Alyson Watson, CEO of Woodard & Curran, delivers a tour de force performance explaining why the water industry needs a fresh approach to delivering services and advocating for an outcome based contracting approach focused on trust and empathy.

In this session, you’ll learn about:

• Alyson’s background as a “water brat”
• Alyson’s perspective on the prevailing mode of project delivery
• Why shifting to an outcome based approach makes more sense
• How risk can be shifted to the private sector to facilitate an outcome based approach 
• What needs to happen to shift to an outcome based approach
• Why trust is key to this outcome based approach
• How empathy factors into the trust equation
• How water leaders can foster outcome based contracting in their organizations
• Several case studies that demonstrate the benefits of outcome based contracting
• How outcome based approaches might have ancillary benefits, such as employee retention
• Alyson’s ideas to foster collaboration in the water industry 
• How outcome based approaches and collaboration can help combat climate change

Resources and links mentioned in or relevant to this session include:

• Alyson’s LinkedIn Page
• Woodard & Curran’s website

Thank You!

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