Some leadership traits are easy to spot. Confidence shows up quickly. Calm is noticeable under pressure. Contribution is visible in results. Congruence is different. You don't always notice it when it's present — but you always feel it when it's missing. In Episode 334 of the Paper Napkin Wisdom Podcast, and #22 in the Edge of the Napkin series, Govindh Jayaraman explores the second pillar of the Magnetic Growth Aura: Congruence — the quiet discipline that makes confidence believable, calm receivable, and contribution sustainable. This episode isn't about being perfect, polished, or impressive. It's about alignment. And more specifically, it's about whether the life you're living actually supports the words you're using. The Magnetic Growth Aura (A Quick Reframe) In earlier Edge of the Napkin episodes, Govindh introduced the idea of a Magnetic Growth Aura — the felt experience people have when they're around you. Not your intentions. Not your credentials. Not your personality. Your presence. That Aura is shaped by four pillars: Confidence – belief made visible Congruence – alignment made reliable Calm – space under pressure Contribution – value beyond self Congruence sits at the center of this structure. It doesn't shout. It doesn't perform. But it quietly answers the question every nervous system is asking: "Can I trust what happens next?" When congruence is present, people relax. When it's missing, people hedge. Congruence Is Not Honesty — It's Coherence One of the most important distinctions in this episode is the difference between honesty and congruence. Honesty is telling the truth. Congruence is living in such alignment that the truth doesn't need defending. You can say you value people — and still cancel meetings casually. You can say family comes first — and never be home. You can say you're open to feedback — and explain yourself every time. None of that makes you dishonest. It makes you unintegrated. Congruence is integration. It's when what you believe, what you say, and what you do all point in the same direction — not perfectly, but consistently enough that people can rely on it. Where Congruence Quietly Breaks: The Street-Corner Yes One of the most relatable moments in this episode happens far from a boardroom. It happens on a sidewalk. You run into someone from your past. You smile. You catch up. And then the familiar phrase appears: "We should get together sometime." Without thinking, you respond: "Yes, absolutely." But you already know the truth. You won't follow up. You won't schedule. You don't actually intend to. You didn't say yes because it was true. You said yes because it was polite. That moment seems harmless — but it trains incongruence. Each time we choose comfort over truth, we teach ourselves that our words are flexible. And when words lose weight, trust slowly leaks. Congruence doesn't require being cold or abrupt. Sometimes it sounds like something much simpler: "It was really great to see you today." True. Kind. Clean. Say What You Do. Do What You Say. (As a Practice) In Episode 334, Govindh reframes "say what you do, do what you say" as training, not morality. Congruence isn't about being rigid. It's about slowing your language down until it matches your reality. Most incongruence doesn't come from bad intent. It comes from a reluctance to feel momentary discomfort. So we soften language. We overpromise. We say "sometime." But every incongruent yes becomes a future resentment. Congruence asks a simple, uncomfortable question: Am I willing to feel a little awkward now to stay aligned later? Consistency, not intensity, is what restores trust. Congruence and the Other Pillars A powerful part of this episode is how Congruence is shown in relationship to the other pillars of the Magnetic Growth Aura. Without Confidence, congruence turns into compliance and people-pleasing. Without Calm, congruence becomes sharp honesty — technically accurate, emotionally unsafe. Without Contribution, congruence becomes self-contained alignment that serves no one else. But when all four pillars work together, something shifts. Confidence gives congruence choice. Calm gives it softness. Contribution gives it meaning. People stop bracing. They stop double-checking. They trust. The Parable of the Echo Temple One of the deeper moments in this Edge of the Napkin episode is the parable of the Echo Temple — a story about a teacher who mistakes repetition for integrity. By clinging to consistency without awareness, the teacher stays aligned with his routine but disconnected from reality. The lesson is subtle but powerful: Congruence without confidence, calm, and contribution becomes dogma. Living congruence, on the other hand, allows principles to stay intact while expression evolves. The Napkin Question If this episode were captured on a paper napkin, it would ask just one question: Where do my words and my life stop touching? That's the work. Not becoming someone else. Not doing more. But bringing what you already believe into clearer alignment with how you actually live. 5 Key Takeaways from Episode 334 1. Congruence Is the Trust Bridge Congruence makes confidence, calm, and contribution usable. Take Action: Notice one place this week where you say yes automatically — and pause. 2. Niceness Can Undermine Trust Being polite at the expense of truth creates invisible misalignment. Take Action: Practice accuracy over reassurance in low-stakes conversations. 3. Congruence Is Trained, Not Claimed Alignment is built through repeated, small choices. Take Action: Delay your yes by one breath or one sentence. 4. Incongruence Costs Energy Later Every soft promise becomes future tension. Take Action: Replace "sometime" with a clear commitment — or none at all. 5. Living Congruence Feels Like Relief When words and actions align, people relax. Take Action: Ask someone you trust where your actions speak louder than your words. Final Thought Congruence isn't loud. But it's what makes everything else believable. Say what you do. Do what you say. And if something needs to change — let it start with alignment, not performance. Challenge: Take out a paper napkin. Write down one place where you've been saying what's nice instead of what's true. Share your reflection with the hashtag #PaperNapkinWisdom — and notice what shifts when your words and your life start touching again.

