IMS connect podcast

Part 1 - Importance of great Wi-Fi in hotels - Hotel Tech Unwrapped Ep #3

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Join our CEO Denis Ahern and Business Development Manager Helena O' Brien on Ep #3 Part1 of the IMS Hotel Tech Unwrapped podcast series, where we unravel the pivotal role of technology in hospitality.

In this episode, the hosts highlight how Wi-Fi can impact guest reviews and online reputation, and introduce five principles of great Wi-Fi.

They emphasise the importance of working with experienced partners in the hospitality sector and conclude with a discussion on the importance of Wi-Fi for hotel operations and the benefits of well-designed switch networks.


Takeaways:

  • Great Wi-Fi is crucial for guest satisfaction and online reputation.
  • The five principles of great Wi-Fi include choosing the right product, creating a strong cable and switch network, putting as much as possible on cable, having a single site-wide managed network, and broadcasting the minimum number of wireless networks.
  • Working with experienced partners in the hospitality sector is important for successful Wi-Fi implementation.
  • Wi-Fi is not only important for guest experience but also for hotel operations, including staff efficiency and the integration of IoT devices.
  • Well-designed switch networks can reduce costs, improve power consumption, and provide resilience.


    • Watch video here.


    Chapters:

    00:00 Introduction

    01:20 The Importance of Great Wi-Fi

    02:17 Principles of Great Wi-Fi

    03:34 Working with Experienced Partners

    04:32 Feedback from Previous Episodes

    05:15 Introduction (Take 2)

    06:58 Feedback from Previous Episodes (Take 2)

    10:03 The Importance of Wi-Fi for Guest Experience

    11:39 The Importance of Wi-Fi for Online Reputation

    13:12 Principle 1: Choose the Right Product

    16:11 Principle 2: Create a Strong Cable and Switch Network

    18:16 Principle 3: Put as Much as Possible on Cable

    19:24 Principle 4: Have a Single Site Wide Managed Network

    20:18 Principle 5: Broadcast the Minimum Number of Wireless Networks

    22:11 The Importance of Wi-Fi for Hotel Operations


    Resoures:

    • Why Wi-Fi is Keeping Hotels From Receiving 5 Star Reviews: https://www.revinate.com/blog/why-wi-fi-is-keeping-hotels-from-receiving-5-star-reviews/
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