People often set massive goals at the start of the year and then find mid-year that they are not likely to achieve them and so stop trying but it's doesn’t have to be like this and Latoya shares great advice about how to breakdown your goals into manageable chunks and plan and put in place the tasks and activities that will bring you success in achieving them

KEY TAKEAWAYS 

• Break your goals down into bite bitesize chunks
• The detail is important, break down the annual goal into activities and tasks
• Without tasks and actions are a map and the goal is the destination 
• Put systems in place to monitor your progress and the tasks completed 

BEST MOMENTS

‘Change is how you get a different result’

‘I set goals not dreams, those are on my vision board’

‘Make sure you have broken down your goals into tasks and activities’ 

CONTACT METHOD

Store: https://stan.store/Outsourcing_Your_Property_Business

Facebook page: https://www.facebook.com/outsourcingyourpropertybusiness

Facebook group: https://www.facebook.com/outsourcingyourpropertybusiness

Youtube: https://www.youtube.com/channel/UC8RnL3J1m-bPDhCBtRisuVQ

Instagram: https://www.instagram.com/outsourcing_your_property_biz/

Tiktok: https://www.tiktok.com/@outsource_your_prop_biz

ABOUT THE HOST

Latoya McDonald started her property career in her teens as a Real Estate agent before relocating from New Zealand to England in 2011.

In 2012, she started Harcourt White, a lettings and property management company based in Cornwall. With a keen interest in HMO, local property investment, and systems and procedures, Latoya is passionate about coaching like-minded property investors to get the most out of their businesses while maintaining a healthy work/life balance.

This show was brought to you by Progressive Media

Hosted on Acast. See acast.com/privacy for more information.

This week, Latoya talks to Michelle Kerns, presenter of the Your Property Network Podcast, about systems, procedures, outsourcing, and her new regular spot in Your Property Network Magazine.

Get your copy of the Your Property Network Magazine here: https://yourpropertynetwork.co.uk/latoya/

Check out the Your Property Network Podcast: https://podcasts.apple.com/gb/podcast/your-

property-podcast/id1122167497

KEY TAKEAWAYS 

• Latoya decided to implement systems, procedures, and outsourcing into her business when she realised her business was interfering with every aspect of her life, leaving her feeling unhealthy and unhappy.
• Latoya originally wrote a manual for her staff to refer to but has since replaced most written instructions with videos.
• Task management apps such as Asana are integral when managing multiple properties and staff members.
• Virtual Assistant hourly rates may seem high, but they’re not working in a full-time position for you and often save you money compared to a minimum-wage full-time staff member.
• Finding a Virtual Assistant is a case of trial and error. Don’t get put off if it doesn’t work out with your first hire.
• You can find Latoya on TikTok, Instagram, YouTube, and Facebook.

BEST MOMENTS 

“You’re doomed to carry on doing it yourself until you can hand it over to somebody else.”

“People are paying our company to manage their portfolio, their baby, for them. So it’s very important for me that, at the drop of a hat, I can print messages, I can prove when things were done, and I can have everything date and time stamped. That, to me, is important.”

CONTACT METHOD

Book a call with Latoya today: https://harcourt-white-latoya.youcanbook.me

Store: https://stan.store/Outsourcing_Your_Property_Business

Facebook page: https://www.facebook.com/outsourcingyourpropertybusiness

Facebook group: https://www.facebook.com/outsourcingyourpropertybusiness

Youtube: https://www.youtube.com/channel/UC8RnL3J1m-bPDhCBtRisuVQ

Instagram: https://www.instagram.com/outsourcing_your_property_biz/

Tiktok: https://www.tiktok.com/@outsource_your_prop_biz

ABOUT THE HOST

Latoya McDonald started her property career in her teens as a Real Estate agent before relocating from New Zealand to England in 2011.