Introduction: The Power of a Small Stone Sabine Hutchison has lived a life shaped not by grand plans, but by small, courageous moments — moments where she spoke an idea out loud, asked for help, or chose possibility over certainty. Sabine is the author of Beyond the Ladder, the founder of the Ripple Network, and a longtime leader working at the intersection of science, leadership, and advocacy for women. Born in the U.S. to a German mother, her life has unfolded across countries, industries, and identities — from chemistry labs to the world tour of David Copperfield, from corporate science to building platforms that amplify women's voices. When Sabine sat down with me, her napkin was deceptively simple: "One ripple… can change the tide." What followed was a conversation about how change actually happens — not through force or perfection, but through presence, asking, awareness, and the courage to release an idea into the world. The Napkin: One Ripple… Can Change the Tide At first glance, the idea of a ripple feels almost poetic. But Sabine reminds us it's not abstract at all — it's deeply practical. A ripple begins when something moves. A question asked. A need spoken. A kindness offered. A decision made without knowing how it will turn out. Sabine shared that one of the most significant ripples in her life came during her senior year of college. Working two jobs while studying chemistry, she casually voiced a thought to her employers: "There has to be some rich person out there who wants to help me finish this year." It was said half‑jokingly. Lightly. Without expectation. That small stone changed everything. Her employer didn't dismiss it. He didn't correct it. He carried it forward — quietly — and found a way to support her final year financially. Only later did Sabine discover that the person helping her was him. One ripple. A tide changed. Focus: Ripples Begin With Expression One of the most powerful themes in this conversation is that ripples cannot form in silence. Sabine points out that many people hold their ideas, needs, and dreams too tightly. They wait for certainty. They wait for permission. They wait until they feel "ready." But stagnant water creates no ripples. When Sabine spoke that thought out loud in college, she wasn't crafting a strategy. She was expressing a truth. That expression created motion — and motion invited possibility. As she put it, the person you speak to doesn't need to be the solution. They only need to be part of the current. Ideas travel. Help compounds. Ripples converge. Align: Safety Changes What We're Willing to Try Another defining ripple in Sabine's life came from her parents. When she decided to leave a stable career in chemistry to join the touring world of David Copperfield — quite literally "running away to join the circus" — she bought a one‑way ticket. Her parents didn't discourage her. They didn't frame failure as an outcome. They simply said: "You always have a place to come back to." That assurance created psychological safety — and safety fuels boldness. Sabine reflects that when we remove the label of failure, exploration becomes possible. Decisions no longer carry identity‑level risk. They become experiments. This mindset carried her across continents, into new industries, and eventually into Germany — a country she moved to without speaking the language. Another ripple. Another tide shift. Act: Awareness Is a Daily Practice One of the most grounded insights Sabine shared is that ripples are always happening — but we often miss them. We're busy. Distracted. Rushing. Sabine believes awareness is what allows us to see — and respond to — the currents around us. Her daily practice is simple: - A moment of breath - Writing one thing she's grateful for - Writing one intention for the day Recently, her daily intention has been the same: Be present. Presence sharpens intuition. Presence reveals subtle invitations. Presence lets us notice when someone says exactly what we needed to hear — or when we're the one meant to speak. Ripples don't always announce themselves. They require attention. The Ripple That Keeps Moving Forward Sabine eventually learned that the man who supported her education had himself been helped years earlier. His father had been supported by a wealthy woman who asked for nothing in return — except that he pay it forward. That request became a lineage. Today, Sabine carries it forward through her work: - Supporting women in leadership - Creating platforms for women's voices - Naming inequities that still exist - Refusing to let progress slide backward through silence She shared a recent story of a female physician being asked in an interview, "Why are we talking about salary? Doesn't your husband make enough?" That wasn't decades ago. That was last year. Which is why Sabine believes the work isn't finished — and why ripples still matter. Five Key Takeaways 1. Ripples Start With Speaking Action begins when an idea leaves your head and enters the world. Take Action: Identify one idea, need, or question you've been holding quietly. Speak it out loud to one trusted person this week — without polishing it or knowing the outcome. 2. The Listener Doesn't Have to Be the Solution Ideas travel through people. Trust the current. Take Action: Share an aspiration with someone who may not be able to help directly. Pay attention to where the conversation flows next rather than trying to control it. 3. Safety Enables Bold Choices When failure isn't an identity, courage expands. Take Action: Ask yourself, "What would I try if I knew I could come back safely?" Take one small step toward that decision this month. 4. Awareness Reveals Opportunity Ripples are everywhere — presence lets you see them. Take Action: Begin or end each day by writing one thing you noticed — a comment, interaction, or moment that felt meaningful but easy to overlook. 5. Paying It Forward Creates Tides Small acts, repeated across generations, change systems. Take Action: Perform one quiet act of support this week with no expectation of recognition or return — and consciously release the outcome. A Final Thought You don't need a grand plan. You don't need certainty. You don't need to know how the story ends. You only need to release one honest stone into the water. Because one ripple — truly — can change the tide. More About the Guest Sabine Hutchison is the author of Beyond the Ladder, founder of the Ripple Network, and a leader supporting women in finding and using their voices across science, business, and life. linkedin: https://www.linkedin.com/in/sabinehutchison/ website: https://sabinehutchison.com/

