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In today's episode, Barrett King welcomes Naomi Dreifuss, Founder of Zugit. Their AI platform uncovers actionable insights you can use to boost revenue, improve customer satisfaction, and optimize how you position your business to your partners.
In most cases having a data-driven go-to-market (GTM) motion means one of two things - either you’re a mature, established company with a large GTM team, or you’re just using the word “data” because it’s trendy. Naomi kept hearing complaints from partnerships teams and upon investigating further she found that even in large partnerships teams there’s really no existing data solution and a big part of the motion is carried out without a ton of evidence that supports decisions.
Let’s be honest - partner success stories can be a bit fluffy and setting false expectations really helps noone. To avoid this pitfall, Naomi recommends that you refine the following 3 strategic angles.
1 - Have a clear Ideal Partner Profile. Naomi has noticed that when asked about partner networks, teams will throw out a huge number. When asked about active and productive partnerships, they immediately shut down. Data will help you find the right path.
2 - Measure satisfaction. You need to actively engage with your partners to hear what’s working and what’s not. Having an open line of communication is key to fruitful partner relationships, otherwise you’ll never see patterns emerge in your channel network and you won’t be able to make huge leaps in your program.
3 - Consolidate your data. When asked about the program, have clear, data-driven answers via a single source of truth that allow you to take out the guesswork and biases that typically exists in a partner motion.
Tune into the full episode to learn more on how to become a data-driven partnerships professional!
Naomi:”If you come and bring it into their world and you try to incorporate as much data as you can and bring it all together to have better, clearer things to show them and to speak on behalf of your work, it will be a lot stronger - so consolidating the data, enriching it, cleaning it up - you shouldn’t have records on partners who haven’t sold for over a year or two years. You should absolutely have a lot of data on those who helped you in your last quarter”
LinkedIn:
https://www.linkedin.com/in/naomidreifuss/
Check out Zugit:
https://zugit.com/
If you love listening to Outcomes, please subscribe, share, and send us your feedback.
LinkedIn (Barrett) - https://www.linkedin.com/in/barrettjking/
This show is about capturing the stories, experiences, and tactical advice of those across go-to-market who have done the work and have something to say about it.
"Outcomes" - Where Go-To-Market Leaders Gain An Advantage
In today's episode, Barrett King welcomes Jared Fuller - Chief Partner & Ecosystem Officer at Reveal and host of the Partner Up podcast.
Jared is one of the leading voices on Nearbound. A Nearbound strategy involves (as the name would suggest) fully utilizing those near you — your ecosystem partners.
His recently released book, “Nearbound and the Rise of the Who Economy”, managed to reach the top of most best seller lists in the business category, while only falling short 1 spot to Elon Musk’s newly released autobiography.
Partnerships are no longer just two companies deciding to build win-win scenarios while profiting through referral agreements. Jared mentions that his best partners at Reveal are his clients who aren’t gaining direct revenue from the business they send over.
The secret to building a strong Nearbound motion is quite simple - call your best customers and figure out who they do business with. From there you can evaluate potential opportunities and approach your partner motion through a lens of trust.
Tune into the full episode to learn more on how to master Nearbound!
Jared:”..Here’s the trick - call your best customers. Who do they trust? Who are they doing business with? That’s a list, it’s not a hypothetical ICP list. Then go talk to them and be like “hey, do you know we have these customers? Etc etc. and then integrate them into the marketing campaigns like “hey, here’s our quarterly marketing plan and we’d like to involve you.” Make your partners famous!”
LinkedIn:
https://www.linkedin.com/in/jaredfuller/
Check out Reveal:
https://reveal.co/
If you love listening to Outcomes, please subscribe, share, and send us your feedback.
LinkedIn (Barrett) - https://www.linkedin.com/in/barrettjking/
This show is about capturing the stories, experiences, and tactical advice of those across partnerships who have done the work and have something to say about it.
"Outcomes" - Where Go-To-Market Leaders Gain An Advantage"
Outcomes is back!!!
This is a quick solo episode with Barrett King that sets the stage for whats to come in Season 3 of Outcomes. We're officially rebranding to "Outcomes - Where Go-To-Market Leaders Gain An Advantage"
Season 3 will feature professionals across all Go-To-Market functions - not just partnerships. Check out the first interview right here!
Today's episode has our host Barrett King in the passengers seat as Ben Wright interviews him on the "Stronger Sales Teams with Ben Wright" podcast.
