𝗪𝗵𝗮𝘁 𝗱𝗼 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝘄𝗮𝗻𝘁 𝗳𝗿𝗼𝗺 𝗹𝗲𝗴𝗮𝗹 𝘁𝗲𝗰𝗵?

At LegalTechTalk, Redmond Lee caught up with Michael Culver, Founder of Culver Law Ltd, to hear the perspective of a smaller law firm navigating an increasingly crowded technology landscape.

For Michael, the priority is simple: 𝗯𝗲𝘁𝘁𝗲𝗿 𝗰𝗹𝗶𝗲𝗻𝘁 𝘀𝗲𝗿𝘃𝗶𝗰𝗲.

His clients often come to the firm during some of the most difficult moments in their lives. Technology can help lawyers respond faster, communicate better and remove unnecessary admin, but it can't replace the empathy those clients need.

💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:

→ Start with the problem you want technology to solve.

→ Efficiency should ultimately translate into better client service.

→ For smaller firms, the answer may be a suite of solutions, not one silver bullet.

→ AI can support the lawyer, but human empathy still matters.

As Michael put it, when choosing technology:

"𝗔𝗻𝘆𝘁𝗵𝗶𝗻𝗴 𝘄𝗲 𝗰𝗮𝗻 𝗱𝗼 𝘁𝗵𝗮𝘁 𝗺𝗮𝗸𝗲𝘀 𝗼𝘂𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗯𝗲𝘁𝘁𝗲𝗿 𝗳𝗼𝗿 𝗼𝘂𝗿 𝗰𝗹𝗶𝗲𝗻𝘁𝘀. 𝗜𝘁'𝘀 𝗴𝗼𝘁 𝘁𝗼 𝗯𝗲 𝗻𝘂𝗺𝗯𝗲𝗿 𝗼𝗻𝗲."

#LegalTechTalk #PeopleInLegal #LegalTech #LegalInnovation #LegalAI #LawFirms #ClientExperience #FutureOfLaw #LegalTechnology

𝗜𝗳 𝗔𝗜 𝗶𝘀 𝗰𝗵𝗮𝗻𝗴𝗶𝗻𝗴 𝗵𝗼𝘄 𝗹𝗮𝘄𝘆𝗲𝗿𝘀 𝘄𝗼𝗿𝗸, 𝗱𝗼 𝘄𝗲 𝗻𝗲𝗲𝗱 𝘁𝗼 𝗿𝗲𝘁𝗵𝗶𝗻𝗸 𝗵𝗼𝘄 𝘁𝗵𝗲𝘆 𝗹𝗲𝗮𝗿𝗻?

At Legaltech Hub 𝗛𝗼𝗿𝗶𝘇𝗼𝗻𝘀 𝗦𝘆𝗱𝗻𝗲𝘆, Chantal McNaught caught up with three brilliant minds working across legal learning and innovation:

Terri Mottershead, Director & Owner at 𝗠𝗼𝘁𝘁𝗲𝗿𝘀𝗵𝗲𝗮𝗱 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴

Kate Booth, Head of Learning & Development at MinterEllison

Carolyn Austin, Regional Practice Innovation Counsel at K&L Gates

Fresh from their session on rethinking legal learning in the AI era, they continued the conversation with People in Legal.

Their message? AI literacy isn't simply about teaching lawyers how to use another tool.

It's about 𝗲𝘅𝗽𝗲𝗿𝗶𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻, 𝗻𝗼𝗿𝗺𝗮𝗹𝗶𝘀𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 into the way legal work is actually done.

💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:

→ Create safe spaces for people to experiment and make mistakes.

→ Normalise AI as part of everyday legal work.

→ Focus on team and client outcomes, not simply individual AI usage.

→ Lifelong learning, unlearning and relearning will become increasingly important.

→ AI is also creating entirely new career paths within legal.

And perhaps the best advice for anyone feeling overwhelmed by the pace of change: 𝗞𝗲𝗲𝗽 𝗴𝗼𝗶𝗻𝗴, 𝗮𝗻𝗱 𝘄𝗼𝗿𝗸 𝗼𝗻 𝗶𝘁 𝘁𝗼𝗴𝗲𝘁𝗵𝗲𝗿!

