As part of the submissions for the inaugural UC Awards we spoke to award nominee Formation Tech about their year so far, the main industry trends impacting them, and their plans for 2019. We all know how critical communication is within any business, and Formation Tech are focused on ensuring that organisations can use their systems to maximise their own potential. As one of Avaya's most valued partners, Formation, have worked alongside the communications giant to refine their cloud offerings, becoming one of their most successful partners. In this episode of Out Loud we look back at their year so far, and ahead to the next.