Original shownotes:
n this episode, guest Barrett King discusses the importance of training in B2B sales and how it contributes to revenue growth. He emphasises the need for a comprehensive and ongoing training program that includes diverse learning modalities. Barrett also highlights the value of peer-to-peer learning and the role of subject matter experts in training. He encourages individuals to be students of the problem and turn creativity into an advantage.
About the Guest:
Barrett King is an experienced leader in the B2B SaaS industry with over ten years of experience in building partnerships and executing go-to-market strategies. He has worked at HubSpot and is currently a part of New Breed, one of HubSpot's top partners. Barrett is skilled in identifying and cultivating new business opportunities and driving revenue growth.
Key Takeaways:
Training should be cumulative and ongoing, with a focus on knowledge transfer and skill development.
Diverse learning modalities, such as written, verbal, and video formats, should be used in training programs.
Peer-to-peer learning and feedback sessions are essential for reinforcing knowledge and skills.
Being a student of the problem and continuously learning contributes to personal and professional growth.
Effective training programs empower individuals to share their knowledge and become subject matter experts.
Download Hubspot x Surfe's '51 Tips for Social Selling on LinkedIn and Beyond'
Time Stamps:
0:00 Intro
1:33 Guest Introduction
2:38 New Breed
6:36 Saas
8:57 Effective Training Program
13:52 Learning Modalities
17:20 Training to Revenue Growth
20:00 The Student of The Problem
23:36 Guest Socials
Rate, Review, & Follow
If you’re liking what you’re hearing, make sure you ‘follow’ the show wherever you listen to your podcasts…so you never miss an episode!I’d also love to hear what you think, so drop us a review after you close that next deal…tell me what you’re liking, and what you want more of so I can look to cover it in a future episode.
Today's episode has our host Barrett King in the passengers seat as Ian Selbie interviews him on the "Confessions of a Sales Pro" podcast.
Description of the show:
Why is it the same repetitive mistakes continue to rob salespeople of more commission cheques? Ian Selbie achieved the accolade of top salesperson in the world at Apple and in this Podcast he will discuss how he overcame the problems encountered during his sales career and gives the benefit of his wisdom to everyone listening who work in the world of sales, helping you reach new levels of sales success. Less sins, more wins. For more information contact Ian Selbie via email: [email protected] or go to www.SalesMentorU.com for more information.
If you love listening to Outcomes, please subscribe, share, and send us your feedback.
LinkedIn (Barrett) - https://www.linkedin.com/in/barrettjking/
This show is about capturing the stories, experiences, and tactical advice of those across partnerships who have done the work and have something to say about it.
"Outcomes" - where Partnerships and SaaS meet!"
Join Partnerships Leaders here - https://refer.partnershipleaders.com/barrett5
This episode welcomes Jakub Zajicek, Founder of PartnerOutreach.io - a platform that allows you to invite your future partners to co-create content with you and 5–10X your replies.
For Jakub, partnerships mean two companies joining forces to find ways to make their customers more satisfied and successful.
Jakub’s approach to cultivating partnerships in a fresh way is to enable those who seek new partners to build relationships through content collaboration. People love being featured in others' content due to the free marketing it provides, so they’re much more likely to respond and start the relationship on the right track.
To enable your content collaboration journey, the best way to start is by asking yourself “how can I involve potential partners in our already existing marketing efforts?”. The next step is to identify what channels you already use and aim to not reinvent the wheel. Just because shooting videos is trendy doesn’t mean you should focus on it if you’ve never done it before.
Tune in to learn more about how you can take a fresh approach to building partnerships!
INSIGHTS FOR BETTER OUTCOMES
Jakub: ”The first step is partner strategy, then there’s partner acquisition - you can break it down to outreach, prospecting and so on. Then there’s partner onboarding. I sit exactly in that partner acquisition/outreach part. Let’s say you already know who you want to reach, maybe you even have a list and you need a creative way to reach this very finite list of prospects. The question is how do you do it without burning through the list. The way you do it is you identify what type of content you could involve decision makers from these companies in. So let’s say that your marketing team is writing an article on how to do event attribution - what you could do is reach out to event platforms and their CEO’s/CMO’s and ask for their opinions”
You can find more about Jakub and his work through the links below:
LinkedIn:
https://www.linkedin.com/in/jakubzajicek/
Check out PartnerOutreach:
https://partneroutreach.io
If you love listening to Outcomes, please subscribe, share, and send us your feedback.
