Customer Support Representative - REMOTE - Part Time Position Summary:The Customer Support Representative is responsible for providing hands-on support to customers via phone, our support ticket system, or occasionally in virtual Zoom meeting settings. Essential Tasks/Responsibilities:Provide customer service via phone, tickets, Zoom.Respond to incoming customer support tickets.Re-assign any support tickets you're unable to handle to appropriate department.Familiarize yourself with Our-Hometown's WordPress Platform and all of our offered features/products/services and be able to discuss these items with interested customers.Work Non-traditional hours (late nights/early mornings) - great second job opportunity! Capabilities:Demonstrated ability to function independently and work remotely.Demonstrated ability to develop collaborative working...

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Our Hometown Web Publishing is The Last Newspaper CMS & Website You'll Ever Need.  We help you generate revenue, engage with readers, and increase efficiency with Our Hometown's Digital & PrePress CMS features to fit your needs & budget.

OHT's Web Publishing Platform is:
-Powered with WordPress
-Hosted on Amazon Web Services
-Integrated with Adobe InDesign & Google Drive

https://our-hometown.com

Subscribe to our YouTube channel: https://www.youtube.com/channel/UCKw6KpKUiQkWldrX2-J1Kag?view_as=subscriber

Our-Hometown can be reached via email for comments or questions at: [email protected]

One of the most powerful features of Our-Hometown's WordPress Platform is the Customize tool, which allows publishers to adjust and personalize all aspects of their website to match their own vision. We published an article last year demonstrating how you can use the Customize tool to swap in a new site logo, modify site colors, update site menus, change the fonts, and add or re-arrange widgets as desired. Now, we're excited to introduce you to another useful feature of the Customize tool: Saving Drafts & Scheduling Changes! Saving Drafts with the Customize tool is exactly what it sounds like. This...

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Facebook: https://www.facebook.com/ourhometowninc
Instagram: https://www.instagram.com/ourhometownwebpublishing/
Twitter: https://twitter.com/ourhometowninc
LinkedIn: https://www.linkedin.com/company/our-hometown-com/

..........

Our Hometown Web Publishing is The Last Newspaper CMS & Website You'll Ever Need.  We help you generate revenue, engage with readers, and increase efficiency with Our Hometown's Digital & PrePress CMS features to fit your needs & budget.

OHT's Web Publishing Platform is:
-Powered with WordPress
-Hosted on Amazon Web Services
-Integrated with Adobe InDesign & Google Drive

https://our-hometown.com

Subscribe to our YouTube channel: https://www.youtube.com/channel/UCKw6KpKUiQkWldrX2-J1Kag?view_as=subscriber

Our-Hometown can be reached via email for comments or questions at: [email protected]

Our-Hometown, Inc. is thrilled to announce the sponsorship of a series of upcoming Newspaper Academy webinars taking place over the next six months, hosted by none other than "The News Guru" himself, Kevin Slimp! Under this partnership, all Our-Hometown customers will be eligible to attend each of these sponsored sessions FREE OF CHARGE! Kevin Slimp is well-known in the industry for his expertise in all things newspapers, including his advanced knowledge of the most popular software used by news publishers across the country. You might remember him from last month's webinar, Advanced InDesign for Newspaper Designers & Editors, or last year's presentation...

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Let us know your thoughts about this episode by reaching out on Social Media!

Facebook: https://www.facebook.com/ourhometowninc
Instagram: https://www.instagram.com/ourhometownwebpublishing/
Twitter: https://twitter.com/ourhometowninc
LinkedIn: https://www.linkedin.com/company/our-hometown-com/

..........

Our Hometown Web Publishing is The Last Newspaper CMS & Website You'll Ever Need.  We help you generate revenue, engage with readers, and increase efficiency with Our Hometown's Digital & PrePress CMS features to fit your needs & budget.

OHT's Web Publishing Platform is:
-Powered with WordPress
-Hosted on Amazon Web Services
-Integrated with Adobe InDesign & Google Drive

https://our-hometown.com

Subscribe to our YouTube channel: https://www.youtube.com/channel/UCKw6KpKUiQkWldrX2-J1Kag?view_as=subscriber

Our-Hometown can be reached via email for comments or questions at: [email protected]

Last month, we published a blog post summarizing a Bloomberg.com article reporting on Australia's efforts to pass legislation that would force companies like Google and Facebook to compensate news publishers for all of the content ultimately shared on their platform. Last week, our friend Cecile Wehrman, Publisher of the Crosby Journal and Tioga Tribune in North Dakota, added her thoughts to the conversation by publishing a commentary titled, "Australian case could set the stage" on the JournalTrib.com website. While it may not have any impact on newspapers in the U.S. today, whatever happens in Australia could eventually happen elsewhere in the...

