By Ameya Damle
The podcast currently has 4 episodes available.
In this video, Sunny from New Jersey, USA have asked interesting questions about call center scams and how to avoid them. Call center scams happens when startup owners are looking for quick ways to get clients through agents and brokers. If you are a US citizen then there is a better way to get genuine clients through companies like Arise. It is recommended to always get a legal opinion before signing any client contracts and do the verification through credit agencies like Dun and Bradstreet, compunet. I always advice to invest in marketing and sales than wasting in in brokers or agents to avoid scams.
Contents of this video ▬▬▬▬▬▬▬▬▬▬ 0:00 - Intro 0:42 - Call Center Scam 2:45 - Call Center Broker 6:16 - How to avoid call center scam
IMPORTANT LINKS - Looking for my support? - Visit https://www.offshoringconsultant.com/ WhatsApp on +91 9511841495 Subscribe to Ameya's youtube - https://www.youtube.com/channel/UChWhcp-6a6OBoKWsNkuECTA Channel membership - https://www.youtube.com/channel/UChWhcp-6a6OBoKWsNkuECTA/join Follow Ameya's Linkedin profile - https://www.linkedin.com/in/iameyadamle/ Follow Ameya's Facebook page - https://www.facebook.com/iameyadamle/?view_public_for=107962157534110 Follow Ameya's Twitter - https://twitter.com/iameyadamle Follow Ameya's Instagram - https://www.instagram.com/iameyadamle/
About the speaker - #ameyadamle is an entrepreneur and business consultant. He has years of experience in international sales , corporate sales, leadership and has worked in domains like BPM and offshoring. Ameya has worked with various companies in North America and India. He dedicates this channel to the entrepreneurs and professionals who are continuously willing to learn something. You can also find his other social media accounts with handle @iameyadamle or #iameyadamle
Watch the most important 11 questions before setting up your call center business. In this video, I have answered most important questions asked by Stacey who is setting up a call centre for small business.
His questions include-
Topic: Legalities
1. In order to remain compliant with US laws in regards to our US-based company subcontracting offshore or overseas Call Centers to fulfil our contracts, what all documents do we need to remain Compliant here in the US and what filing requirements must we complete for taxes for outsourcing overseas?
Topic: Pay
2. What does BPO clients usually pay per outsourced call centre contract? Is it anywhere between $12-$20USD per hour?
3. How often do clients usually pay?
4. Does clients pay upfront after awarding the contract or after work is completed by the hour?
Topic: Securing International Clients
5. How can we secure clients that allow us to hire overseas call centers to fulfil our customer service contracts?
6. Are we able to purchase a list of international clients from you? Do you teach us step by step how to get approved?
7. How long does it usually take to secure a client if your business is up and running?
8. What do clients require in order for us to get approved for a contract?
9. Does clients provide the training modules? Or do we as a company create our own?
10. What customer service client industry has the most simple and easy to learn training but has consistent and steady hours available?
11. What are the top 5-10 industries that you recommend for obtaining call center contracts?
#CallCenterBusiness #CallCentreSmallBusiness #CallCentre #CallCenter
IMPORTANT LINKS -
Join - Client acquisition program - https://ameya-s-school-bef0.thinkific.com/courses/ClientAcquisition
Join - Call Center executive program - https://ameya-s-school-bef0.thinkific.com/courses/Executive-Program
Contact Ameya on Whatsapp +91 9511 841 495
Subscribe to Ameya's youtube - https://www.youtube.com/channel/UChWhcp-6a6OBoKWsNkuECTA
Follow Ameya's Linkedin profile - https://www.linkedin.com/in/iameyadamle/
Follow Ameya's Facebook page - https://www.facebook.com/iameyadamle/?view_public_for=107962157534110
Follow Ameya's Twitter - https://twitter.com/iameyadamle
Follow Ameya's Instagram - https://www.instagram.com/iameyadamle/
About the speaker - #ameyadamle is an entrepreneur and business consultant. He has years of experience in international sales , corporate sales, leadership and has worked in domains like BPM and offshoring. Ameya has worked with various companies in North America and India. He dedicates this channel to the entrepreneurs and professionals who are continuously willing to learn something. You can also find his other social media accounts with handle @iameyadamle or #iameyadamle
Are you thinking to outsource some functions to a BPO partner? Consider Jamaica as the next destination for your needs. Our team did an in-depth study of the service providers in Jamaica and found out an exceptionally great partner for BPO needs. The company name is Telerock BPO.