In 2012, she started Harcourt White, a lettings and property management company based in Cornwall. With a keen interest in HMO, local property investment, and systems and procedures, Latoya is passionate about coaching like-minded property investors to get the most out of their businesses while maintaining a healthy work/life balance.

This show was brought to you by Progressive Media

Hosted on Acast. See acast.com/privacy for more information.

Can your business run smoothly without you? There’s only one way to find out. In this week’s episode, Latoya explains how ditching your business for a few days can help you identify holes in your systems and procedures. 

KEY TAKEAWAYS 

• Systems and procedures will help run your business, but outsourcing is where the magic happens.
• Everyone’s business is different. The only way to test if your systems are working is if you step back.
• Once you’ve set up your systems and procedures, and secured your outsourcing, book a few days away and see how everything runs without you.
• Monitor activity during your time away - phone calls, failed action, etc. - so you can revise your systems upon your return.
• Getting your business to a point where it can run without you means anyone taking over from you due to ill health will be able to keep the money coming in.
• Taking time away from your business also helps you to attend events and build successful relationships.

BEST MOMENTS 

“Systems and procedures alone are not enough to free you from the business. They help you with the day-to-day running and carrying out of tasks, but they don’t give you your time back. Systems and procedures, plus outsourcing? Now that’s where the magic happens.”

CONTACT METHOD

Store: https://stan.store/Outsourcing_Your_Property_Business

Facebook page: https://www.facebook.com/outsourcingyourpropertybusiness

Facebook group: https://www.facebook.com/outsourcingyourpropertybusiness

Youtube: https://www.youtube.com/channel/UC8RnL3J1m-bPDhCBtRisuVQ

Instagram: https://www.instagram.com/outsourcing_your_property_biz/

Tiktok: https://www.tiktok.com/@outsource_your_prop_biz

ABOUT THE HOST

Latoya McDonald started her property career in her teens as a Real Estate agent before relocating from New Zealand to England in 2011.

In 2012, she started Harcourt White, a lettings and property management company based in Cornwall. With a keen interest in HMO, local property investment, and systems and procedures, Latoya is passionate about coaching like-minded property investors to get the most out of their businesses while maintaining a healthy work/life balance.

This show was brought to you by Progressive Media

Hosted on Acast. See acast.com/privacy for more information.

In today’s episode, Latoya discusses the benefits of going paperless in your business and personal life.

KEY TAKEAWAYS 

• Latoya’s desire to ‘go paperless’ was due to her need to access business documents while visiting New Zealand for extended periods.
• Going paperless allows you to be extremely organised, saving your team time.
• The same logic applies to everyday life, finances and documents.
• Latoya’s agency uses online management software and ‘Signable’ for all their documents and contracts.

BEST MOMENTS 

“Why do business owners torture themselves with all this paper, printing, filing, storing? It’s so chaotic.”

“Going paperless is good for the environment. Our letting agency's standard AST is 18 pages long, and we need two copies of that, so we’re up to 36 pages. The ‘How to Rent’ guide is also 18 pages, then you've got the deposit paperwork and certificates. You could easily waste 100 pieces of paper on a standard AST contract and associated documents. That’s for one move-in. How many do you do a month?

CONTACT METHOD

Store: https://stan.store/Outsourcing_Your_Property_Business

Facebook page: https://www.facebook.com/outsourcingyourpropertybusiness

Facebook group: https://www.facebook.com/outsourcingyourpropertybusiness

Youtube: https://www.youtube.com/channel/UC8RnL3J1m-bPDhCBtRisuVQ

Instagram: https://www.instagram.com/outsourcing_your_property_biz/

Tiktok: https://www.tiktok.com/@outsource_your_prop_biz

ABOUT THE HOST

Latoya McDonald started her property career in her teens as a Real Estate agent before relocating from New Zealand to England in 2011.

In 2012, she started Harcourt White, a lettings and property management company based in Cornwall. With a keen interest in HMO, local property investment, and systems and procedures, Latoya is passionate about coaching like-minded property investors to get the most out of their businesses while maintaining a healthy work/life balance.

