September has been a challenging month in the Cisco collaboration division. There has been a major outage on the Webex Teams platform which has caused serious issues for customers and partners. In this episode we discuss the causes and ramifications for Cisco. There has also been more reshuffling within the management of collaboration division so we review the lasts movers and shakers. Cisco have, despite the apparent issues and changes, been busy releasing a host of new products and features for the various collaboration platforms and we cover off all the latest news on those.