While it may feel we've been out to lunch, we haven't. We are go for launch now with new tools for key account management that we think are truly game changers in assisting account managers to rapidly apply best practice methodology to their client responsibilities. So we're go for lunch now and we want to provide you several options to learn more and to engage with us. So perhaps the best way to do so is in a frequently-asked-questions format.

So how would you describe these new tools you've been working on and announcing?