Today, insight is given into what is expected in running a BPO, specifically the recruitment process and the coordination of the staffing process by Angela McDonald, a Scot who now resides in the Philippines. This is done based on her incredible experience in recruitment and also as the operations manager for a BPO called Deployed. We focus on the machinations involved and the inherent benefits in BPO, particularly in identifying a suitable BPO provider.
Resource:
outsourceaccelerator.com/podcast/episode4
http://deployedstaff.com/