Introduction: When Confidence Quietly Turns Into Pressure Most leaders I work with don't lack confidence. They're capable. They've proven themselves. They've built something real. And yet… there's a familiar pattern I see again and again. When the outcome isn't coming, they don't pause. They push. They work longer hours. They inject more of themselves into the system. They become more present in every decision. They try to force momentum. I know this pattern well — because it used to be mine. For a long time, I believed that leadership meant doing more when things got hard. If results stalled, I assumed the answer was effort. More thinking. More talking. More fixing. And if it still didn't work, I quietly blamed myself. What I didn't understand then is what this napkin captures so simply: Confidence, on its own, can turn into overperformance. And overperformance isn't leadership. It's pressure disguised as commitment. The Napkin: The Overperforming Leader On the napkin, you'll see a leader leaning forward, body tense, pushing a massive boulder labeled "Force Outcome." Above it: Pillar One — Confidence Below it: The Leader's Loop This image isn't about laziness versus effort. It's about where confidence goes when it isn't supported. When confidence isn't grounded in congruence, calm, and contribution, it doesn't disappear. It pushes. What Overperformance Really Is Overperformance isn't excellence. It isn't high standards. And it isn't caring too much. Overperformance is what happens when a leader pushes for outcomes instead of holding space for: growth learning alignment discovery impact It looks productive. It feels responsible. But underneath, it's a trust issue — not a work ethic issue. When leaders don't trust the process, the team, or the timing, they compensate with effort. And the system feels it. My Own Pattern (And the Cost) When outcomes weren't coming, I didn't slow down. I worked more. I pushed harder. I forced clarity. I injected more of myself into the situation. And if it didn't work? I internalized it. "I should have done more." "I should have seen this sooner." "I can't let this fail." What I couldn't see at the time was that my overperformance was actually limiting others. I wasn't holding the container. I was lifting the weight for everyone. Leadership Isn't Pushing — It's Holding One of the most important leadership shifts I've made is this: Leadership isn't about pushing outcomes. It's about holding the container. Holding the container means: setting clear intent establishing standards staying present under pressure allowing learning without panic trusting people to step into capability When leaders push, teams hesitate. When leaders hold, teams rise. That's real confidence. Confidence, Reframed Confidence is not believing you'll win. It's trusting that you can stay aligned — even when the outcome is uncertain. It's knowing you don't need to dominate the moment, rush the process, or rescue the system to prove your value. Confidence says: "I can hold this." The Leader's Loop (The Opposite of Forcing) At the bottom of the napkin is the loop that matters most: Hold Space → Trust First → Adjust → Stronger Action This isn't passive. It's disciplined. It replaces urgency with presence. Control with trust. Performance with development. And it works — not immediately, but sustainably. Five Key Takeaways from Episode 332 1. Confidence Alone Can Create Pressure Confidence without balance often shows up as control and urgency. Take Action: Notice where your confidence is creating pressure instead of clarity. 2. Overperformance Is a Trust Signal When you push harder, ask who you don't trust — the team, the process, or yourself. Take Action: Identify one area where effort is replacing trust. 3. Leadership Is About Holding, Not Pulling Great leaders don't drag people forward — they create conditions for growth. Take Action: Ask, "What would holding space look like here?" 4. Calm Is Not Optional Without calm, confidence turns into stress that leaks into the system. Take Action: Regulate yourself before trying to regulate outcomes. 5. Growth Beats Forcing Every Time Capability emerges when people are trusted, not managed harder. Take Action: Step back from one decision this week and let your team step in. Final Thought The strongest leaders I know aren't the ones pushing the hardest. They're the ones who can stand still… stay present… and trust that growth is happening — even when it's uncomfortable. So here's the napkin question I'll leave you with: Where are you pushing — when you could be holding? Write it down. Sit with it. And if it helps, jot it on a paper napkin and share it using #PaperNapkinWisdom. Because sometimes the biggest shift in leadership isn't doing more. It's trusting more.

Introduction: When the Light Is Almost Invisible Denise Cesare didn't bring a complicated napkin. She didn't bring a framework. Or a system. Or a clever phrase designed to sound insightful. She brought a sentence that could only come from lived experience: "Always look for a glimmer of light." At first glance, it feels gentle. Comforting. Almost obvious. But as this conversation unfolds, you realize this isn't encouragement spoken from the sidelines. It's a survival strategy. Denise's story is not about optimism. It's about navigating real darkness — loss, identity disruption, silence, and uncertainty — and choosing, again and again, to stay present long enough to notice what hasn't gone out. This episode is a meditation on resilience, intuition, self-love, and the quiet courage it takes to keep going when there is no dramatic breakthrough — only the next small glimmer. The Core Idea: Light Doesn't Arrive All at Once Denise's napkin isn't asking us to find the light. It's asking us to look for it. That distinction matters. After a car accident in 2006, Denise gradually lost her voice due to a neurological condition called spasmodic dysphonia. For five years, she lived without a functional speaking voice — as a speech-language pathologist whose work depended on communication. No clear answers. No immediate solutions. No guarantees. What carried her through wasn't a single moment of rescue. It was the discipline of noticing what was still there. A child who understood her without words. A student who loved her voice — even when it changed. A friend clapping when she successfully spoke into a drive-through microphone for the first time in years. The glimmer wasn't dramatic. It was human. And it was enough to take the next step. When the Darkness Lasts Longer Than You Expect One of the most sobering parts of Denise's story is the timeline. Five years. That's how long she lived without a voice before finding the right medical partner and treatment. During that time, she continued working, advocating, adapting, and learning to accept accommodations she never imagined she'd need. What makes this part of the story powerful is not the eventual outcome — it's what she didn't do. She didn't give up. She didn't disappear. And she didn't outsource her knowing. At one point, she was told she should stop working altogether. That moment could have ended everything. Instead, Denise trusted her intuition and walked away. This is where the napkin becomes less poetic and more practical: Looking for the glimmer sometimes means refusing to accept a conclusion that doesn't feel true — even when it comes from an authority. "I Thought Someone Else Saved Me — But It Was Me" One of the most honest moments in the conversation comes when Denise reflects on what she believed kept her going. For years, she told herself it was her son. That he was the reason she stayed. That she endured the darkness for him. And then, later, she realized something deeper: It was self-love. Not in a performative sense. Not in a slogan sense. But in the quiet, daily choice to keep caring for herself — even when the path was unclear. This realization reframes the napkin entirely. The glimmer of light isn't always external. Sometimes, it's the part of you that refuses to abandon yourself. Silence as a Creative Incubator Ironically, the years without a voice became some of Denise's most creative years. Without the ability to speak freely, her inner world expanded. She began imagining new ways of working. New forms of expression. New ways to help people feel seen, included, and whole. Out of that space emerged: Deeper connection with her students A growing commitment to embodiment and self-acceptance And eventually, a book that arrived fully formed during the isolation of COVID One night, she woke with the story in her mind — a story that would become Moments in Motion with Love. She tested it not with focus groups or metrics, but with people who knew her heart. When her son heard it and cried, she knew. The glimmer had turned into a calling. Presence Is the Practice As the conversation deepens, a quiet truth surfaces again and again: We only ever have this moment. Denise doesn't talk about mindfulness as a trend. She talks about it as a necessity — especially for children, for people in pain, and for anyone navigating uncertainty. Her work now integrates movement, emotion, and accessibility, meeting people where they are — seated, standing, or lying down. The common thread is presence. Not fixing. Not forcing. Not rushing ahead. Just staying. That, too, is a form of light. 