As part of the submissions for the inaugural UC Awards we spoke to award nominee Dialpad about their year so far, the main industry trends impacting them, and their plans for 2019. The cloud communications market is full of innovative businesses trying to maximise their proposition and enable customers to leverage the power of great communications. One of the most innovative and disruptive companies how share this aim, are Dialpad. Their pure-cloud communication platforms leverage the power of emerging technologies, like artificial intelligence, so they can add as much value as possible to their customers. Today on Out Loud we hear from them.