This show was brought to you by Progressive Media

Hosted on Acast. See acast.com/privacy for more information.

Would you like to be free of the day-to-day workload so you can focus on growing your business? Latoya McDonald offers 1-2-1 coaching and courses to get your business outsource-ready, so you can take back your time and focus on growing your legacy.

Book a call with Latoya today: https://harcourt-white-latoya.youcanbook.me

KEY TAKEAWAYS 

• Business owners should only focus on high-hourly rate tasks.
• Many business owners won’t make changes unless something drastic happens.
• Low-hourly rate tasks need doing, but not by the business owner.
• A business should be saleable, even if you don’t wish to sell it.
• Latoya offers 1-2-1 coaching and courses to help you outsource your business.

BEST MOMENTS 

“Where I am today with my business set up and Virtual Assistant has truly changed my life.”

“Business owners wearing all the hats only seem to change their business set up when something happens, like missing too many anniversaries, a family member falling ill, or a traumatic event happening.”

“Systems and procedures are not enough to get you your time back, and outsourcing a disorganised business will end in failure.”

CONTACT METHOD

Store: https://stan.store/Outsourcing_Your_Property_Business

Facebook page: https://www.facebook.com/outsourcingyourpropertybusiness

Facebook group: https://www.facebook.com/outsourcingyourpropertybusiness

Youtube: https://www.youtube.com/channel/UC8RnL3J1m-bPDhCBtRisuVQ

Instagram: https://www.instagram.com/outsourcing_your_property_biz/

Tiktok: https://www.tiktok.com/@outsource_your_prop_biz

ABOUT THE HOST

Latoya McDonald started her property career in her teens as a Real Estate agent before relocating from New Zealand to England in 2011.

In 2012, she started Harcourt White, a lettings and property management company based in Cornwall. With a keen interest in HMO, local property investment, and systems and procedures, Latoya is passionate about coaching like-minded property investors to get the most out of their businesses while maintaining a healthy work/life balance.

This show was brought to you by Progressive Media

Hosted on Acast. See acast.com/privacy for more information.

In today’s episode, Latoya outlines various online tools available to help you monitor your business, save you time, and often save you money.

Canva: https://www.canva.com

Copy.ai: https://www.copy.ai/
Asana: https://asana.com/

KEY TAKEAWAYS 

• Consistent social media activity is key to any business. Using online graphics tools such as Canva allows you to batch-produce content to save yourself valuable time.
• Use Copy.ai templates to produce high-quality marketing copy for your social media and blogs.
• Communicate with your Virtual Assistant using Asana to help keep track of tasks and responsibilities.
• Some of these tools may not make you money, but they will help monitor your business and save you precious time.

BEST MOMENTS 

“With my admin background, the visual look of something is important to me, and I love the way Asana looks and how it’s beautifully organised.”

CONTACT METHOD

Store: https://stan.store/Outsourcing_Your_Property_Business

Facebook page: https://www.facebook.com/outsourcingyourpropertybusiness

Facebook group: https://www.facebook.com/outsourcingyourpropertybusiness

Youtube: https://www.youtube.com/channel/UC8RnL3J1m-bPDhCBtRisuVQ

Instagram: https://www.instagram.com/outsourcing_your_property_biz/

Tiktok: https://www.tiktok.com/@outsource_your_prop_biz

ABOUT THE HOST

Latoya McDonald started her property career in her teens as a Real Estate agent before relocating from New Zealand to England in 2011.

In 2012, she started Harcourt White, a lettings and property management company based in Cornwall. With a keen interest in HMO, local property investment, and systems and procedures, Latoya is passionate about coaching like-minded property investors to get the most out of their businesses while maintaining a healthy work/life balance.

This show was brought to you by Progressive Media

Hosted on Acast. See acast.com/privacy for more information.

