Joan Russell (NHS England), Douglas Findlay (Royal Berkshire NHS Foundation Trust), Charlotte Verner Rossing (Danish College of Pharmacy Practice) and Radha Sundaram (NHS Greater Glasgow and Clyde) talk about involving and working in partnership with patients in patient safety; building capacity to understand the patient, and yourself; and care at end of life in ICU – what matters to patients matters to staff!

Joan, Douglas, Charlotte and Radha will be running sessions at the International Forum on Quality and Safety in Healthcare, which is taking place in Copenhagen on 15-17 May 2023. Visit the programme to find out more: https://internationalforum.bmj.com/copenhagen/programme/

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