In this episode, Lauren Lewis sits down with Beth Clark, third-generation owner of Bridal Chateau, a beloved local bridal shop that’s been serving brides for nearly 50 years.
Beth shares the evolution of the business her grandmother started—from a small in-home operation to a leading bridal destination that’s focused on experience, inclusion, and authenticity.
Together, they explore the Pain Points of keeping a legacy business relevant, creating space for every bride, and adapting to the ever-changing bridal industry.
This episode covers:
- The Pain Points of shifting business models after COVID
- Why true size inclusivity means carrying 500+ dresses in sizes 0–40
- What really goes into customizing a dress for a perfect fit
- The challenges of sourcing quality over quantity in a fast-fashion world
- How Bridal Chateau supports neurodivergent and disabled brides
- Strategies for standing out in a saturated and highly emotional industry
- Building trust through transparency, education, and hands-on care
Beth gets honest about evolving expectations, pressure from mass-market retailers, and how she balances tradition with progress.
Whether you're a bride, in retail, hospitality, or just love a good family business story, this conversation is full of insight, heart, and real behind-the scenes perspective.
Connect with Bridal Chateau:
Williamsville, NY
https://bridalchateauinc.com
Instagram: @bridalchateau
Appointments preferred – book online or call the shop!
Connect with StaffBuffalo:https://staffbuffalo.com
Career Chats: https://staffbuffalo.com/career-chats
Open Jobs: https://staffbuffalo.com/jobs
Don't miss this episode on how a local bridal shop is redefining confidence, connection, and what it really means to say “yes to the dress.”