It’s time to hire your first Virtual Assistant, but where should you look? In today’s episodes, Latoya discusses the various platforms available to find your perfect Virtual Assistant and what you should be prepared to ask them in their interview. Would you like more help and advice on finding your perfect VA? Email Latoya today: [email protected]

KEY TAKEAWAYS 

• Ensure you have a detailed description of what you expect from your Virtual Assistant before you start the interview process.
• Explain the systems you use to confirm they know how to follow your processes.
• Connect with people who already use Virtual Assistants to learn more about their experiences and best practices.
• You can find your Virtual Assitant through Virtual Assistant agencies, through social media, or by looking at websites such as Fiverr and Upwork.
• Virtual Assistant agencies take a cut of the fee, but in return, they have a better understanding of their candidate’s skills and weaknesses. They will also be responsible for replacing a VA when necessary.
• If you wish to use a Virtual Assistant outside your country of residence, an agency will make the process much easier.
• When looking for a Virtual Assistant on sites like Fiverr, connect with them outside the platform to ensure their details are correct.

BEST MOMENTS 

“I think it’s important you have a detailed description of exactly what you want your Virtual Assistant to do for you. There’s no point talking to or interviewing VAs without knowing this.”

“Although I didn’t have a great experience with the agency model, it wouldn’t put me off going to another agency in the future.”

CONTACT METHOD

Store: https://stan.store/Outsourcing_Your_Property_Business

Facebook page: https://www.facebook.com/outsourcingyourpropertybusiness

Facebook group: https://www.facebook.com/outsourcingyourpropertybusiness

Youtube: https://www.youtube.com/channel/UC8RnL3J1m-bPDhCBtRisuVQ

Instagram: https://www.instagram.com/outsourcing_your_property_biz/

Tiktok: https://www.tiktok.com/@outsource_your_prop_biz

ABOUT THE HOST

Latoya McDonald started her property career in her teens as a Real Estate agent before relocating from New Zealand to England in 2011.

In 2012, she started Harcourt White, a lettings and property management company based in Cornwall. With a keen interest in HMO, local property investment, and systems and procedures, Latoya is passionate about coaching like-minded property investors to get the most out of their businesses while maintaining a healthy work/life balance.

This show was brought to you by Progressive Media

Hosted on Acast. See acast.com/privacy for more information.

Are you ready to systemise and automate your property business? Latoya can help you outsource your business in only eight weeks with her brand-new course. Email her today for details: [email protected]

KEY TAKEAWAYS 

• It took Latoya two years to outsource her business fully. However, she agrees it would have taken far less time had she bought templates instead of starting from scratch.
• If you set aside time and stay focused, you should be able to systemise and automate your business within six months.
• You can start outsourcing parts of your business sooner by buying templates.
• You do not need to get your whole business ready before you start outsourcing. Work through one part at a time to free up your time to work on the next.
• Latoya’s new course will help you outsource your business within eight weeks.

BEST MOMENTS 

“Remember, you don’t need your entire business ready for outsourcing ASAP. You can spend a month doing one part of the business and outsource that. And then start on the next part of the business, and outsource that. And so on.”

CONTACT METHOD

Store: https://stan.store/Outsourcing_Your_Property_Business

Facebook page: https://www.facebook.com/outsourcingyourpropertybusiness

Facebook group: https://www.facebook.com/outsourcingyourpropertybusiness

Youtube: https://www.youtube.com/channel/UC8RnL3J1m-bPDhCBtRisuVQ

Instagram: https://www.instagram.com/outsourcing_your_property_biz/

Tiktok: https://www.tiktok.com/@outsource_your_prop_biz

ABOUT THE HOST

Latoya McDonald started her property career in her teens as a Real Estate agent before relocating from New Zealand to England in 2011.

In 2012, she started Harcourt White, a lettings and property management company based in Cornwall. With a keen interest in HMO, local property investment, and systems and procedures, Latoya is passionate about coaching like-minded property investors to get the most out of their businesses while maintaining a healthy work/life balance.