#PeopleInLegal #LegaltechHub #LegalTech #LegalInnovation #LegalAI #FutureOfLaw #LearningAndDevelopment #FutureSkills #ArtificialIntelligence

𝗪𝗵𝗮𝘁 𝘄𝗶𝗹𝗹 𝗺𝗮𝗸𝗲 𝗮 𝗹𝗮𝘄𝘆𝗲𝗿 𝘁𝗿𝘂𝗹𝘆 𝘃𝗮𝗹𝘂𝗮𝗯𝗹𝗲 𝗶𝗻 𝘁𝗵𝗲 𝗔𝗜 𝗲𝗿𝗮?

At Legaltech Hub 𝗛𝗼𝗿𝗶𝘇𝗼𝗻𝘀 𝗦𝘆𝗱𝗻𝗲𝘆, our host Chantal McNaught caught up with Raymond Sun, Founder of LegalQuants, to talk about the skills defining the next generation of lawyers.

Raymond's philosophy? "𝙎𝙦𝙪𝙚𝙚𝙯𝙞𝙣𝙜 𝙬𝙖𝙩𝙚𝙧 𝙛𝙧𝙤𝙢 𝙨𝙩𝙤𝙣𝙚."

It's not about having the most sophisticated technology. It's about knowing how to get the most from the tools you have and using them to solve real client problems.

💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:

→ AI fluency is about more than technical ability.

→ The strongest lawyers will combine technology with client service, communication and commercial thinking.

→ Tools will come and go. Solving the client's problem remains the North Star.

→ Sometimes the best solution doesn't need fancy technology at all.

A great conversation about lawyers who aren't just discussing the future of law.

𝗧𝗵𝗲𝘆'𝗿𝗲 𝗯𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗶𝘁.

#PeopleInLegal #LegaltechHub #LegalTech #LegalInnovation #LegalAI #FutureOfLaw #ArtificialIntelligence #FutureSkills #LegalQuants

𝗜𝘀 𝗔𝗜 𝗮𝗱𝗼𝗽𝘁𝗶𝗼𝗻 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝗶𝗻𝗴 𝘃𝗮𝗹𝘂𝗲 — 𝗼𝗿 𝗷𝘂𝘀𝘁 𝘁𝗵𝗲 𝗮𝗽𝗽𝗲𝗮𝗿𝗮𝗻𝗰𝗲 𝗼𝗳 𝗶𝘁?

At Legaltech Hub Horizons, David met with Horace Wu, Founder and CEO of Syntheia, to talk about where Gen AI actually helps lawyers — and where it doesn't.

Horace's take: Gen AI is probabilistic — ask it twice, get two different answers. For legal work, that inconsistency is a real risk, not a quirk. His analogy: it's the electric motor arriving in a world built around steam engines. You don't rip out the steam engine — you figure out exactly where the motor belongs.

💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:

→ Adoption isn't value.

Firms need to look beyond usage and ask what value is actually being created.

→ Deterministic technology can complement Gen AI where consistency and predictability matter.

→ "Hard work is the point." There is still value in lawyers learning through doing the work.

→ Clients should be the guiding light. Technology should ultimately improve the service and outcomes they receive. 

Behind closed doors, innovation leaders admit it:

Revenue isn't up. Costs aren't down.

The industry is still figuring out where the real value is.

#LegalTech #LegalInnovation #GenAI #ArtificialIntelligence #LawFirms #LegalIndustry #Deterministic #FutureOfLaw #LegalTechHub

What happens to junior lawyer training when AI starts doing the work they traditionally learned from?

At Legaltech Hub 𝗛𝗼𝗿𝗶𝘇𝗼𝗻𝘀 𝗦𝘆𝗱𝗻𝗲𝘆, Chantal McNaught caught up with Nick Abrahams, aka 𝗧𝗵𝗲 𝗔𝗰𝗰𝗶𝗱𝗲𝗻𝘁𝗮𝗹 𝗟𝗮𝘄𝘆𝗲𝗿, for a quick chat about the skills lawyers will need for the future.

Nick believes the traditional model of learning through repetition is about to change significantly as AI takes on more entry-level legal work.

💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:

↳ Law firms need to rethink how junior lawyers are trained.

↳ AI itself could become part of the training through simulation and practical learning.