LinkedIn (Barrett) - https://www.linkedin.com/in/barrettjking/
This show is about capturing the stories, experiences, and tactical advice of those across partnerships who have done the work and have something to say about it.
"Outcomes" - where Partnerships and SaaS meet!"
Join Partnerships Leaders here - https://refer.partnershipleaders.com/barrett5
This episode welcomes Rob Spee, SVP of Global Partner Ecosystems at BeyondTrust - the worldwide leader in Privileged Access Management (PAM), empowering organizations to secure and manage their entire universe of privileges.
For Rob, partnerships used to mean gaining leverage and scale, but recently his view has changed to partnerships enabling growth and innovation.
At BeyondTrust, the partner ecosystem is their go-to-market ace. The partners in their network are highly influential in driving buying decisions for their clients, as in cybersecurity customer success and adoption are crucial.
In Rob’s field, partnerships aren’t just a part of their revenue model. Partnerships enable something much bigger - product innovation for the whole ecosystem. Currently Rob’s ecosystem has 10 partners that are the top innovators, but they’re in the process of expanding.
Tune in to learn more about what partnerships means in cybersecurity!
INSIGHTS FOR BETTER OUTCOMES
Rob: “It’s two things - it’s integration and innovation. For customers there’s something called the zero trust journey that customers go on to get to zero trust, and that involves not only our products but other products. Our integrations with other technology vendor products are huge for customers' ability to secure their organization. They don’t typically do it with just BeyondTrust, there’s other solutions out there that they need to protect themselves. Our integration with all those vendors is hugely important but also with new products that we’re rolling out, that creates innovation opportunities for our partners”
You can find more about Rob and his work through the links below:
LinkedIn:
https://www.linkedin.com/in/robertspee/
Check out BeyondTrust:
https://www.linkedin.com/company/beyondtrust/
If you love listening to Outcomes, please subscribe, share, and send us your feedback.
LinkedIn (Barrett) - https://www.linkedin.com/in/barrettjking/
This show is about capturing the stories, experiences, and tactical advice of those across partnerships who have done the work and have something to say about it.
"Outcomes" - where Partnerships and SaaS meet!"
Join Partnerships Leaders here
This episode welcomes Will Taylor, Head of Nearbound Partnerships at Reveal - a free platform for Partnership, Marketing, and Sales teams to generate revenue through their ecosystem.
For Will, partnerships means enhancing the core value for clients above all. In the current climate of the tech world that has unprecedented amounts of choice, picking the right vendors is harder than ever. By growing your circle of trust with the right partners, you can develop win-win opportunities and take out a lot of the guesswork that goes into finding the right solution.
Barrett and Will discuss the importance of empowering others through solid and well made frameworks which enable streamlined communication between parties. Will has always seen things through the eyes of a seller. Sellers don’t want to use marketing collateral because more often than not it’s built using marketing language, which doesn’t do much to move the needle during a sales process.
Check out the full episode to learn more on how to improve your process and communication!
INSIGHTS FOR BETTER OUTCOMES
Will:”I was working with a partner and they were reaching out to our CSM’s and they said “ahh, the CSM’s are not really engaging” and I said instead of me going to the CSM and saying “hey you have to engage with our partner”, I said “hey partner, how are you asking the question”, and they said “would you be comfortable making this introduction” and I said - there it is. Would I be comfortable making this introduction? I’m gonna think of all the ways I wouldn’t be comfortable because I’m having to figure out this feeling which is ambiguous, so I'm thinking how would I write that? I don’t know. Do I feel good today? Maybe tomorrow I’ll feel comfortable about it? It’s very ambiguous and it’s not clear what the action is. The language is simple to understand but the actual action and the next step is not clear so I said “hey, change your ask to “can you make an introduction? here’s some brief information as to why and oh, by the way, here’s an email you can send” they said “great let me try that”, did it over the next 2 weeks and it was a night and day difference”
You can find more about Will and his work through the links below:
LinkedIn:
https://www.linkedin.com/in/vvilltaylor/
Check out Reveal:
https://reveal.co/partnership-team?utm_source=linkedin&utm_medium=social&utm_campaign=linkedin-page-cta
If you love listening to Outcomes, please subscribe, share, and send us your feedback.
