Ryan is the Founder and CEO of Sprig, a user experience measurement tool suite used by top companies such as Paypal, Coinbase, Figma, and Peloton. Since founding the company in 2019, Sprig has raised $90M, achieving a valuation of $330M.

He has a proven track record in scaling SaaS startups like Weebly (acquired by Square) and Vurb (acquired by Snapchat).

In this episode we cover:

• 00:00 - Intro
• 01:27 - Journey from Entrepreneurship to SaaS Acquisitions
• 07:56 - Getting Innovations Insights from Users
• 12:33 - What Most People Miss When Analysing NPS Services
• 16:37 - Key Skills for Founders in Hyper Growth Stage
• 20:52 - Predictable Motion on GTM Strategy
• 22:05 - Utilizing Mixed Methods Research for Sprig's Evolution
• 28:23 - Strategies for Incorporating AI into Sprig's Products
• 32:29 - Ryan's Favorite Activity To Get Into a Flow State
• 34:45 - Ryan's Piece Of Advice For His Younger Self
• 38:09 - Ryan's Biggest Challenges at Sprig
• 39:36 - Instrumental Resources For Ryan's Success
• 41:21 - What Does Success Mean for Ryan Today
• 45:40 - Get In Touch With Ryan

Get In Touch With Ryan:

Ryan's Twitter

Sprig Website

Mentions:

Snapchat

Weebly

Vurb

Jason Lemkin

PLGeek

Books:

Good to Great by Jim Collins

BE 2.0 by Jim Collins

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