Welcome to episode 10 of The Juice Consumer Direct Podcast, where we dive deep into the intricacies of call center outsourcing. Join hosts Jake Thorpe, Carson Poppenger, and Justin Jump as they explore the crucial decision points for outsourcing call centers, drawing from extensive client interactions and personal experiences.

This episode is packed with insights on balancing cost-effectiveness with maintaining brand standards, understanding when to shift from in-house to outsourced solutions, and how to select a partner that aligns with your business values and operational needs.

If you're contemplating outsourcing your call center or looking to enhance your existing setup, this episode will equip you with the knowledge to make informed decisions that optimize your customer interactions and sales processes.

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