Have we forgotten how to behave around each other?
Somewhere between smartphones, speakerphones, social media, texting and treating every public space like our living room, our unwritten “social contract” may have taken a serious hit.
On this episode of OPINIONish, Mitch English and Travis Dale sit down with nationally recognized etiquette expert Maralee McKee, founder of The Etiquette School of America, to talk about what modern manners actually look like.
And no, this isn’t an hour about which fork you’re supposed to use.
Maralee explains why etiquette is really about respect, confidence, boundaries and making other people feel comfortable. We get into airplane etiquette, texting your boss, social media trolls, first impressions, speakerphones in public, crying babies, reclining seats, bad handshakes, teenagers, apologies, “brutal honesty” and whether “bless your heart” is actually polite… or Southern warfare.
We also answer some questions people apparently still need answered:
Who gets the airplane armrest?
Can you recline your seat?
What do you do when somebody takes their shoes off on a plane?
How do you escape a conversation without being rude?
Should you tell somebody they smell?
Is “I’m sorry you were offended” actually an apology?
And has technology made us forget how to interact with actual human beings?
Maralee also shares the remarkable personal story that led her to etiquette and how learning these skills helped her go from feeling like she didn’t belong in any room to knowing she could belong in every room.
CHAPTERS
00:00 Manners Maketh the Man… Maybe
00:30 Meet Maralee McKee
03:38 How Chick-fil-A Teaches Courtesy
07:35 Maralee’s Remarkable Story
12:18 Etiquette Isn’t About Fancy Rules
13:59 Has America Forgotten How to Behave?
15:01 We Lost the Social Contract
19:45 Airplane Etiquette Gets Complicated
24:18 Who Gets the Middle Armrest?
25:06 Can You Recline Your Seat?
26:30 Phones in Movie Theaters
28:24 Should We Dress Better to Fly?
29:46 Why First Impressions Matter
35:41 The Right Way to Shake Hands
37:35 Has the Internet Destroyed Manners?
39:43 Texting Etiquette Everyone Should Know
43:29 How to Escape a Conversation Politely
44:26 Etiquette Is Really About Boundaries
50:03 Cancelling Plans by Text
51:04 Speakerphone Etiquette
53:22 Raising Kids With Better Manners
59:48 Manners or Manipulation
1:01:40 “I’m Just Being Brutally Honest”
1:02:36 What Makes a Real Apology?
1:04:01 The Truth About “Bless Your Heart”
1:04:48 “Sorry You Were Offended” Isn’t an Apology
1:05:42 Etiquette Lightning Round
1:09:03 Learn More From Maralee
RESOURCES
The Etiquette School of America
https://etiquetteschoolofamerica.com/
Manners That Matter for Moms: The Essential Book of Life Skills for Your Kids
https://etiquetteschoolofamerica.com/about-my-book/
What’s one thing people do in public that you consider unforgivably rude?
Speakerphones? Bare feet on airplanes? Phones in movie theaters? Someone who won’t stop talking?
Tell us in the comments.
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