What is a virtual estimator and why should you get one? In this episode, Ben welcomes Ash Jardine back to The Edge to delve into the growing trend of virtual estimators in the collision repair industry.

They discuss how Ash's company has developed a system for training virtual estimators offshore to manage quotes effectively for Australian repair shops.

The conversation covers the benefits of virtual estimators, including time savings for on-site staff, increased productivity, improved parts pricing, and the ability to focus on upselling and customer service.

Ash shares insights into the misconceptions about using remote teams, the rigorous selection process for virtual estimators, and the economic advantages for repair shops. They also touch upon the setup and integration process, overcoming resistance to change, and real-world success stories.

In this episode: Introduction to Virtual Estimators Benefits of Virtual Estimators Offshore Teams and Time Zones Misconceptions and Hiring Process Training and Integration Cost Efficiency and Employee Satisfaction Overcoming Overseas Estimation Challenges The Virtual Estimation Process Explained Maximizing Efficiency and Profits Customer Testimonials and Success Stories