LinkedIn (Barrett) - https://www.linkedin.com/in/barrettjking/
This show is about capturing the stories, experiences, and tactical advice of those across partnerships who have done the work and have something to say about it.
"Outcomes" - where Partnerships and SaaS meet!"
Join Partnerships Leaders here
Today’s conversation defines partnerships as a mutual winning scenario where all involved parties achieve their desired outcomes. Understanding each partner's goals and ensuring alignment like a Venn diagram fosters success for collaborators.
Paul shares his early observations and challenges. The guest highlights the importance of company-wide support for partnership initiatives.
He stresses the significance of gaining commitment from various internal departments like sales, marketing, product, and customer success.
The guest also highlights key takeaways and recommendations from his experience:
Align partner strategies with customer and market demands.
Be flexible, open-minded, and willing to adapt strategies based on partner and customer feedback.
Focus on quality over quantity when selecting partners to develop deep and impactful relationships.
Tune into the full episode to learn navigating partnerships both internally and externally!
INSIGHTS FOR BETTER OUTCOMES
Paul:”There's two areas to look, internal and external. I'll start with internal first. Go talk to your sales lead, whether it's a CRO, VP of sales, I went and talked to them about their view. Go talk to your marketing leader. Ask how have they worked with them before. What's working, what's not? It seems simple, but just asking those simple questions will give you tons of insights that you might not have otherwise had. Go talk to a couple of reps too. Learn from their experience with partners. What worked, what didn't? Externally you're doing the same thing. I still am engaging with our current partners, but I sat in on a lot of the new partners we were trying to recruit and listen to those conversations and what they're looking for and how they engage with other partners and what's been successful with other partners in a similar vein.”
You can find more about Paul and his work through the links below:
LinkedIn: https://www.linkedin.com/in/paulford13
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If you love listening to Outcomes, please subscribe, share, and send us your feedback.
LinkedIn (Barrett) - https://www.linkedin.com/in/barrettjking/
This show is about capturing the stories, experiences, and tactical advice of those across partnerships who have done the work and have something to say about it.
"Outcomes" - where Partnerships and SaaS meet!"
Join Partnerships Leaders here:
Apply to Join Partnership Leaders - Partnerships community
Today’s discussion highlights the deliberate approach needed for partner selection, testing, and scaling, making an emphasis on the importance of alignment between partners' needs and customer focus.
While developing a partnership program for Jasper, Al drew insights from interactions with customer success teams, identifying gaps where partners could complement existing services. The guest emphasized the importance of replicating successful direct-side blueprints to guide the initial engagement with partners. However, Al warns against setting overly ambitious partnership goals early on, noting that partnerships take time to yield substantial returns. Al compares the process to planting a seed that grows into a fruitful tree over time.
Al mentions the challenges which he has encountered in the generative AI space, citing the need to help partners to better understand and navigate the evolving landscape. He describes the three core components for service providers in the generative AI space: defining AI-powered service components, focusing on brand voice, and reinvesting gains for growth.
Additionally, Al mentions the significance of measuring success through partner-led customer wins, understanding partner evolution in adopting AI, and emphasizing the strategic advantages for service providers embracing generative AI.
Tune into the full episode to learn about the growing impact of AI on partnerships!
INSIGHTS FOR BETTER OUTCOMES
Al:”With partnerships, you plant an apple seed and you get a tree in about a year with a bunch of fruit. So the return is not that quick, you're not getting the apple right away. But if you nurture it and you work on it, it will deliver outsized returns down the road. So I think that always having that frame of mind and working with cross-functional teams is key for getting off the ground to set those right expectations.
Partner programs just take time, you need to find the value proposition. You need to understand how it's going to align with your existing go-to-market team so there's no channel conflict. You need to test and iterate and get those wins and then start to scale.”
You can find more about Al and his work through the links below:
LinkedIn: https://www.linkedin.com/in/alecbiedrzycki/
Become an AI-powered team with Jasper: https://www.jasper.ai/free-trial
If you love listening to Outcomes, please subscribe, share, and send us your feedback.
LinkedIn (Barrett) - https://www.linkedin.com/in/barrettjking/
This show is about capturing the stories, experiences, and tactical advice of those across partnerships who have done the work and have something to say about it.
"Outcomes" - where Partnerships and SaaS meet!"
Join Partnerships Leaders here:
https://refer.partnershipleaders.com/barrett5
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