5 Key Takeaways (with Take Action) 1. The Light Doesn't Have to Be Big Take Action: Today, look for one small thing that's working — even if everything else feels heavy. Name it. Acknowledge it. Let it be enough for now. 2. Intuition Is a Form of Intelligence Take Action: Notice where something feels off — even if you can't explain why yet. Instead of dismissing it, give yourself permission to pause and listen. 3. Adaptation Is Not Weakness Take Action: Identify one area where you're resisting help, tools, or accommodations. Ask: What would become possible if I stopped fighting this? 4. Self-Love Is Often Quiet and Unseen Take Action: Do one thing today that supports you — not to be productive, but to be kind to yourself. No justification required. 5. Presence Creates Its Own Momentum Take Action: Instead of rushing to the next solution, stay with the current moment just a little longer. Ask: What is this moment asking of me? Closing Reflection Denise's napkin isn't a promise that things will get better quickly. It's an invitation to stay. To look again. To trust yourself. To believe that even in silence, something meaningful is forming. Sometimes the glimmer doesn't guide you forward. Sometimes it simply reminds you that you're still here. And that is more than enough to begin again. Chapters and Key Moments 00:00 Introduction and Personal Connection 04:25 The Journey of Finding Light 07:32 Rediscovering Voice and Self-Love 13:02 Trusting Intuition and Overcoming Adversity 18:32 Understanding Spasmodic Dysphonia 20:54 Creating Opportunities from Challenges 25:48 The Birth of a Book 31:56 Impact and Recognition of the Book 36:50 Legacy and Shout-Outs 38:46 Five Key Takeaways from this Conversation About the Guest Denise Cesare is a speech-language pathologist, author, and creator whose work centers on voice, self-love, presence, and healing. Drawing from her lived experience and decades of professional practice, she creates stories and programs that support emotional awareness, embodiment, and connection for people of all ages. linkedin: https://www.linkedin.com/in/denise-cesare-b3456b144/ website: https://www.denisecesare.com/ One idea. One napkin. One shift. If this resonated with you, jot your takeaway on a napkin and share it with #PaperNapkinWisdom.

Introduction: When Effort Isn't the Problem There comes a point in leadership where doing more stops working. You're focused. You're aligned. You're taking action. And yet—momentum feels heavier than it should. Trust takes longer to build. Progress happens, but it doesn't compound. This episode lives in that space. Not to offer another tactic or system, but to explore something quieter and more foundational: why some leaders seem to carry gravity, while others—with equal effort and capability—do not. What if the difference isn't effort at all, but structure? The Core Idea: Presence Is Built, Not Projected We often talk about presence as if it's a personality trait. Charisma. Confidence. Energy. But spend enough time around leaders whose influence endures and you start to notice something else. Their presence doesn't fluctuate with circumstances. They don't perform for the room. The room adjusts to them. That kind of presence isn't stylistic. It's structural. This is what I've come to call a Magnetic Growth Aura—not something you perform or manufacture, but something you build over time. The metaphor that makes this visible is architecture. Enduring buildings aren't designed from the outside in. Architects don't start with aesthetics. They start with foundations, load paths, and integrity—because if the structure is wrong, everything else eventually cracks. Leadership works the same way. Belief Before Evidence: The Invisible Foundation Every structure rests on a foundation you rarely see once the building is complete. For growth that lasts, that foundation is belief before evidence. Not blind optimism. Not wishful thinking. But the willingness to act from conviction before the proof shows up. Every meaningful body of work begins here. Someone moves without applause. Someone commits without guarantees. Someone trusts principles more than outcomes. Without this foundation, action hesitates and energy fragments. With it, decisions feel cleaner and effort carries weight. This is where Focus–Align–Act lives. It's the operating system. But operating systems still need architecture that can carry their power. Four Pillars That Carry the Weight What rises above the foundation isn't a single trait, but a structure built on four pillars. Confidence gives permission to act. Congruence creates credibility. Calm provides leverage without force. Contribution gives the work meaning beyond metrics. Most instability comes from overbuilding one pillar while neglecting the others. Confidence without congruence becomes arrogance. Calm without contribution becomes sterile. Contribution without confidence stays small. But when these four pillars work together, something subtle changes. People trust you faster. Decisions feel cleaner. Energy compounds instead of leaking. You stop forcing momentum. Gravity takes over. A Hall That Held There's a town with a meeting hall that never quite worked. Leaders debated lighting, seating, sound systems. Every fix helped briefly—then failed. A builder arrived and studied the ground. "If we repaint this hall," he said, "it will still collapse. If we rebuild the structure, people will gather." Foundations were expensive. Invisible. Unimpressive. But he rebuilt anyway. Winter came. Storms hit. Every other structure creaked. The hall held. By spring, no one asked questions. They just brought chairs. That's how aura works. 5 Key Takeaways (with Take Action) 1. Presence is structural, not stylistic Take Action: Notice where you're managing perception instead of strengthening foundations. 2. Belief before evidence creates momentum Take Action: Act on one conviction today without waiting for validation. 3. Confidence needs alignment to be trusted Take Action: Check where your words and actions may be slightly out of sync. 4. Calm multiplies impact Take Action: In one conversation today, slow the moment instead of pushing it. 5. Contribution is the point of growth Take Action: Ask: Who benefits if this works—and how? Closing Reflection A magnetic growth aura isn't built in moments. It's built in consistency. Belief before evidence. Alignment without negotiation. Calm under pressure. Contribution beyond scale. This isn't fast work. But it is enduring work. And like the best architecture, long after the noise fades, people will still feel something solid when they stand near what you've built. Chapters and Key Moments 00:00 The Essence of Influence 07:10 Building a Magnetic Growth Aura 10:01 The Four Pillars of Magnetic Growth 14:04 The Integration of Confidence, Congruence, Calm, and Contribution 17:22 The Long-Term Impact of a Magnetic Growth Aura One idea. One napkin. One shift. If this resonated with you, jot your takeaway on a napkin and share it with #PaperNapkinWisdom.

