In the latest installment of GovQA’s PiPR Podcast, Chief Evangelist Jen Snyder speaks with National Association of Counties (NACo) CIO Rita Reynolds about 2022 priorities in county government, best practices related to counties, and ideas on how to improve organizational processes. As the complexity of open records increases and cloud-based solutions and data governance become more important, counties are tasked with revisiting their existing public records policies and processes to strengthen cybersecurity and mitigate risk. Listen in on this informative conversation and learn how to apply these ideas in your agency.

In Part 3 of this series on Change Management, Jen is once again joined by Spencer Stern, Director of Microsoft Dynamics Practice for Catapult Systems, as well as Alex Hempton, Technology & Innovation Deputy Director for the Performance & Analytics Department at the City of San Diego in California. They continue their conversation from Parts 1 & 2 by including another actual customer in the government space who has been a part of many different projects that have had a change management component.

In Part 2 of this series on Change Management, Jen is once again joined by Spencer Stern, Director of Microsoft Dynamics Practice for Catapult Systems, as well as Colby Basham, Director of Public Works at the Village of Elk Grove in Illinois. They continue their conversation from Part 1 by including an actual customer in the government space who has been a part of many different projects that have had a change management component.

Jen is joined by Spencer Stern, Director of Microsoft Dynamics Practice for Catapult Systems, as they begin to unpack the need to prioritize change management when embarking on projects.  This is the first in a series that will touch on the initial needs and game plan for prioritizing Change Management within your organization. 

Jen is joined by Adam Perez, Records Manager for the Hayward, CA Police Department, as they look back on the many challenges the Pandemic brought to Hayward, as well as other law enforcement organizations across the country. They also discuss how priorities needed to shift immediately and what challenges still lie ahead.

Jen is joined by James Farrell, Chief Information Officer for the Village of Bolingbrook, IL, as they look back on the many challenges the Pandemic brought to Bolingbrook, as well as communities across the country. They also discuss how priorities needed to shift immediately and what challenges still lie ahead.