Every funeral director knows the steady stream of donation requests—from Scout troops to church bulletins. But what if those $50 checks were more than just expenses? In this episode of Two Guys and a Question, Danny Jefferson and Alan Creedy share how these small acts of generosity become the foundation of radical hospitality. Featuring Rick [...]

What does the future hold for small funeral homes—and should every funeral director invest in their own crematory? Join Alan Creedy and Danny Jefferson on Two Guys and a Question as they share powerful stories, practical insights, and bold strategies that challenge tradition while honoring families with dignity. This isn’t just a conversation about cremation—it’s [...]

In an industry steeped in tradition, innovation has always been a quiet but powerful force—from the introduction of ready-made caskets and embalming fluid in the 1800s to the rise of cremation, live-streaming, and now artificial intelligence. At Two Guys and a Question, we explore how these changes shape the way funeral professionals serve families, manage [...]

Jay Wilkinson (Concord, NC) and Alan Creedy discuss how Jay is using Artificial Intelligence to automate much of his workflow and its positive impact on his work life balance. Imagine handling five full funeral arrangement conferences in a single day—without feeling overwhelmed, without losing details, and still making it home in time for dinner. That’s [...]

Websites, social media, blogs. These are all innovations of the past ten years in funeral service. We now all know we must do more than participate we must dominate these various forms of community interaction. Does this mean we should ignore more conventional forms of media? Should we somehow meld conventional with these newer forms? [...]

Whether for identification or at the request of the family we are increasingly asked to allow viewing of an unembalmed body. As with most everything, there is a right way and a wrong way. A professional way and an unprofessional way. Danny and Alan discuss the professional way to communicate with and advise a family [...]

With the majority of families choosing cremation, we begin to wonder if embalming is still relevant. Turns out we think so. What do you think?

How to increase volume without spending hardly anything Danny and Alan talk about a myriad of ideas to increase loyalty, develop community relations and build volume that cost little to nothing. Many are personally rewarding and fun.

Danny Jefferson shares practical tips for getting more out of your day without spending more time at work.