This show was brought to you by Progressive Media

Hosted on Acast. See acast.com/privacy for more information.

In this week's episode, Latoya McDonald discusses Virtual Assistants and how they can benefit your business and your social life.

KEY TAKEAWAYS 

• Instead of hiring a full-time employee, a Virtual Assistant (VA) is a contractor who can complete set tasks for you within an allotted number of hours a month.
• Virtual Assistants are located around the world, though Latoya chooses to hire one based in the UK.
• Virtual Assistants often work out cheaper, as you don’t need to pay employment tax and holiday pay.
• Ensure your Virtual Assistant is working for more than one business; otherwise, they may be considered your employee, and you’ll be liable to pay employment tax.
• Latoya found her first UK-based virtual assistant on Fiverr.
• You’ll still need to train your Virtual Assistant in the systems and processes of your business, so be prepared to dedicate time to do so.
• Virtual Assistants are available for most of your work and personal life tasks, including managing your calendar and organising your weekly food shop.

BEST MOMENTS 

“Each VA is different in what they’ll do for you.”

“I have a VA for the day-to-day tasks in my business, and shortly I will also have VA for my social media and marketing only. I don’t want one VA doing it all in case they leave. I want to spread my risk.”

CONTACT METHOD

Store: https://stan.store/Outsourcing_Your_Property_Business

Facebook page: https://www.facebook.com/outsourcingyourpropertybusiness

Facebook group: https://www.facebook.com/outsourcingyourpropertybusiness

Youtube: https://www.youtube.com/channel/UC8RnL3J1m-bPDhCBtRisuVQ

Instagram: https://www.instagram.com/outsourcing_your_property_biz/

Tiktok: https://www.tiktok.com/@outsource_your_prop_biz

ABOUT THE HOST

Latoya McDonald started her property career in her teens as a Real Estate agent before relocating from New Zealand to England in 2011.

In 2012, she started Harcourt White, a lettings and property management company based in Cornwall. With a keen interest in HMO, local property investment, and systems and procedures, Latoya is passionate about coaching like-minded property investors to get the most out of their businesses while maintaining a healthy work/life balance.

This show was brought to you by Progressive Media

Hosted on Acast. See acast.com/privacy for more information.

Are you ready to outsource elements of your business? In today’s episode, Latoya shares four tasks you should complete to help outsource the day-to-day running of your business.

Download a FREE copy of Latoya’s ebook: https://stan.store/Outsourcing_Your_Property_Business

KEY TAKEAWAYS 

• Document everything, from calls to property visits, to help build procedures for outsourcing
• Move as much of your business online as possible, making everything easily accessible to your team.
• Many virtual assistant providers set minimum monthly hour contracts, so make sure you have enough work for them to do.
• Don’t try to build all your procedures at once. Start small and add more as and when you discover them.

BEST MOMENTS 

“No excuses. Start today, take action, and get your time back.”

CONTACT METHOD

Store: https://stan.store/Outsourcing_Your_Property_Business

Facebook page: https://www.facebook.com/outsourcingyourpropertybusiness

Facebook group: https://www.facebook.com/outsourcingyourpropertybusiness

Youtube: https://www.youtube.com/channel/UC8RnL3J1m-bPDhCBtRisuVQ

Instagram: https://www.instagram.com/outsourcing_your_property_biz/

Tiktok: https://www.tiktok.com/@outsource_your_prop_biz

ABOUT THE HOST

Latoya McDonald started her property career in her teens as a Real Estate agent before relocating from New Zealand to England in 2011.

In 2012, she started Harcourt White, a lettings and property management company based in Cornwall. With a keen interest in HMO, local property investment, and systems and procedures, Latoya is passionate about coaching like-minded property investors to get the most out of their businesses while maintaining a healthy work/life balance.

This show was brought to you by Progressive Media

Hosted on Acast. See acast.com/privacy for more information.