There are significant advantages to the businesses having a reliable BPO partner. These advantages include cost-effectiveness, focus on your business, improved productivity, and access to technology.
For American businesses, Jamaica is becoming the favorite destination to nearshore their business operations. Now if you are thinking of outsourcing your work, there are plenty of things you need to look for to find a reliable BPO partner. Your main focus needs to be on infrastructure and organization culture.
TeleRock BPO is a 14,000 sq. ft. Contact Center Facility in Kingston. They have 400 seat capacity, backup generators, UPS systems, backup servers and reliable fiber optic infrastructure. The biggest thing what we liked about TeleRock BPO is their company culture.
If you are thinking to outsource some work to a reliable BPO partner, we recommend considering #Jamaica as a great destination and #TelerockBPO as a service partner.
IMPORTANT LINKS -
Telerock BPO - https://www.telerockbpo.com
Join - Call Center executive program - https://ameya-s-school-bef0.thinkific.com
Contact Ameya on Whatsapp +91 9511 841 495
Subscribe to Ameya's youtube - https://www.youtube.com/channel/UChWhcp-6a6OBoKWsNkuECTA
Follow Ameya's Linkedin profile - https://www.linkedin.com/in/iameyadamle/
Follow Ameya's Facebook page - https://www.facebook.com/iameyadamle/?view_public_for=107962157534110
Follow Ameya's Twitter - https://twitter.com/iameyadamle
Follow Ameya's Instagram - https://www.instagram.com/iameyadamle/
About the speaker - #ameyadamle is an entrepreneur and business consultant. He has years of experience in international sales , corporate sales, leadership and has worked in domains like BPM and offshoring. Ameya has worked with various companies in North America and India. He dedicates this channel to the entrepreneurs and professionals who are continuously willing to learn something.
This is a very informative phone call with Sonia from Houston Texas who runs her a virtual call center. She has 50 agents in her call center in a work from home business model and now she is willing to scale up her business.
During this pandemic, businesses are moving from traditional physical offices to virtual or work from home structure. It is expected to have exponential growth in next 2 years for work from home call center businesses.
A virtual call center helps you to save the capital on operational cost and gives you the benefit of scalability. You can hire call center employees from countries like Costa Rica, The Philippines, and India. In this video, we have discussed all the opportunities of work from home call center business.
In this video, I have answered all-important questions such as
1) What is a virtual call center?
2) What are the steps in setting up a virtual call center?
3) How to get clients for your virtual call center business?
4) What is the future opportunity of work from a home call center?
5) How you can find employees for a virtual call center?
6) How do I start a virtual call center?
Watch relevant videos -
Call center business opportunities - https://youtu.be/cxGbosqYyv0
Be aware of call center scam - https://youtu.be/VghKvPMSxog
How to start call center business - https://youtu.be/eh4sf1_Dv1o
Get clients through email marketing - https://youtu.be/jFwtuu3296k
Summary - Work from home call center, Virtual call center business opportunity, Call centre business, Home based call centre, #VirtualCallCenter #WorkFromHome #CallCenterBusiness #CallCentreBusiness,
IMPORTANT LINKS -
Join - Call Center executive program - https://ameya-s-school-bef0.thinkific.com
Contact Ameya on Whatsapp +91 9511 841 495
Subscribe to Ameya's youtube - https://www.youtube.com/channel/UChWhcp-6a6OBoKWsNkuECTA
Follow Ameya's Linkedin profile - https://www.linkedin.com/in/iameyadamle/
Follow Ameya's Facebook page - https://www.facebook.com/iameyadamle/?view_public_for=107962157534110
Follow Ameya's Twitter - https://twitter.com/iameyadamle
Follow Ameya's Instagram - https://www.instagram.com/iameyadamle/
About the speaker - #ameyadamle is an entrepreneur and business consultant. He has years of experience in international sales , corporate sales, leadership and has worked in domains like BPM and offshoring. Ameya has worked with various companies in North America and India. He dedicates this channel to the entrepreneurs and professionals who are continuously willing to learn something.
The podcast currently has 4 episodes available.