Lessons learned from recent global supply chain disruptions. Drawing on recent events to shed light on current issues, Jim explains that many supply chain weaknesses experienced during the COVID-19 pandemic were structural, as geographic and supplier-base efficiency had been prioritized over resilience. However, achieving true resilience requires diversification, scenario planning, strategic inventory, and strong partnerships. Jim states that supply chain volatility is now constant, and companies must institutionalize lessons learned to stay prepared.