The restaurant industry is taking a massive hit during the COVID-19 pandemic but that hasn't stopped some customers from acting crazy.
Kassata sits down with her husband & business partner Chef Scott Bollman as they cover everything from customers stealing soap & taking a poop on the floor to having to breakup with entitled customers, starting a reservation cancellation policy & dealing with modern day panhandlers aka influencers.

Article discussed in this episode:
https://www.nytimes.com/2020/09/23/nyregion/nyc-restaurants-rent.html  

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