Description: On today’s episode we have Richard Conway, who takes the prize of “longest professional title” from our last episode’s guest Jorden Lam. He is the Deputy Group General Counsel & Group Company Secretary of Coca-Cola Amatil (CCA), an ASX listed beverage manufacturer and distributor and leading Asia-Pacific bottler of Coca-Cola products. In his role, Richard […]

In what ways can in-house legal teams look to the business to help compliment their legal transformation? On today’s episode we have a legal transformation story from Jorden Lam who is the General Manager of Operations & Service Delivery – previous to that, she was the General Counsel & General Manager of Commercial Affairs at […]

Would you accept a pill from your doctor if they never told you what it was? So often users feel the same way about transformation – resisting it out of confusion and frustration. On this episode, we chat with Tameryn Mallett who is the Global Process Owner at Lendlease, one of Australia’s largest construction companies, […]

How has the legal team at Australia’s largest telco, Telstra, undergone digital service transformation? On this episode, we chat with Denise Doyle who is the Lead Enablement Lead at Telstra, Australia’s largest Telco company, and leads the legal operations and transformation initative. Prior to joining the legal team at Telstra, Denise led finance transformation at […]

What parallels exist between the entrepreneurial world of startup, and the intrapreneurial world of corporate transformation? On this episode, we chat with Evan Wong, CEO of Checkbox – a no code automation and workflow technology company based in Sydney, Australia. We explore the lessons that he has learnt as the company has grown from an […]

Outside The Box is a podcast featuring interviews with change makers who are leading digital service transformation in their organisations. On this pilot episode, we cover what digital service transformation is and the types of ways transformation impacts the way knowledge experts deliver their services.