Our special guests, Helen Scurfield, CEO, Asendia Global Returns and Ari Aloni, e-PAQ Returns Manager, Asendia USA, speak with John Walsh and Nick Agnetti about how global returns play a huge part in today’s e-commerce logistics and elevating the experience with simplicity, transparency and available choices of returns services for shoppers and retailers.

About Helen Scurfield - LinkedIn

About Ari Aloni - LinkedIn

Learn more about this topic:

• How much are returns costing fashion, health and beauty e-tailers?
• Returns opportunities for retailers
• To charge or not to charge for returns
• Returns Report 2024
• e-PAQ Returns by Asendia

Subscribe to our email list

Request a consultation

Our special guest, John Haji, Co-founder and Head of Partnerships, SubSummit, discusses the growth areas in the physical box space, subscribe and save functions, eliminating the churn rate surrounding the delivery experience and more!

About John Haji - LinkedIn

Learn more about this topic:

• Asendia USA's Partners | Many Ways To Access Our Mail & Parcel Services
• Annual Report | SubSummit
• US-based Fragrance Subscription Service Partners with Asendia USA for Canadian Shipments
• How to Start Shipping Internationally - SUBTA
• Leading Subscription Commerce Conference | SubSummit

Subscribe to our email list

Request a consultation

Our special guest, John Haji, Co-founder and Head of Partnerships, SubSummit, discusses the challenges of the subscription box industry - from costs, acquisition of customers and retention, the post purchase experience and more!

About John Haji:

John is a subscription guru and a serial entrepreneur with a decade's worth of experience in the subscription space. He co-founded SubSummit, the first and only conference devoted exclusively to those who work in or alongside the subscription commerce industry. SubSummit connects today's industry leaders, innovators, and partners who are driving the rapid evolution of how consumers discover, buy, and experience new products.

LinkedIn

Learn more about this topic:

• Asendia USA's Partners | Many Ways To Access Our Mail & Parcel Services
• Annual Report | SubSummit
• US-based Fragrance Subscription Service Partners with Asendia USA for Canadian Shipments
• How to Start Shipping Internationally - SUBTA
• Leading Subscription Commerce Conference | SubSummit

Subscribe to our email list

Request a consultation

John Walsh and Nick Agnetti discuss what is important to UK and Australia e-shoppers – Hidden fees, delivery speed choice, clear return policies and more!

Learn more about this topic:

• E-commerce in Oceania: what’s driving sales in New Zealand and Australia?
• Asendia Oceania’s Managing Director explains emerging trends in e-commerce
• Asendia usa: E-commerce and mail delivery to and from Oceania
• The UK E-commerce Shopper (infographic)
• UK e-Commerce Market Insights (infographic)
• Asendia USA: Destination United Kingdom
• Latest e-commerce trends in Europe | Geopost

Subscribe to our email list

Request a consultation

John Walsh and Nick Agnetti discuss the value of e-commerce shipping to Canada and what is important to e-shoppers – Sustainability, Duties and Taxes, and Transit expectations.

Learn more about this topic:

• Asendia USA: E-commerce and mail delivery to and from North America

Subscribe to our email list

Request a consultation

John Walsh & Nick Agnetti will navigate the challenges of e-commerce global shipping and unlock the secrets to success in customs, costs, customer satisfaction, and much more!

Learn more about this topic:

• Asendia USA: e-PAQ by Asendia global parcel and returns solutions

Subscribe to our email list

Request a consultation

John & Nick continue the conversation with our special guest, Dave Mays, CEO Broadreach, an Asendia company, discussing the advantage of growing and evolving your e-Commerce business in Canada without dramatic supply chain disruption.

About Dave Mays:

Dave Mays, CEO of Broad Reach, brings over two decades of experience in cross-border e-commerce logistics with a specific expertise in developing best-in-class solutions for retailers selling to Canada. Dave Mays has a wealth of industry experience and a proven track record of establishing and growing market-leading cross-border e-commerce logistics businesses, with a special focus on US to Canada. Mays works closely with Asendia USA to boost its offering to this market with more robust e-commerce solutions than ever before.

LinkedIn

Learn more about this topic:

• Infographic: Canadian E-comm Shopper - 11/2023
• Broad Reach: We Make Canada Easy
• Asendia USA: E-commerce and mail delivery to and from North America

Subscribe to our email list

Request a consultation

With special guest, Dave Mays, CEO, Broad Reach, an Asendia company, John & Nick explore the dynamic logistics between the USA and Canada, uncovering the strategies and solutions for seamless cross-border transactions and navigate the nuances of shipping within the vast expanse of Canada itself.

About Dave Mays:

LinkedIn

Learn more about this topic:

• Infographic: Canadian E-comm Shopper - 11/2023
• Broad Reach: We Make Canada Easy
• Asendia USA: E-commerce and mail delivery to and from North America

Subscribe to our email list

Request a consultation

In this episode of Outside the Box with Asendia USA, our e-commerce shipping specialists, John Walsh, VP of Sales, and Nicholas Agnetti, Account Executive, share their knowledge and tips on expanding your global footprint further. 

Learn more about this topic:

• Asendia USA: e-PAQ by Asendia global parcel and returns solutions

Subscribe to our email list

Request a consultation

Tune in for Asendia USA’s new podcast, “Outside the Box with Asendia USA”, featuring John Walsh, VP of Sales, and Nick Agnetti, Account Executive. The co-hosts will be discussing various topics regarding e-commerce, logistics, and sustainability best practices. Designed for online retailers, Asendia USA’s podcast will release monthly educating US-based e-tailers on international shipping topics and how they can expand their global e-commerce footprint.

Learn more about this topic:

• Asendia USA: International e-commerce and mail delivery solutions

Subscribe to our email list

Request a consultation