Pax8 Voyager Alliance has officially launched! Curious about how the Pax8 Voyager Alliance can fuel your success? We’ve got you covered… Welcome to Academy Live! Craig Donovan, Chief Experience Officer at Pax8 joins us to demonstrate how this innovative partner program is designed to grow with your ambitions, offering a scalable, strategic path to growth and retention with tailored tiers delivering curated enablement, education, and support at every stage of your business journey.

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Craig Donovan | Chief Experience Officer | Pax8

In this episode of Academy Live, Zac Paulson, Director of Product and Strategy at ABM Technology Group, shares the compelling case study of how TrueIT launched TruNorth—a new business created by collaborating with MSPs to deliver services beyond the traditional scope. You’ll hear how TrueIT identified unmet market needs, developed unique solutions, and built high-trust relationships with MSP partners to expand service offerings and increase profitability.

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Zac Paulson | Director of Product and Strategy | ABM Technology Group

Are you ready to elevate your MSP business and mindset? We’ve got you covered… Welcome to Academy Live! Today, we chat with Damien Stevens, the host of the MSP Mindset Podcast: The podcast for MSP owners and CEOs looking to elevate themselves and their MSP by improving their mindset. In this episode, Damien will share his insights from his journey of interviewing the 100 largest and fastest-growing MSPs.

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Eric Anthony | All Things MSP

Are you ready to elevate your MSP business and mindset? We’ve got you covered… Welcome to Academy Live! Today, we chat with Damien Stevens, the host of the MSP Mindset Podcast: The podcast for MSP owners and CEOs looking to elevate themselves and their MSP by improving their mindset. In this episode, Damien will share his insights from his journey of interviewing the 100 largest and fastest-growing MSPs.

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Damien Stevens | Host | MSP Mindset

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Are your financial statements set up for success? 📊 In this episode of Academy Live session, we’re breaking down best practices for organizing your financial data to align with industry standards.

Join Chris Brown, Executive Coach at Pax8, as he walks you through:

✅ Why structuring financial data by Business Units matters

✅ How to allocate fully loaded labor costs for accurate margins

✅ Creating reports to track Product & Service Gross Margins

✅ The key financial metrics you need to make data-driven decisions

📌 Whether you’re a finance professional or an executive looking to gain deeper financial insights, this video will give you the tools to measure, analyze, and grow your business with confidence. 🚀 Tune in and take control of your financial future!

👍Like and 🔔Subscribe to stay up to date on our latest episodes. Remember, we’re live 🔴 on YouTube with NEW episodes every other Tuesday at 2 PM MT.

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Chris Brown, Senior Executive Coach, Pax8

Planning to attend an upcoming conference? We’ve got you covered… Welcome to Academy Live!

Join Bessie as she walks through key strategies to help you get the most out of any conference experience. In this episode, we’ll cover everything from choosing the right conference to attending, to tips for travel, and how to maximize networking and learning opportunities.

🔑 Key Topics Covered:

✅ How to choose the right conference for your goals

✅ Travel tips for a seamless experience

✅ Goal setting to stay focused during the event ✅ Networking strategies to build valuable connections

✅ Engaging with vendors for partnerships and solutions ✅ Post-conference follow-up to capitalize on your learnings

📌 Discover how proper planning and preparation can make your next conference a game-changer for your career!

👍 Like and 🔔 Subscribe to stay up to date on our latest episodes. Remember, we’re live 🔴 on YouTube every other Tuesday at 2 PM MT with NEW content.

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Not sure which professional development path is right for your role? We've got you covered... Welcome to Academy Live!

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The hiring landscape is evolving, and staying competitive in 2025 which means companies need to have a solid recruitment strategy. Don’t know where to start? We’ve got you covered… welcome to Academy Live! In this episode, we’ll break down the key elements of attracting and retaining top talent, while also optimizing your hiring process.

🔑 Key Topics Covered:

✅ Creating a strong job brief

✅ Salary Benchmarking

✅ Demographic audits

✅ Crafting clear and inclusive job titles

✅ How to avoid common pitfalls in the hiring process

✅ How to position your job postings for success

📌 This video is for you if you want to save time, money, and avoid hiring missteps in 2025!

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Running a profitable MSP business isn’t just about great service—it’s about strategy. In this episode of Academy Live, we’re joined by one of the industry’s most experienced MSP authorities, Erick Simpson of Channel Mastered to break down the key elements that make up MSP profitability.

🔑 Key Topics Covered:

✅ Strategies for running a profitable MSP business

✅ The importance of pricing and cost management

✅ Maximizing margins and operational efficiency

✅ How to create long-term financial sustainability for your MSP

✅ Insights from the MSP Chat Show

📌 Erick is one of the hosts of the MSP Chat Podcast which gives listeners an inside look at the strategies, services, and success tips IT providers need to make it big in managed services. Check out the show here 🔗: https://channelmastered.com/msp-chat/

💡 Whether you're a growing MSP or an established provider looking to refine your business model, this episode is packed with valuable takeaways.

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Erick Simpson | Chief Strategist | Channel Mastered

In this episode of Academy Live, we are talking all about Dynamics 365 Business Central with special guest Robert Pope, the VP of Business Applications at Pax8. Learn how this all-in-one business management solution can streamline your operations, enhance productivity, and drive growth for your business.

🔑 Key Topics Covered:

✅ Overview of Dynamics 365 Business Central

✅ Key features and benefits for businesses

✅ Why choose Business Central over QuickBooks?

✅ AI Infused Dynamics 365 Business Outcomes

✅ Launchpad for MSPs

✅ How to get started with Business Central

✅ Transitioning to and succeeding with the Dynamics Cloud

📌 Whether you're new to Dynamics 365 or looking to optimize your existing setup, this episode will provide valuable insights and practical tips to help you leverage the full potential of Dynamics 365.

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Robert Pope, VP of Business Applications, Pax8