We need to take responsibility for our own self-talk, as it influences us and those around us. Whether using excuses, rationalizations, or even problem after problem … our self-talk affects us. Self-talk directly impacts our success because it shapes our perspective of what's happening and what we can do about specific situations. Listen in as Jess Dewell talks with special guest Mary Fran Bontempo – learn how to quit being nice, start saying no, and use self-talk to lift ourselves (and those around us) up successfully.