↳ Firms should move from ad hoc learning to more precision training.

↳ The opportunity is to get junior lawyers client-ready sooner.

And of course, Chantal had to ask...

Why is Nick known as "The Accidental Lawyer"?

You'll have to watch to find out. 👀

#PeopleInLegal #LegaltechHub #LegalTech #LegalInnovation #LegalAI #FutureOfLaw #LegalEducation #ArtificialIntelligence #FutureOfWork

Many firms are investing in AI to improve business development.

But what if the real advantage isn't the technology itself?

David Woolstencroft sat down with Steven Lewis, Founder of Taleist Agency, to discuss why understanding your clients is still the foundation of great business development, and how AI can help firms turn those insights into action.

💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:

↳ AI is only as effective as the knowledge, context and skills behind it.

↳ Great marketing starts with understanding your clients, not talking about yourself.

↳ Technical expertise gets you in the door, but client understanding sets you apart.

↳ AI should amplify human expertise, not replace it.

One insight stood out:

"𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 𝗶𝘀 𝘁𝗵𝗲 𝗳𝗹𝗼𝗼𝗿, 𝗻𝗼𝘁 𝘁𝗵𝗲 𝗰𝗲𝗶𝗹𝗶𝗻𝗴."

As AI becomes part of everyday legal practice, the firms that stand out won't simply use better tools.

They'll understand their clients better.

#LegalTech #ArtificialIntelligence #LegalAI #BusinessDevelopment #LegalMarketing #ProfessionalServices #PeopleInLegal #Innovation #ClientExperience

At LegalTechTalk 2026, David Woolstencroft sat down with Redmond Lee, Solutions Engineer at Tensis, to discuss why document automation is becoming a critical foundation for the future of legal practice.

As AI continues to transform the legal industry, one thing remains essential:

Consistency. Accuracy. Trust.

Red shared how firms are moving beyond simply generating documents faster, focusing instead on building reliable workflows that reduce risk and eliminate repetitive manual work.

💡 Key takeaways:

↳ AI is accelerating document creation, but structured automation ensures consistent, repeatable outcomes.

↳ Eliminating duplicate data entry improves both efficiency and accuracy.

↳ The biggest technology gains often come from improving workflows, not just implementing new software.

↳ Even as agentic AI evolves, legal remains a relationship-driven profession where people still matter.

One insight stood out:

"People buy from people."

Technology may transform how legal work is delivered, but trust, relationships and human judgement continue to sit at the centre of great client service.

#LegalTech #DocumentAutomation #ArtificialIntelligence #LegalAI #LegalInnovation #LegalOperations #DigitalTransformation #PeopleInLegal #LegalTechTalk2026

At LegalTechTalk 2026, David Woolstencroft sat down with Jean Yang to discuss one of the biggest shifts happening across the legal industry.

It's no longer a question of whether organisations will adopt AI.

The question has become:

Where do we start?

After moving from litigation in New Zealand to co-founding legal AI pioneer McCarthy Finch and now leading the legal innovation community at Onit, Jean has had a front-row seat to the evolution of AI in legal.

💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:

↳ AI has moved from curiosity to a business priority across legal teams.

↳ The biggest challenge is no longer convincing people to adopt AI, but helping them navigate the overwhelming number of options.

↳ Learning from peers is often more valuable than listening to another webinar or sales pitch.

↳ Successful AI transformation is driven by community, collaboration and shared experiences.

One insight stood out:

"I must do something with AI. I don't necessarily know what, but I must."

As AI adoption accelerates, the organisations that move forward most confidently may not be the ones with all the answers.

They'll be the ones willing to learn from each other.

#LegalTech #ArtificialIntelligence #LegalInnovation #LegalAI #LegalOperations #InHouseCounsel #DigitalTransformation #PeopleInLegal #LegalTechTalk2026

At LegalTechTalk 2026, Redmond Lee met with Eli Bernstein and Rafael Levine to explore an area of legal tech that's often overlooked.

While many legal tech companies are focused on serving law firms, Eli and Raf are taking a different path, building solutions for consumers, freelancers and small businesses.

