Any online marketplace hoping to scale will face litigation risk. The first line of defense: a strategy that mitigates that risk leveraging your terms of use/service. In this episode, Elle Tucker talks with PactSafe Founder and CEO about creating and deploying bullet-proof terms of use/service to protect your marketplace by limiting liability and exposure, eliminating class action lawsuits, reducing litigation costs, and even avoiding nuisance claims, among other things. She also discusses common mistakes startups make and how to avoid them!