of Operational Resilience, the challenges implementing such programs as well as his own experience with supporting a local school in their transformation towards a more resilient operation during COVID-19. We also started the conversation by discussing the personal and business challenges that Paul has experienced during the pandemic.   What is Operational Resilience?   Operational resilience is the ability […]