In this episode of Patient Journey Pioneers, get an exclusive inside look at ViVE 2025, the most anticipated event in healthcare and digital health innovation. We're joined by three remarkable leaders—Nancy, Amanda, and Jodi from HLTH—who share how they’re shaping this year’s event in Nashville.

From actionable marketing strategies that create FOMO to crafting impactful content sessions and fostering unmatched networking opportunities, this episode unpacks the vision and trends driving ViVE 2025. Hear about the focus on Responsible AI, cybersecurity, and exciting new topics like disaster preparedness and psychedelic-assisted therapies. Plus, get a sneak peek into Hyro’s bold plans for their “Safeguardians” booth theme, the Showcase Theater, and a must-attend Healthcare Honky Tonk. Read more about Hyro's whereabouts at ViVE here.

Tune in for an inspiring conversation packed with insights, behind-the-scenes stories, and tips to make the most of your ViVE experience. Don’t miss it!

In this episode of Patient Journey Pioneers, Bobby Guelich, CEO and Co-Founder of Elion, shares his journey in pioneering healthcare technology. Bobby explains how Elion serves as an intelligence platform for healthcare organizations, helping them navigate the complex vendor landscape by providing research and insights on software and services. He emphasizes the importance of streamlining vendor selection for healthcare systems, which often work with over 1,300 vendors. Bobby also discusses the future of AI in healthcare, stressing the need to integrate AI cautiously while enhancing both clinical and patient experiences.

To learn more about Elion, visit https://elion.health/. 

In this episode of Patient Journey Pioneers, we sit down with Reid Stephan, VP and Chief Information Officer at St. Luke's Health System. Reid shares his inspiring journey from cybersecurity at HP to leading digital transformation in healthcare. He discusses the importance of aligning technology with meaningful outcomes, the challenges of implementing innovative solutions like AI-driven ambient listening, and how St. Luke's is reimagining patient care through thoughtful, strategic decisions. Tune in to learn how St. Luke's is elevating patient care through strategic digital innovation.

In this episode of "Patient Journey Pioneers," host Liat Kozuch is joined by Troy Goodwin, HLTH's Sales Director, and Jody Tropeano, HLTH's Head of Content, to discuss the upcoming HLTH conference in Las Vegas from October 20th to 23rd. Troy and Jody provide insights into their roles, the anticipated highlights of the event, and the latest trends in healthcare innovation, including generative AI, longevity, and digital twins. They emphasize the importance of networking and the comprehensive agenda designed to address key topics in healthcare. The episode also touches on the new HLTH Community platform and the distinction between Health and ViVE conferences.

In this episode of Patient Journey Pioneers, we engage in an enlightening discussion with Cris Ross, CIO of Mayo Clinic, and Ed Marx, CEO of Marx Advisory, about their newly authored book "Diagnosed" and its companion white paper on improving the patient experience. Cris and Ed share their personal healthcare journeys, the inspiration behind their book, and offer actionable insights on enhancing empathy and personalization in healthcare. They also delve into future trends and challenges in the healthcare industry. The episode concludes with a fun speed round and personal reflections on music.

In this episode of Patient Journey Pioneers, we welcome Sarah Richardson, President of the 229 Executive Development Community. Sarah shares her extensive journey in healthcare IT, her experiences in various leadership roles, and her passion for manifesting career dreams. She discusses the evolving role of the CIO, the importance of human-centered design in healthcare, and key digital health initiatives she spearheaded as former CIO of Tivity Health. The conversation also delves into cybersecurity, AI in healthcare, and the significance of patient-centered solutions.

We interviewed her on the busy show floor at ViVE 2023, then she hopped on the podcast to reflect on what she's seen then vs. what's happening now. With ViVE 2024 around the corner, this episode of "Patient Journey Pioneers" with MUSC's Chief Digital Transformation Officer Crystal Broj reveaks her invaluable insights and strategies that are reshaping the healthcare landscape, delving into the groundbreaking potential of technologies like ChatGPT and their impact on patient care. Join us as we uncover the challenges and opportunities in healthcare's digital transformation journey, and gain a glimpse into the exciting projects on the horizon, poised to enhance both provider and patient experiences. Crystal's wisdom and passion for innovation make this episode a must-listen for anyone eager to explore the cutting edge of healthcare technology.

In this episode of "Patient Journey Pioneers," we dive into the world of healthcare incentives and funding, especially for organizations facing financial constraints. Buddy takes us on his remarkable journey, starting as an undergraduate engineering student with a passion for healthcare and eventually ascending to prominent leadership roles at HIMSS and CHIME. His story underscores the invaluable role of mentorship and the support of individuals who are eager to guide and motivate you towards realizing your full potential. Buddy emphasizes the profound personal significance of the healthcare sector's mission and the pivotal role that individuals play in propelling technological advancements within the field.

Join us for this dynamic conversation with Baptist Health’s Danielle Rodriguez, Senior Director of Customer Excellence, and Julian Ammons, Director of IT Digital Cloud Development Operations. Discover how Baptist Health is leading the charge in transforming healthcare through digital innovation, automation, and the responsible implementation of AI assistants. Gain invaluable insights into their strategies for seamlessly integrating new technologies, including their Service Center Voice Assistant, BELLE. Explore their vision for expanding BELLE’s capabilities across the organization while navigating the intricate challenges and necessary precautions of the healthcare industry. Don’t miss this episode packed with actionable best practices and a glimpse into the future of healthcare.

Show notes:

• Visit Baptist Health
• Follow Julian on LI
• Follow Danielle on LI

In this special episode, we host Mike Schneider, a principal and senior executive at Greystone Net, for a captivating discussion on the upcoming Healthcare Internet Conference (HCIC). Mike delves into the history, importance, and future trends of HCIC. With over 25 years in the industry, Mike provides a rich perspective on the evolution of digital healthcare, from the dawn of the internet to the emerging prominence of AI and chat GPT. The conversation is a blend of reminiscing the past, understanding the present, and anticipating the future, making it a must-listen for healthcare marketers and digital leaders.

Learn more:

• Visit HCIC's website
• Connect with Mike