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Facebook: https://www.facebook.com/ourhometowninc
Instagram: https://www.instagram.com/ourhometownwebpublishing/
Twitter: https://twitter.com/ourhometowninc
LinkedIn: https://www.linkedin.com/company/our-hometown-com/

..........

Our Hometown Web Publishing is The Last Newspaper CMS & Website You'll Ever Need.  We help you generate revenue, engage with readers, and increase efficiency with Our Hometown's Digital & PrePress CMS features to fit your needs & budget.

OHT's Web Publishing Platform is:
-Powered with WordPress
-Hosted on Amazon Web Services
-Integrated with Adobe InDesign & Google Drive

https://our-hometown.com

Subscribe to our YouTube channel: https://www.youtube.com/channel/UCKw6KpKUiQkWldrX2-J1Kag?view_as=subscriber

Our-Hometown can be reached via email for comments or questions at: [email protected]

Last week, expert SEO consultant Michael Cottam joined Our-Hometown President & CEO Matthew Larson for our latest Virtual Conference on SEO for Newspaper Publishers! Michael gave an incredibly informative presentation, beginning with an introduction to Search Engine Optimization and how Google ranks search results. After tackling some of the common terminology and providing a general overview of what impacts SEO, he moved on to some platform-specific tips for improving SEO when sharing content on Facebook, Twitter, and other social media networks. He also emphasized the importance of using consistent business information across the web, provided an overview of "linkbuilding", and...

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Facebook: https://www.facebook.com/ourhometowninc
Instagram: https://www.instagram.com/ourhometownwebpublishing/
Twitter: https://twitter.com/ourhometowninc
LinkedIn: https://www.linkedin.com/company/our-hometown-com/

..........

Our Hometown Web Publishing is The Last Newspaper CMS & Website You'll Ever Need.  We help you generate revenue, engage with readers, and increase efficiency with Our Hometown's Digital & PrePress CMS features to fit your needs & budget.

OHT's Web Publishing Platform is:
-Powered with WordPress
-Hosted on Amazon Web Services
-Integrated with Adobe InDesign & Google Drive

https://our-hometown.com

Subscribe to our YouTube channel: https://www.youtube.com/channel/UCKw6KpKUiQkWldrX2-J1Kag?view_as=subscriber

Our-Hometown can be reached via email for comments or questions at: [email protected]

Webinar hosted by Matt Larson of Our Hometown, featuring Michael Cottom, SEO Consultant, OzTech, Inc., recorded February 18, 2021.

Topics:

• Search Engine Optimization
• Social Media Marketing
• Facebook
• Twitter
• Pinterest
• LinkedIn
• Local Search Results
• NAP
• Linkbuilding
• Customer Reviews
• User Engagement

By now, you've probably read about our awesome new product, Audio Articles Podcast, which automatically converts all of the text articles on your website into audio podcast episodes and distributes them across all of the major podcasting networks with some help from our friends at BuzzSprout.  We think our Audio Articles Podcast tool is a great way to get your feet wet in the wide world of podcasting, but BuzzSprout offers some incredible resources to help beginners improve, expand and promote their podcasts. For example, check out the short video from BuzzSprout below: FIVE ways to promote a brand new podcast https://www.youtube.com/watch?v=Dnvjky7KdZM...

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Let us know your thoughts about this episode by reaching out on Social Media!

Facebook: https://www.facebook.com/ourhometowninc
Instagram: https://www.instagram.com/ourhometownwebpublishing/
Twitter: https://twitter.com/ourhometowninc
LinkedIn: https://www.linkedin.com/company/our-hometown-com/

..........

Our Hometown Web Publishing is The Last Newspaper CMS & Website You'll Ever Need.  We help you generate revenue, engage with readers, and increase efficiency with Our Hometown's Digital & PrePress CMS features to fit your needs & budget.

