Episode 022: Harsh Thakkar (@harshvthakkar) interviews Andy Robinson (@andyrobinson2), Founder & CEO at GxPaaS.

Andy discusses the importance of customer discovery when creating a new product and shares his experience with creating a questionnaire to gain feedback from potential customers. He also talks about the challenges of transitioning from paper to electronic systems in the life sciences industry and the need for intuitive software to facilitate this transition.

Harsh and Andy also discuss the importance of finding an internal champion when pitching a product, highlighting the critical role of building relationships with key stakeholders within an organization.

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Links:

* Bits In Bio
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Show Notes:

(6:31) Paper vs. Electronic QMS implementation.

(11:16) Finding an internal champion.

(19:49) What is a no-code app?

(23:48) How Andy scrapped the idea of building the app.

(29:30) Validate in 4.0 working group.

(35:31) What if part 11 doesn't exist?

For transcripts, check out the podcast website - www.lifesciencespod.com