Digital transformation is one of the biggest trends globally, with organisations looking to leverage the power of technology to stand out across different market verticals. How do you define digital transformation (DX) and how can specific technology platforms, like CPaaS and iPaaS help businesses make the changes they need to? Today we examine those issues with world leading UC, security and SD-WAN provider Masergy. Examining exactly how digital transformation can be used by different organisations to their advantage is crucial to their potential success and Masergy assist their customers with the process on a daily basis, so are well placed to provide some insight.