Introduction: Seeing Beyond What We See Susan Asiyanbi is one of only two guests in the history of Paper Napkin Wisdom to draw eyes on a napkin. Not symbols. Not words alone. Eyes — complete with lashes — and a simple phrase beneath them: "Help me see what you see." At first glance, it feels poetic. But as this conversation unfolds, you realize it's not poetic at all. It's practical. It's disciplined. And it may be one of the most underutilized leadership skills in modern organizations — and in our personal lives. Susan's work lives at the intersection of leadership, learning, and human systems. And in this conversation, she offers a deceptively simple idea that carries enormous weight: Your perspective is true — and incomplete. That sentence alone could sit on a napkin and change how meetings are run, how families navigate hard seasons, and how leaders unlock innovation, alignment, and trust. What follows is not a theory-heavy conversation. It's a grounded exploration of how curiosity — real curiosity — becomes the gateway to better leadership, stronger relationships, and faster, more sustainable results. govindh-jayaramans-studio_susan… The Core Idea: Perspective Is True and Incomplete One of the most powerful moments in the conversation comes early, when Susan names something many leaders feel but rarely articulate: "I just think it's critical to frame and see the world in a way where you know that your perspective is true — and also incomplete." That framing does two things at once. First, it honors experience. Your view matters. It's informed by what you've lived, seen, and learned. Second, it creates humility. No matter how senior you are, no matter how experienced, you are missing something. And the missing pieces don't live in data dashboards alone. They live in other people. This is where leadership either contracts… or expands. Curiosity Is Not a Soft Skill — It's a Sophisticated One Susan pushes back hard on the idea that curiosity and listening are "soft skills." She reframes them as sophisticated skills — the hardest ones to master. Why? Because our brains are wired to respond, defend, and conclude quickly. The moment someone says, "I see it differently," our nervous system is already preparing a counterargument. Susan offers a disciplined alternative: Ask seven questions. Not to stall. Not to perform curiosity. But to interrupt the brain's rush to certainty. She explains that leaders who claim they "don't have time" for this work are already paying a much higher price — in rework, misalignment, fractured relationships, and emotional repair. Slow down now, or pay for it later — with interest. govindh-jayaramans-studio_susan… When Words Become Shortcuts (and Create Misalignment) One of the most practical insights in the episode is how teams often use the same words — but mean entirely different things. Strategy. Innovation. Culture. Acceleration. Susan shares an example of an executive team all agreeing they had a "strategy problem," only to discover: One leader meant product-market misalignment Another meant execution breakdown Another meant culture and retention Same word. Three different action paths. Zero shared understanding. This is how organizations burn time and energy without realizing it. Curiosity slows the conversation just enough to ask: "When you say that word — what does it mean to you?" That single question can save months of misdirected effort. govindh-jayaramans-studio_susan… The Personal Mirror: When Assumptions Hurt the Most One of the most human moments in the conversation comes when Susan shares a deeply personal story about navigating grief with her siblings after the loss of their father. They all agreed on one thing: "We want to love and support our mom." And yet — chaos followed. Why? Because each sibling held a different definition of what "support" meant: Being physically together Honoring her wishes Planning for long-term care No one asked the seven questions. Everyone assumed alignment. This is the paradox Susan names beautifully: We take the greatest shortcuts with the people we love the most. And those shortcuts cost us understanding. The napkin phrase becomes personal here: Help me see what you see — especially when I think I already know. govindh-jayaramans-studio_susan… The Currency of Challenge Is Connection A subtle but powerful theme emerges as the conversation deepens: Once someone feels understood, challenge becomes possible. Susan calls understanding the currency for challenge and change. When people know you've truly seen their perspective: They become open to alternatives They're willing to stretch They engage instead of defend Curiosity doesn't weaken leadership. It legitimizes it. And over time, organizations that practice this build something rare: Energy without drama Rigor without fear Speed without burnout 5 Key Takeaways (with Take Action) 1. Your Perspective Is Valid — and Incomplete Take Action: Before asserting your view in a meeting this week, say out loud: "This is how I'm seeing it — and I know I'm missing something." Then invite others to fill the gaps. 2. Curiosity Requires Discipline, Not Just Good Intentions Take Action: In your next difficult conversation, commit to seven curiosity-based questions before offering an opinion. Notice what changes. 3. Shared Words Do Not Equal Shared Meaning Take Action: When your team uses a big word (strategy, innovation, alignment), pause and ask: "What does that word mean to you in practice?" 4. Understanding Comes Before Agreement Take Action: After listening, reflect back what you heard and ask: "Did I get that right — or am I missing something?" Don't move forward until the answer is yes. 5. Frustration Is a Signal to Get Curious Take Action: The next time you feel irritated or stuck with someone, treat it as a cue — not a conclusion. Replace judgment with one curious question. Closing Reflection The napkin Susan left us with isn't about seeing more clearly. It's about seeing together. In a world that rewards speed, certainty, and confidence, this episode offers a different kind of strength: Slowing the mind Opening the lens Letting others help us see what we cannot see alone If leadership is about expanding what's possible — this may be one of the most important starting points. So the next time you feel sure… Pause. Look again. And ask: "Help me see what you see." About the Guest Susan Asiyanbi is a leadership advisor and organizational expert focused on helping leaders and teams navigate complexity, difference, and growth through learning, curiosity, and disciplined conversation. Her work centers on building systems where people can think together more clearly and lead together more effectively. linkedin: https://www.linkedin.com/in/susan-asiyanbi/ website: https://www.olorinetwork.com One idea. One napkin. One shift. If this resonated with you, jot your takeaway on a napkin and share it with #PaperNapkinWisdom.

