This week’s key takeaway:

The electronic smoko room with Russ Hill

 

Episode intro:  

This week we talk to Russ Hill about the importance of online communities in the collision repair industry. Although Russ has been in the business since 1976, he's managed to move with the times better than most by presiding over a number of facebook groups that boast around 100,000 members between them.

 

We find out how Russ' communities are providing solutions for so many key aspects of the business. A facebook group can’t physically repair a car, but from what Rus tells us, it can do practically everything else. Whether you’re an employee or an employer, you’ll get a lot out of this conversation.

 

In this week’s episode you will learn:

-How facebook groups can help your business

-How employers can solve problems by consulting expertise online

-Why bad employers can’t get away with it anymore, thanks to online communities

-Is the smoko culture still active in workshops?

-How online communities have helped employees get paid their true value

-International orders on facebook groups

-Is the skills shortage really a skills shortage?

 

Show links:

** Russ’ Spray Painters Australia Facebook Group: https://www.facebook.com/groups/spraypaintersaustralia

** The Collision Repair Expo @ Melbourne Convention Exhibition Centre, April 7th - 9th. Register for free here: http://www.collisionrepair.com.au

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