With a channel shift - customers can access services and information from anywhere, anytime and on any device through online self-services, social media, and mobile apps

Part 2 - Benefits of channel shifting

Hot takes, industry insights, and advice from experts - focusing on the continued pursuit of Digital and Business Transformation, Government Transformation, digital coaching and martial arts training. Episodes are short, to the point, and jammed packed with info. We will get you in and out with maximum content in short bursts.

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Part 2 - Benefits of channel shifting

Part 2 - Benefits of channel shifting

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