In this episode, Sam Street talks with Steve O'Brien, Managing Director of Clear21, about iBodyShop's AI capabilities, including estimation and business intelligence.

We begin by exploring the rapid expansion of AI in collision repair, outlining how iBodyShop's virtual estimating platform is transforming the quoting process. We get an insight into how the system uses vehicle images and historical data to generate increasingly accurate estimates in minutes, whilst also identifying potential write offs. Our discussion also explores the new "Ask iBodyShop" feature, which provides live business intelligence reporting, technician performance tracking, and AI assisted scheduling based on real parts delivery data.

We wrap up by looking ahead to the Collision Repair Expo launch, where repairers can experience the technology first-hand and see how AI is reshaping workshop management.

Links & Resources: iBodyshop: https://www.ibodyshop.com/

Paint and Panel: www.paintandpanel.com.au ------------------------------ The Edge Podcast is produced by Southern Skies Media on behalf of Paint and Panel, owned and published by Yaffa Media.

Hosts: Sam Street & Grant McHerron

Producer: Steve Visscher Paint and Panel - © 2026