OHT's Web Publishing Platform is:
-Powered with WordPress
-Hosted on Amazon Web Services
-Integrated with Adobe InDesign & Google Drive

https://our-hometown.com

Subscribe to our YouTube channel: https://www.youtube.com/channel/UCKw6KpKUiQkWldrX2-J1Kag?view_as=subscriber

Our-Hometown can be reached via email for comments or questions at: [email protected]

CLIFTON SPRINGS, NY — Our-Hometown, Inc.'s innovative new product, Audio Articles Podcast, combines existing Audio Articles technology with BuzzSprout's renowned podcasting expertise to create a seamless and fully-automated podcast for your newspaper or publication. Audio Articles Podcast was launched in early February 2021 to select beta testers who have proven the viability and impact of such a product. The tool allows publishers to distribute traditional article content via a non-traditional, but hugely popular, media channel: audio podcasts. While many publishers are turned off by the idea of committing time and resources to building a successful podcast, Audio Articles Podcast provides...

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Let us know your thoughts about this episode by reaching out on Social Media!

Facebook: https://www.facebook.com/ourhometowninc
Instagram: https://www.instagram.com/ourhometownwebpublishing/
Twitter: https://twitter.com/ourhometowninc
LinkedIn: https://www.linkedin.com/company/our-hometown-com/

..........

Our Hometown Web Publishing is The Last Newspaper CMS & Website You'll Ever Need.  We help you generate revenue, engage with readers, and increase efficiency with Our Hometown's Digital & PrePress CMS features to fit your needs & budget.

OHT's Web Publishing Platform is:
-Powered with WordPress
-Hosted on Amazon Web Services
-Integrated with Adobe InDesign & Google Drive

https://our-hometown.com

Subscribe to our YouTube channel: https://www.youtube.com/channel/UCKw6KpKUiQkWldrX2-J1Kag?view_as=subscriber

Our-Hometown can be reached via email for comments or questions at: [email protected]

Attention Our-Hometown customers! We recently launched an exciting new Add On for our existing Audio Articles product: Audio Articles Podcast!  Audio Articles Podcast automatically converts your existing Audio Articles into individual Episodes and uploads them to a BuzzSprout account, where they are then distributed across all of the major podcasting networks: Apple Podcasts, Google Podcasts, Spotify, and many more. Importantly, while Audio Articles only allows you to listen to the article currently opened in your browser, Audio Article Podcast is separate from the website and allows you to listen to an entire playlist of articles without needing to manually navigate to the next story. ...

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Let us know your thoughts about this episode by reaching out on Social Media!

Facebook: https://www.facebook.com/ourhometowninc
Instagram: https://www.instagram.com/ourhometownwebpublishing/
Twitter: https://twitter.com/ourhometowninc
LinkedIn: https://www.linkedin.com/company/our-hometown-com/

..........

Our Hometown Web Publishing is The Last Newspaper CMS & Website You'll Ever Need.  We help you generate revenue, engage with readers, and increase efficiency with Our Hometown's Digital & PrePress CMS features to fit your needs & budget.

OHT's Web Publishing Platform is:
-Powered with WordPress
-Hosted on Amazon Web Services
-Integrated with Adobe InDesign & Google Drive

https://our-hometown.com

Subscribe to our YouTube channel: https://www.youtube.com/channel/UCKw6KpKUiQkWldrX2-J1Kag?view_as=subscriber

Our-Hometown can be reached via email for comments or questions at: [email protected]

Here at Our-Hometown, we've made Automation one of our key areas of focus in 2021. We've already released two new features this year that aim to help publishers automate what are normally time-consuming processes: Audio Articles Podcast for automatically creating podcast episodes from article content on your website, and Social Media Autopost for sharing your content across various social media networks. Today, we're formally adding a third feature to that list: User Submitted Content Submissions! User Submitted Content can be extremely helpful for publishers in a number of ways. If your paper has a small staff, allowing your community to...

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Let us know your thoughts about this episode by reaching out on Social Media!

Facebook: https://www.facebook.com/ourhometowninc
Instagram: https://www.instagram.com/ourhometownwebpublishing/
Twitter: https://twitter.com/ourhometowninc
LinkedIn: https://www.linkedin.com/company/our-hometown-com/

..........

Our Hometown Web Publishing is The Last Newspaper CMS & Website You'll Ever Need.  We help you generate revenue, engage with readers, and increase efficiency with Our Hometown's Digital & PrePress CMS features to fit your needs & budget.

OHT's Web Publishing Platform is:
-Powered with WordPress
-Hosted on Amazon Web Services
-Integrated with Adobe InDesign & Google Drive

https://our-hometown.com

Subscribe to our YouTube channel: https://www.youtube.com/channel/UCKw6KpKUiQkWldrX2-J1Kag?view_as=subscriber

Our-Hometown can be reached via email for comments or questions at: [email protected]