In this conversation, Sarah Wilson and Penny Cook discuss the key factors that help put business operations in order as a business scales. They emphasize the importance of setting clear goals and execution plans, effective communication and tracking of results, and dealing with the unexpected through cohesive teamwork and open communication.

In this conversation, Sarah Wilson and Penny Cook discuss the key factors that help put business operations in order as a business scales. They emphasize the importance of setting clear goals and execution plans, effective communication and tracking of results, and dealing with the unexpected through cohesive teamwork and open communication.

Operations that Scale

We’re two fractional COOs who have spent our careers inside growing, complex businesses helping founders and leadership teams turn strategy into execution. While we share the same seat, we bring very different operating lenses, including different instincts, backgrounds, and approaches to solving the same problems.Alongside candid conversations between the two of us, we interview operations leaders, founders, and practitioners who live in the execution layer of business. This is a space for thoughtful, real-world discussions about how the work gets done right.

Business

We’re two fractional COOs who have spent our careers inside growing, complex businesses helping founders and leadership teams turn strategy into execution. While we share the same seat, we bring very different operating lenses, including different instincts, backgrounds, and approaches to solving the same problems. Alongside candid conversations between the two of us, we interview operations leaders, founders, and practitioners who live in the execution layer of business. This is a space for thoughtful, real-world discussions about how the work gets done right.

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Operations that Scale

Operations that Scale