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People First, Process Second: Win More Jobs Without More Ad Spend
Episode Summary:
Sabrina shares three simple, high-impact ways to close more jobs without increasing your marketing budget. From “PFPS: People First, Process Second” to delivering “Service with a Heart” and putting care ahead of the checklist, she shows how tiny moments of humanity create memorable experiences that beat price and features every time. Real stories FedEx at the door, driverless cars vs. Uber, wedding cupcakes gone sideways, and a tone-deaf doctor visit illustrate how empathy and attention turn prospects into loyal fans.
5 Million Founders Formula (Free): NotFragilePodcast.com – interviews with 11 ballers, including Karen (moving/storage) and Alina (HVAC & more).
Confidence Identity Assessment (Free): Included with the Formula.
If this helped, share it with a friend and leave a review on iTunes—it really helps the show. Grab the free 5 Million Founders Formula and Confidence Identity Assessment at NotFragilePodcast.com.
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By Sabrina JonesEpisode Summary:
Sabrina shares three simple, high-impact ways to close more jobs without increasing your marketing budget. From “PFPS: People First, Process Second” to delivering “Service with a Heart” and putting care ahead of the checklist, she shows how tiny moments of humanity create memorable experiences that beat price and features every time. Real stories FedEx at the door, driverless cars vs. Uber, wedding cupcakes gone sideways, and a tone-deaf doctor visit illustrate how empathy and attention turn prospects into loyal fans.
5 Million Founders Formula (Free): NotFragilePodcast.com – interviews with 11 ballers, including Karen (moving/storage) and Alina (HVAC & more).
Confidence Identity Assessment (Free): Included with the Formula.
If this helped, share it with a friend and leave a review on iTunes—it really helps the show. Grab the free 5 Million Founders Formula and Confidence Identity Assessment at NotFragilePodcast.com.