We are drowning in leadership wisdom. Quotes. Frameworks. Podcasts. Books. Slides. Ideas stacked on top of ideas — each one sounding right, useful, even necessary. And yet, if we're honest, something feels off. We've never known more about leadership… and rarely have we lived less of it. This isn't a crisis of information. It's a crisis of integration. We confuse motion with progress. Exposure with understanding. Volume with mastery. And nowhere is this more visible than in the leadership clichés we repeat — often without realizing how quickly they begin to replace practice instead of invite it. The Paradox of the Napkin Before we go any further, let's name the paradox. Paper Napkin Wisdom is about ideas small enough to fit on a napkin — and yes, this piece critiques leadership clichés. But here's the distinction that matters: A cliché is an idea that feels complete the moment you hear it. A napkin is a compression of something already lived. Same size. Very different weight. Clichés give us the feeling of wisdom. Napkin wisdom asks for commitment. When Familiar Phrases Stop Teaching Take a line like: "You are the average of the five people you spend the most time with." Powerful? Absolutely. Misused? Constantly. Instead of reflection, it becomes judgment. Instead of awareness, it becomes exclusion. Or consider: "Everything rises and falls on leadership." It sounds empowering — until leaders take credit for systems they inherited and blame themselves (or others) for constraints they didn't design. Or: "People don't buy what you do, they buy why you do it." Purpose matters — deeply. But purpose without execution erodes trust faster than no purpose at all. These ideas aren't wrong. They're unfinished. And when we treat them as conclusions instead of invitations, they quietly stop shaping behavior. The Weight of Knowing If reading this feels a little heavy — that's intentional. This is what modern leadership feels like. We're told: Discipline beats motivation Manage your energy, not your time What gets measured gets managed Culture eats strategy for breakfast Hire slow, fire fast Clear is kind Fail fast No excuses Start with the end in mind Most of these are true. Some of them are deeply helpful. And still — something breaks. Leadership doesn't fail from lack of insight. It fails from fragmentation. We try to live everything at once. We stack frameworks like furniture in a room we never sit in. Eventually, wisdom turns into noise — not because it isn't true, but because nothing is practiced long enough to become reflex. A Story About the Difference There's a story about a seeker who travels to a hall filled with teachers. Each room offers wisdom: Influence. Vision. Discipline. Culture. Systems. Resilience. The seeker moves quickly. Nods. Takes notes. Moves on. At the end of the day, his notebook is full. As he leaves, an old man asks him a simple question: "Which room did you return to?" The seeker pauses. "I didn't," he says. "There were too many to see." The old man replies, "Then you didn't study leadership. You visited it." At the end of the hall is one small room. One teacher. One lesson — practiced every day. That's the difference between volume and mastery. The Quieter Wisdom We Ignore Some of the most enduring leadership truths don't shout. "I fear not the man who has practiced ten thousand punches once, but the man who has practiced one punch ten thousand times." Mastery doesn't look exciting. It looks repetitive. Boring. Restrained. Until pressure arrives. That's when it works. Or consider: "Beware the man of one book." Not because he knows less — but because the idea knows him. These aren't ideas you collect. They're ideas you return to. The Real Invitation Leadership culture rewards motion. But leadership that lasts requires commitment. You don't need more ideas. You need: fewer ideas practiced longer lived deeper And yes — there's irony here. Paper Napkin Wisdom trades in short ideas. But here's the distinction that matters: A cliché ends the conversation. A napkin starts one. The napkin isn't the wisdom. The life behind it is. So maybe this year isn't about learning something new. Maybe it's about choosing one thing… and finally mastering it. 5 Key Takeaways (with Take Action) 1. Familiar ideas lose power when they replace practice Take Action: Identify one leadership phrase you quote often. Ask yourself: How am I actually living this? 2. Leadership fails from fragmentation, not ignorance Take Action: Write down every framework you're trying to apply. Circle one. Pause the rest for 90 days. 3. Mastery requires return, not novelty Take Action: Re-read one foundational book or principle you already own — slowly, with application in mind. 4. Clichés feel complete; wisdom demands commitment Take Action: When an idea feels obvious, don't move on. Sit with it longer. Ask what it's asking of you. 5. Depth beats volume — every time Take Action: Choose one "punch" to practice daily this quarter. Measure consistency, not intensity. Final Thought One napkin. One idea. One shift. If something here stood out, don't scroll past it. Write it down. Practice it. Live it. And if you do, share it — literally. Post your takeaway on a napkin and tag #PaperNapkinWisdom.

