Welcome back to another episode of The Richer Geek Podcast! Today, we're chatting with Shane Mishler, COO of SD Tech, reveals how outsourcing IT quadrupled his revenue in just 5 years. Learn how to supercharge your business, boost efficiency, and unlock massive growth. Plus, get insider tips on building a thriving tech business, delivering top-notch customer service, and expanding your MSP reach.

In this episode, we’re discussing…

Outsourcing IT Can Quadruple Revenue: Shane Mishler, COO of SD Tech, shares his experience of how outsourcing their IT team led to a 4x increase in revenue within 5 years.

Focus on Customer Service: Customer service is a core value at SD Tech. They believe in building strong relationships with their clients and prioritize addressing their emotional needs alongside technical problems.

Managed Service Provider (MSP): SD Tech is an MSP that offers IT support to small and medium-sized businesses. They handle everything from network management to cloud migration and troubleshooting technical issues.

SD Tech Franchise Opportunity: SD Tech recently launched a franchise program. This allows individuals to leverage their existing business development skills and SD Tech's proven model to establish their own IT support business.

No Prior Tech Experience Required: While some technical knowledge is helpful, SD Tech franchisees don't need to be experts. The ideal candidate is someone with strong sales experience and the ability to build relationships. Training and support are provided by SD Tech.

 

Resources from Shane

LinkedIn | SD Tech | 6 Tech Traps That Can Stop Your Start-up

Resources from Mike and Nichole

Gateway Private Equity Group |  REI Words |  Nic's guide