From AI-assisted contract creation to integrated escrow and low-cost dispute resolution, they're tackling a problem many people face every day:

𝗛𝗼𝘄 𝗱𝗼 𝘆𝗼𝘂 𝗽𝗿𝗲𝘃𝗲𝗻𝘁 𝗱𝗶𝘀𝗽𝘂𝘁𝗲𝘀 𝗯𝗲𝗳𝗼𝗿𝗲 𝘁𝗵𝗲𝘆 𝗯𝗲𝗰𝗼𝗺𝗲 𝗲𝘅𝗽𝗲𝗻𝘀𝗶𝘃𝗲 𝗹𝗲𝗴𝗮𝗹 𝗯𝗮𝘁𝘁𝗹𝗲𝘀?

💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:

↳ Legal tech has an opportunity far beyond traditional law firms.

↳ Better contracts at the start can prevent costly disputes later.

↳ AI should simplify legal processes, while human expertise remains available when it's needed.

↳ The biggest opportunities often exist in underserved markets, not the most crowded ones.

One insight stood out:

"𝗧𝗵𝗲 𝗹𝗼𝘄-𝘃𝗮𝗹𝘂𝗲 𝗲𝗻𝗱 𝗼𝗳 𝘁𝗵𝗲 𝗺𝗮𝗿𝗸𝗲𝘁 𝗶𝘀 𝘄𝗵𝗲𝗿𝗲 𝗶𝘁 𝗵𝗮𝘀𝗻'𝘁 𝗯𝗲𝗲𝗻 𝘁𝗿𝗲𝗮𝘁𝗲𝗱 𝘄𝗲𝗹𝗹."

As legal technology continues to evolve, innovation isn't just about helping lawyers work faster.

Sometimes, it's about making legal protection accessible to the people who need it most.

#LegalTech #LegalInnovation #ArtificialIntelligence #LegalAI #SmartContracts #DisputeResolution #LegalOperations #PeopleInLegal #LegalTechTalk2026

David Woolstencroft sat down with Paul Evans, Managing Director at Toro Legal Marketing and author of 𝐑𝐞𝐟𝐞𝐫𝐫𝐞𝐝: 𝐓𝐡𝐞 𝐐𝐮𝐢𝐞𝐭 𝐖𝐚𝐲 𝐋𝐚𝐰𝐲𝐞𝐫𝐬 𝐖𝐢𝐧 𝐭𝐡𝐞 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐓𝐡𝐞𝐲 𝐖𝐚𝐧𝐭, to discuss what really drives business development for law firms in an AI-driven world.

Despite the rapid evolution of legal technology, Paul believes one thing hasn't changed: people still choose lawyers based on trust. AI, SEO and digital marketing all have their place, but referrals remain at the heart of winning new clients.

💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:

↳ Referrals are still the strongest source of high-quality legal work

↳ Almost every referred client researches the lawyer online before making contact

↳ Lawyer profiles should demonstrate experience, not just list credentials

↳ A smooth onboarding experience builds confidence from day one.

One insight stood out:

"𝘋𝘰𝘯'𝘵 𝘵𝘳𝘦𝘢𝘵 𝘳𝘦𝘧𝘦𝘳𝘳𝘢𝘭𝘴 𝘭𝘪𝘬𝘦 𝘢𝘯 𝘢𝘧𝘵𝘦𝘳𝘵𝘩𝘰𝘶𝘨𝘩𝘵. 𝘎𝘦𝘵 𝘱𝘳𝘰𝘢𝘤𝘵𝘪𝘷𝘦 𝘢𝘣𝘰𝘶𝘵 𝘵𝘩𝘦𝘮."

Technology may change how people search for lawyers.

Trust is still what turns a referral into a client.

📖 Paul's book,

𝐑𝐞𝐟𝐞𝐫𝐫𝐞𝐝: 𝐓𝐡𝐞 𝐐𝐮𝐢𝐞𝐭 𝐖𝐚𝐲 𝐋𝐚𝐰𝐲𝐞𝐫𝐬 𝐖𝐢𝐧 𝐭𝐡𝐞 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐓𝐡𝐞𝐲 𝐖𝐚𝐧𝐭, is available here 👉 https://a.co/d/07ETUitk

#PeopleInLegal #LegalMarketing #LawFirmGrowth #BusinessDevelopment #Referrals #ProfessionalServices #LegalInnovation #LawFirmMarketing #LegalTech