Some ideas don't need to be polished. They don't need to be optimized. They don't need a strategy deck or a five-year plan. They just need to be true. When Liza Roeser wrote her napkin for this conversation, she didn't overthink it. She didn't hedge it. She didn't soften it. She wrote: If it's not a Hell Yes, it's an easy No. At first glance, it sounds obvious. Almost too simple. But as you'll hear in this conversation, simple doesn't mean easy. This napkin came from lived experience — from building, growing, sustaining, and at times questioning a business in the real world. From moments where saying "yes" felt exciting… and others where it quietly drained energy, focus, and alignment. Liza shared openly about the tension leaders face when opportunity is everywhere — when good ideas, good offers, and good paths forward keep showing up. And how, paradoxically, those "good" options can become the very thing that pulls us away from what's right. This episode isn't about being reckless. It's about being honest. Honest with your energy. Honest with your capacity. Honest with what you're truly available for — and what you're no longer willing to carry. The Hidden Cost of "Maybe" One of the themes that kept resurfacing in this conversation was how hard it can be to identify a true Hell Yes — especially for high performers. Leaders are wired to push. Entrepreneurs are trained to see possibility everywhere. Builders are conditioned to believe that effort can make anything work. And yet, Liza spoke candidly about moments when pushing through wasn't noble — it was exhausting. When perseverance crossed the line into misalignment. When shutting something down was harder than starting it, but necessary. There's a subtle trap here: When everything feels like an opportunity, nothing feels like a clear choice. And in that fog, "maybe" becomes the default. Not because it's right — but because it delays discomfort. But as Liza reflected, when decisions come from that place, clarity erodes. Energy leaks. And leadership becomes heavier than it needs to be. Why "Easy No" Is an Act of Leadership What stood out in this episode wasn't bravado or bold declarations. It was restraint. Liza talked about how difficult it can be to say no — not because the answer is unclear, but because the implications are real. Saying no can mean disappointing people. Letting go of revenue. Closing doors that once mattered. And yet, the alternative is far more costly. Dragging a half-hearted yes forward doesn't just slow you down — it reshapes your culture, your calendar, and your confidence. An "easy no" isn't dismissive. It's decisive. It protects what matters most so your Hell Yes has room to breathe. 5 Key Takeaways from This Conversation 1. A Hell Yes is felt before it's justified Liza shared how clarity often shows up as a feeling long before logic catches up. The challenge isn't knowing — it's trusting what you already know. Take Action: Before you analyze the upside, ask: Does this expand me or drain me? 2. Hard choices don't mean wrong choices There were moments Liza described that were deeply difficult — emotionally and practically — yet still clearly right. Take Action: Stop equating difficulty with misalignment. Some of the best decisions are hard because they matter. 3. Good opportunities can be dangerous Not everything that's viable is valuable. Not everything that works is worth it. Take Action: Review your current commitments and identify one "good" thing that may be crowding out something great. 4. Energy is a leadership metric Liza spoke about how decisions made without regard for energy eventually show up everywhere — in culture, quality, and momentum. Take Action: Audit where your energy consistently drops. That's data. 5. An easy no creates space for the right yes Saying no isn't about shrinking — it's about making room. Take Action: Ask yourself: What would become possible if I released what I'm tolerating? A Quiet Question to Sit With As you listen to this episode, you may notice a situation, an offer, or a commitment that's been lingering in your mind. Not wrong. Not broken. Just… heavy. And you may already know the answer. Because when it's truly a Hell Yes, it doesn't require convincing. It simply feels like alignment. More About the Guest Liza Roeser is the founder of FiftyFlowers, a company built with intention, resilience, and a deep understanding of what it takes to grow something meaningful over time. Her insights in this episode come not from theory, but from lived leadership — navigating growth, challenge, and clarity in the real world. LinkedIn: https://www.linkedin.com/in/liza-roeser/ Website: https://fiftyflowers.com/ What's your Hell Yes right now — and what deserves an easy No? Write it down. Even if it fits on a napkin. Then share it with us using #PaperNapkinWisdom.

This time of year, something familiar happens. We turn the page on the calendar and feel the pull to do something different. We reach for a word like resolution and instinctively pair it with action. More discipline. More consistency. More output. More effort. Most resolutions are framed as additions — new habits, new systems, new rules we promise ourselves we'll finally follow. But what if the most powerful move forward isn't about what you start doing? What if real momentum comes from what you're willing to stop? Growth Isn't Always About More We've been taught that progress is cumulative. That success comes from stacking behaviors, strategies, and systems. But clarity doesn't work that way. Focus doesn't work that way. Energy doesn't work that way. The leaders and entrepreneurs who move with conviction instead of exhaustion aren't doing more. They're carrying less. They've learned that growth is often subtraction — and that the fastest way forward is removing what no longer belongs. Why Most Resolutions Don't Stick Most resolutions fail for a simple reason: They ask you to become someone new without letting go of who you've been. You try to build a new future on top of old beliefs, habits, and emotional patterns — patterns that were never designed to support where you're going next. That creates friction. You don't need more motivation. You need fewer anchors. A Parable: The Boat That Wouldn't Move A seasoned sailor couldn't understand why his boat felt heavy. The wind was strong. The sails were raised. The destination was clear. So he worked harder. Adjusted the sails. Studied the charts. Still, the boat barely moved. An old shipwright finally took a look. He didn't touch the sails. He leaned over the side and pointed. "You're dragging anchors." Plural. Old anchors. Forgotten anchors. Anchors from earlier journeys that once made sense — but no longer did. "But I never dropped anchor," the sailor said. "No," the shipwright replied. "But you never stopped carrying them." Leadership works the same way. You don't need more wind. You need to cut what no longer belongs. The STOP List: A New Kind of Resolution If growth is subtraction, then the most powerful resolution you can make is a STOP list. Not aspirational. Not performative. Practical. Honest. Personal. Here are some anchors leaders and entrepreneurs commonly drag. Stop second-guessing yourself Second-guessing masquerades as responsibility, but it fractures momentum. Certainty doesn't mean being right — it means not abandoning yourself mid-decision. Stop playing small to make others comfortable Dimming your light doesn't protect people. It deprives them. Leadership requires clarity, not contraction. Stop using belief in the wrong direction Belief shapes behavior. Behavior shapes results. If belief is aimed