Episode Summary:
In this episode, Sabrina sits down with Lindsay Curtis, founder of A Smart Move in San Diego, whose journey is a masterclass in resilience, relationships, and saying yes before you feel ready.
After moving to the U.S. from the UK in 2008 and being unable to legally work for five years, Lindsay built community from scratch, then built a business the same way. What started with renting reusable moving boxes turned into a full-service move management company, complete with specialized packing teams (including senior-focused support), trusted vendor networks, and eventually a full moving division with trucks and crews.
Lindsay shares how she bought out competitors without exploiting anyone, built a referral engine through organizations like BNI, NAPO, and MCOU, and learned the hard way that “specialists beat generalists” especially in marketing, bookkeeping, and operations.
The conversation also goes beyond business. Lindsay opens up about integrity, protecting your team, refusing “Last Minute Lucy” jobs, and why supporting your community during crisis matters. From organizing multiple truckloads of donations after California fires to building a legacy plan for the future, her leadership is rooted in service and standards.
If you’ve ever wondered how someone builds success in a brand-new country, in a tough industry, with zero connections, this is your reminder: say yes, stay ethical, build systems, and figure it out as you go.