The first episode of a two-part series, Chaim Gelfand, Vice President, Compliance, at NSO Group talks about managing compliance for a product that has, baked into its design, complex privacy, corruption and human rights implications. Because of the controversial nature of spyware, we hear from journalist Khadija Ismayilova in the second episode about the allegation that spyware was installed on her cell phone and her concerns about abuse of the technology. (This episode was originally published in March 2023.)