against your future, it becomes your most expensive anchor. Stop giving unsolicited advice Sometimes people don't need fixing. They need safety. Presence often outperforms expertise. Stop playing devil's advocate when encouragement is needed There's a time for rigor — and a time to borrow belief to someone who's still finding theirs. Certainty Is the Lens That Reveals What to Stop Certainty isn't arrogance or rigidity. It's clarity of direction. When you're certain — even loosely — about where you're heading, you gain a powerful filter. You see what doesn't fit. You notice where energy leaks. You recognize what you've been tolerating. Certainty doesn't make life easier. It makes decisions cleaner. A Personal Reflection I thought I was being generous by holding back. Being measured. Being considerate. But I realized I wasn't being my full light. A friend reflected this back to me in a Christmas message: "You're selfless with your love and advice to all of us lucky enough to have you in our lives." It didn't land as praise. It landed as a call to action. If that's true, then holding back isn't humility. It's withholding. So my STOP list became clear: Stop dimming. Stop self-editing. Stop believing that being fully myself is "too much." My commitment isn't to do more. It's to be more by stopping what isn't aligned. 5 Key Takeaways (with Take Action) 1. Growth is often subtraction, not addition Take Action: Write a STOP list before you write a goal list. Identify one habit, belief, or behavior to remove before adding anything new. 2. Certainty reveals where energy is leaking Take Action: Ask yourself: "What am I tolerating that no longer fits where I'm going?" Circle one answer and act on it this week. 3. Second-guessing is an anchor disguised as humility Take Action: Make your next decision without polling others unless expertise is truly required. Practice trusting your first knowing. 4. Playing small is a form of withholding Take Action: Share one idea, truth, or conviction you've been holding back — publicly or privately — without over-editing it. 5. Belief must be aimed intentionally Take Action: Notice where you're rehearsing what won't work. Consciously redirect belief toward what you want to build instead. Your Edge of the Napkin Question If growth is subtraction… What's on your STOP list for 2026? What belief, habit, or behavior is anchoring you to the past — and ready to be cut? Sometimes the most powerful move forward isn't adding another habit. It's cutting the anchor. One Napkin. One Insight. One Shift. This post is inspired by Episode 326 of the Paper Napkin Wisdom Podcast and Edge of the Napkin #18. For more leadership conversations, reflections, and napkin wisdom, visit: https://www.papernapkinwisdom.com What will you stop — so you can finally move forward?

Wintress Odom is the Founder and CEO of The Writers For Hire, a company built on clarity, discipline, and consistently high-quality work. From the outside, it's easy to assume the success came from systems, execution, and technical excellence alone. But on her paper napkin, Wintress wrote something deceptively simple: "People come for the work. They stay for the team." That sentence didn't come from a leadership book. It came from lived experience — from building a business, leading people, and learning (sometimes the hard way) what actually keeps a team engaged over time. This conversation is about a shift many leaders make too late… and how everything changes when they finally make it. The Napkin That Changed the Way She Led Early in her journey, Wintress did what many high-performing founders do: She optimized for output. She valued efficiency. She valued competence. She valued getting the work done — and getting it done well. What she didn't value (at least at first) were the things that felt inefficient: Team time Small talk Recognition Emotional check-ins "Soft" leadership moments In her mind, the work was the reward. But that assumption quietly created distance. Not because the work wasn't good — it was. Not because people weren't capable — they were. But because not everyone is motivated by the same things. And leadership breaks down the moment we assume they are. The "Everyone Is Like Me" Trap One of the most important moments in this conversation is Wintress's realization that she was leading from an unspoken belief: If the work matters to me, it should matter the same way to everyone else. That belief is subtle. And incredibly common. It shows up as: Silence instead of appreciation High standards without context Feedback only when something goes wrong A culture where results matter… but people don't always feel seen What surprised Wintress wasn't just that the team felt disconnected — it was that she didn't see it coming. From her perspective, she was being fair. From theirs, she felt distant. That gap is where disengagement begins. Why "Doing the Work" Isn't Enough One of the clearest insights from this episode is this: You can't expect the work alone to carry the relationship. People may join because the work is meaningful. They may start because the role fits. But they stay because of how it feels to belong. Wintress didn't change her standards. She didn't lower expectations. What she changed was how she showed up between the work. She learned to: Say thank you Offer meaningful feedback Acknowledge effort, not just outcomes Create space for people to enjoy working together Those shifts didn't slow the business down. They accelerated it. Culture Is Not a Perk — It's a Multiplier As Wintress describes it, once she stopped leading by silent example and started leading with intentional connection, something unexpected happened: The team didn't just feel better. They performed better. Trust increased. Engagement increased. Ownership increased. And the work — the very thing she had always prioritized — improved because of it. This is the paradox many leaders miss: When people feel respected and included, they give more — not less. Culture isn't the opposite of productivity. It's what sustains it. The Quiet Shift That Changed Everything What makes this wisdom so powerful is that it isn't flashy. There's no grand overhaul. No dramatic turnaround story. Just a leader willing to question a long-held assumption: What motivates me might not motivate everyone else. That awareness created room for: Mutual respect Real engagement A team people actually wanted to be part of And that's what turned a group of capable individuals into a cohesive, loyal team. Five Key Takeaways from Episode 325 1. People don't stay for the work alone. The work may attract them — the team keeps them. 2. Efficiency without connection creates distance. What feels "productive" to a leader can feel cold to a team. 3. Not everyone is motivated like you are. Assuming they are is one of leadership's most expensive mistakes. 4. Appreciation is not inefficiency. It's fuel. 5. Culture compounds results. When people feel respected and engaged, performance follows. More About the Guest Wintress Odom Founder & CEO, The Writers For Hire, Inc. Wintress Odom is the founder and CEO of The Writers For Hire, a professional writing firm known for clarity, consistency, and high standards. Her leadership journey reflects the evolution many founders experience — from task-driven excellence to people-centered impact. Website: www.thewritersforhire.com LinkedIn: https://www.linkedin.com/in/wintressodom/ Instagram: @thewritersforhire One napkin. One idea. One shift. If this episode sparked something for you, grab a napkin and write down what your team needs more of — then share it with #PaperNapkinWisdom.