Sign up to save your podcasts
Or
Share OUTRAGEOUS !!!
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
OUTRAGEOUS !!!
By DDOE Enterprises Inc.Business
OUTRAGEOUS !!! episodes
- EXALT: Recognition & Celebration Elevates Everything! E13S1
Propagate POS Success Stories & Heroes. Celebrating lifts the energy level of your entire team if you are positive and vocal in the victories won through POS. The seventh habit of a POS culture.
15 min - ENHANCE: Identify Advocates, Heroes and Scoundrels E12S1
Consistent application of POS in all areas across an organization is key to delivering a comprehensive WOW experience to your stakeholders. Identify your service gaps. The sixth habit of a POS culture.
15 min - EVALUATE: You Can’t Improve That Which You Don’t Measure! E11S1
A key benefit of POS is it creates compelling positive word-of-mouth advocacy for your organization – the most potent marketing ingredient possible! Measure it! The fifth habit of a POS culture.
15 min - EQUIP: Management Generates the Heat for POS! E9S1
Management Generates the Heat for POS! … Episode 9.
It necessitates leadership to give management the freedom and permission to interpret and execute appropriately how POS looks like for their specific department. The third habit of a POS culture.
15 min - ENERGIZE: Leadership Ignites The Revolution Of Love! E8S1
Leadership Ignites The Revolution Of Love! … Episode 8
It’s time for a revolution! Leadership casts the vision, champions it and practices it by loving their people first. The second habit of a POS culture.15 min - ENLIST: Recruit and Hire “Service Naturals" E7S1
Recruit and Hire “Service Naturals"… Episode 7
There are those that instinctively put service before self … serving another comes naturally. The first of seven habits to create a POS culture.15 min - Seven Habits of Positively Outrageous Service ... Episode 6
Creating a culture of Positively Outrageous Service in your organization necessitates a comprehensive approach from hiring through equipping to celebrating. Listen to this introduction to the seven habits!
16 min - Love LOUDER... Episode 5
Fundamental to Positively Outrageous Service is love. Love your customers, love your suppliers, love your employees, love your family! Love is infectious... love conquers all. Make it the heart of your serving.
15 min - Get the Customer to Play or Get Involved ... Episode 4
The third principle of Positively Outrageous Service: Create engagement by either having fun with the customer or get them involved in other ways ... for example, questions!
15 min - Out of Proportion to the Circumstance... Episode 3
The second principle of Positively Outrageous Service to create that WOW experience with customers and all your valued relationships.
15 min
About OUTRAGEOUS !!!
From the publisher's feed
OUTRAGEOUS!!!
Creating Extraordinary Experiences with Positively Outrageous Service®. Originally aired on 216TheNET.com
Positively Outrageous Service is that WOW experience that you can’t wait to tell others about. Based on the best-selling book “Positively Outrageous Service - How to Delight and Astound Your Customers and Win Them for Life”